A behavioral health administrative service organization (BH-ASO), or a managed care organization (MCO), or a BH-ASO's or MCO's designee must provide public information on the availability of mental health and substance use disorder services. The BH-ASO or MCO must:
(1) Maintain information on available services, including crisis services and the recovery help line in telephone directories, public web sites, and other public places in easily accessible formats; and
(2) Publish and disseminate brochures and other materials or methods for describing services and hours of operation that are appropriate for all people, including those who may be visually impaired, limited-English proficient, or unable to read.
[Statutory Authority: RCW 41.05.021
, 2019 c 325, 2014 c 225, and 2018 c 201. WSR 19-24-063, § 182-538D-0246, filed 11/27/19, effective 1/1/20.]