(1) The office of administrative hearings (OAH) may schedule an in-person hearing or a telephonic hearing.

(2) A telephonic hearing is where the appellant appears by telephone.

(3) An in-person hearing is where the appellant appears face-to-face with the ALJ. The other parties may choose to appear either in person or by telephone.

(4) Whether a hearing is held in-person or telephonically, each party has the right to see all documents, hear all testimony, and question all witnesses.

(5) If a hearing is originally scheduled as an in-person hearing, the appellant may ask that the ALJ change it to a telephonic hearing. Once a telephonic hearing begins, the ALJ may stop, reschedule, and change the hearing to an in-person hearing if any party makes such a request.