PDFWAC 388-818-0380

May clients file their complaint about relay services with the FCC?

(1) A client who continues to be dissatisfied with responses from the formal complaint process at ODHH may file a complaint with the Federal Communications Commission (FCC).
(2) The ODHH compliance officer must give the client the toll-free telephone number and address of the FCC for further review of the complaint.
[Statutory Authority: RCW 43.20A.725, 43.20A.720, 2001 c 210. WSR 03-05-100, § 388-818-0380, filed 2/19/03, effective 3/22/03.]