Class 12 and 13 training courses shall have the standards and requirements as stipulated in RCW 66.20.320
and in this section.
(1) Subjects. Each class 12 or 13 training course and accompanying workbook shall include:
(b) Washington state liquor laws and regulations;
(c) Employment of persons under twenty-one years of age;
(d) Legal hours of liquor sale and service;
(e) Prohibited conduct by patrons and employees;
(f) Required signs at retail licensed premises;
(g) Minimum lighting requirements; and
(h) Administrative and criminal sanctions against liquor licensees and permit holders, including permit suspension for delinquent child support payment.
(2) Administrative materials. Before beginning a class 12 or 13 training course, each student shall receive:
(a) An enrollment agreement that clearly states the obligations of a trainer and a student, refund policies, and procedures to terminate enrollment;
(b) A statement that says, "If you have questions, comments or complaints about the program, please contact the Liquor Control Board," and includes the appropriate board contact information; and
(c) A notice that students must complete the entire training course before taking the standardized exam.
(3) A provider or trainer is prohibited from stating or implying that the state of Washington, the board or any other state agency endorses or recommends one provider's program over another's program.
(4) Student evaluation of training course. A student evaluation for each in-person or online training course is required. A trainer shall provide a separate course evaluation form to each student enrolled in an in-person training course, and a form shall include the board's contact information.
(5) Exams. Exams shall be administered following each class 12 or 13 training course.
(a) An exam must demonstrate a student's familiarity with all of the subjects listed in subsection (1) of this section.
(b) A student may not refer to any written, video or online material, or have an in-person or online discussion with another person, during an exam. However, a trainer may allow a student to use an interpreter.
(c) The standardized exam shall have a minimum passing grade of eighty percent unless otherwise stipulated from the board.
(6) Online training courses. Effective December 1, 2010, the board allows class 12 and 13 online training courses subject to additional requirements.
(a) A provider must take extra measures to ensure the identity of each student. Extra measures include obtaining the log-in and log-off times (see WAC 314-17-085
). Other ways to prevent fraudulent test taking may include, but are not limited to:
(i) Allowing a student to access an examination only once per training course;
(ii) Discontinuing an examination if it stays idle for thirty minutes or more or if another program is accessed; or
(iii) Asking each student personal identifying questions.
(b) A trainer shall be available to answer questions during standard business hours via the internet, telephone or some other method.
(7) Length of class. Excluding exam time, a class 12 training course shall be at least three hours in length, and a class 13 training course shall be at least one hour in length.
(8) Presentation method. A presentation method may be in-class or online.
(9) Student workbook.
(a) A student workbook must contain accurate, current, and complete information.
(b) A provider must update student workbooks and other training course material within thirty calendar days following:
(i) The effective date of a new applicable state law or regulation; or
(ii) Receipt of new or updated information from the board.
(c) The board may establish additional workbook standards or requirements as the board deems necessary.