Purpose: In 2002, digital surveillance was first introduced for use in card rooms. At that time, digital surveillance technology was fairly new and staff worked with the industry to construct rules for the new technology. After two years of working with, and becoming more familiar with, digital recording devices, several requirements in both WAC 230-40-625 and 230-40-825 need to be updated to current digital industry standards.

     Citation of Existing Rules Affected by this Order: Amending WAC 230-40-625 and 230-40-825.

     Statutory Authority for Adoption: RCW 9.46.070.

      Adopted under notice filed as WSR 04-11-089 on May 18, 2004, with a published date of June 2, 2004.

     Number of Sections Adopted in Order to Comply with Federal Statute: New 0, Amended 0, Repealed 0; Federal Rules or Standards: New 0, Amended 0, Repealed 0; or Recently Enacted State Statutes: New 0, Amended 0, Repealed 0.

     Number of Sections Adopted at Request of a Nongovernmental Entity: New 0, Amended 0, Repealed 0.

     Number of Sections Adopted on the Agency's Own Initiative: New 0, Amended 2, Repealed 0.

     Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, Amended 2, Repealed 0.

     Number of Sections Adopted Using Negotiated Rule Making: New 0, Amended 0, Repealed 0;      Pilot Rule Making: New 0, Amended 0, Repealed 0; or Other Alternative Rule Making: New 0, Amended 2, Repealed 0.

     Date Adopted: September 14, 2004.

Susan Arland

Rules Coordinator

OTS-7046.3

AMENDATORY SECTION(Amending Order 418, filed 4/16/03, effective 7/1/03)

WAC 230-40-625   Closed circuit television system -- Class F card rooms.   Critical activities related to the operation of a player-supported jackpot (PSJ) and assessment of fees based on amounts wagered (rake method) shall be closely monitored by the use of a closed circuit television (CCTV) system and recorded using analog and/or digital recording equipment. If a licensee is conducting both Class F and house-banked activities, the licensee shall be required to meet the surveillance requirements set forth in WAC 230-40-825. Each Class F card room licensee shall install and maintain a CCTV system that meets the following requirements:

Camera coverage.

     (1) The following areas are required to be viewed by the CCTV system:

     (a) All gaming at each table including, but not limited to, the:

     (i) Cards;

     (ii) Wagers;

     (iii) Chip tray;

     (iv) Drop box openings; and

     (v) Players and dealers.

     (b) All activity in the count room or count area including, but not limited to, the:

     (i) Count table;

     (ii) Floor;

     (iii) Drop boxes; and

     (iv) Drop box storage shelves/cabinets.

Camera requirements.

     (2) The CCTV system shall consist of light sensitive cameras that have the ability to determine card and chip values at each gaming table. Each video camera shall be capable of having its images displayed on a video monitor and recorded. Cameras shall be installed in a manner that will prevent them from being readily obstructed, tampered with, or disabled by patrons or employees. Installed cameras shall cover the areas required by this rule and shall include, at a minimum, the following:

     (a) At least one fixed camera focused over each gaming table covering the entire layout;

     (b) At least one fixed camera focused over the dealer area covering the chip rack, all drop box openings, and the community card area;

     (c) At least one fixed or pan, tilt, and zoom (PTZ) camera permanently programmed for the purposes of monitoring players and dealers at each gaming table. This camera must be capable of viewing each patron and dealer at each gaming position at least once every five minutes;

     (d) A sufficient number of fixed and/or PTZ cameras in the cage only if the count process is conducted there;

     (e) A sufficient number of fixed and/or PTZ cameras in the count area; and

     (f) Any other location as deemed necessary by commission staff.

Video recording equipment requirements.

     (3) Video recording equipment shall meet the following requirements:

     (a) Analog recording, including audio recording where required, using a video cassette recorder, shall comply with the following requirements:

     (i) Images shall be recorded at a rate of not less than twenty frames per second on standard VHS format; and

     (ii) Recorded images shall accurately reflect the time and date of the video recording. If multiple time and date generators are used, they shall be synchronized to the same time and date; or

     (b) Digital recording, including audio recording where required, using a ((hard drive)) digital storage system, shall comply with the following requirements:

     (i) All images shall be recorded on a hard drive;

     (ii) Recording systems shall be locked ((by the manufacturer to disable)) so that access to the erase and reformat functions ((to prevent access to)), and system data files is restricted to persons authorized in the internal controls;

     (iii) The system must provide uninterrupted recording of surveillance((, this shall include)) during playback or copying: Provided, That motion-activated recording may be used;

     (iv) Recording systems shall be capable of copying original images maintaining the original native format;

     (v) Images shall be stored at a rate of not less than twenty-five images per second;

     (vi) ((Resolution shall be)) Images shall be recorded at a minimum resolution of 320 x 240 and displayed during playback at a minimum resolution of 640 x 480 or higher;

     (vii) Images shall be stored in a format that is readable by commission computer equipment;

     (viii) Images shall be stored in a format that ((contains a method to verify the authenticity of the original recording and copies)) can be verified and authenticated by commission staff;

     (ix) Recorded images shall include the accurate time and date the video was originally recorded;

     (x) Previously recorded material may be overwritten after seven continuous days of gaming; and

     (xi) Recording systems shall be equipped with an uninterruptible power source to allow a proper system shutdown.

((Use of)) Multiplexing and quad recording devices.

     (4) Multiplexing((/)) and quad recording devices may ((only)) not be used for ((external)) required surveillance((, movement of drop boxes between tables and the count room, and on entrances and exits: Provided, That split screen devices may be utilized for areas not required to have surveillance coverage)).

     (a) Multiplex recording means combining multiple video inputs into a single signal by quickly cycling through the separate video inputs (i.e., the view rotates among different cameras) in a predetermined order, recording each video input sequentially in the cycle. Multiplex recording does not provide continuous recording of each video input and the amount of time lapse is dependant upon the number of video inputs in the sequence.

     (b) Quad recording means four separate video inputs which are continuously recorded and combined into a single signal displayed on one monitor with a view of each video input.

Recording of illegal or suspicious activities.

     (5) Illegal or suspicious activities within the monitored portion of the licensed premises shall be reported to commission staff, pursuant to WAC 230-40-815 (3)(a)(v) through (vi). Additionally, licensees shall ensure two copies of the entire recorded image sequence are made reflecting the questioned activity. One copy shall be provided to commission staff or other law enforcement representatives upon demand and the other copy maintained by the licensee for a period of thirty days.

Activities to be recorded.

     (6) Video signals from all cameras shall be recorded when:

     (a) Gaming tables are in operation;

     (b) Drop boxes or chip trays are stored on the gaming tables;

     (c) Drop boxes are being transported; or

     (d) Drop box contents are being counted.

Surveillance activity log.

     (7) The licensee shall maintain a record of all surveillance activities in the surveillance room. A surveillance log shall be maintained by surveillance personnel and shall include, at a minimum, the following:

     (a) Date and time of surveillance;

     (b) Person initiating surveillance;

     (c) Time of termination of surveillance;

     (d) Summary of the results of the surveillance; and

     (e) A record of any equipment or camera malfunctions.

((Employee sign-in log.

     (8) A surveillance room sign-in log shall be maintained to document the time each surveillance employee monitors the card room. The surveillance sign-in log shall be available for inspection at any time by commission staff or law enforcement personnel.

Labeling and storing video and audio recordings.

     (9) Video and audio recordings shall be marked to denote the activity recorded and retained for a period necessary to afford commission staff or law enforcement personnel reasonable access. The following minimum retention periods apply to recordings:

     (a) Recordings shall be retained for a minimum of seven complete gaming days.

     (b) Recordings of evidentiary value shall be maintained as requested by commission staff; and

     (c) Tapes documenting jackpot payouts of five hundred dollars or more shall be retained for at least thirty days; and

     (d) Commission staff may increase any of the retention requirements noted in this section by notifying the licensee.

Dispute resolution.

     (10) In the event there is not sufficient clarity due to violations of the above requirements, the burden will be on the licensee to prove any action taken was warranted. Otherwise, all disputes shall be resolved in favor of the player: Provided, That a review by commission staff may be requested if the licensee feels circumstances warrant, for example, cheating has occurred.))

[Statutory Authority: RCW 9.46.070. 03-09-076 (Order 418), § 230-40-625, filed 4/16/03, effective 7/1/03; 01-13-091 (Order 403), § 230-40-625, filed 6/19/01, effective 7/20/01.]

Camera coverage.

     (1) The following areas are required to be viewed by the CCTV system:

     (a) All gaming at each table including, but not limited to, the following:

     (i) Cards;

     (ii) Wagers;

     (iii) Chip tray;

     (iv) Drop box openings;

     (v) Card shoe;

     (vi) Shuffling devices; and

     (vii) Players and dealers.

     (b) All activity in the pits.

     (c) All activity in the cashier's cage including, but not limited to, the:

     (i) Outside entrance;

     (ii) Fill/credit dispenser;

     (iii) Customer transactions;

     (iv) Cash and chip drawers;

     (v) Vault/safe;

     (vi) Storage cabinets;

     (vii) Fill or credit transactions; and

     (viii) Floor.

     (d) All activity in the count room including, but not limited to, the:

     (i) Count table;

     (ii) Floor;

     (iii) Counting devices;

     (iv) Trolley;

     (v) Drop boxes;

     (vi) Storage shelves/cabinets; and

     (vii) Entrance and exits.

     (e) The movement of cash, gaming chips, and drop boxes.

     (f) Entrances and exits to the card room.

Camera requirements.

     (2) The CCTV system shall consist of light sensitive cameras including those with pan, tilt, and zoom (PTZ) capabilities having the ability to determine card and chip values and the configuration of wagers at each gaming table. Each video camera shall be capable of having its images displayed on a video monitor and recorded. Cameras shall be installed in a manner that will prevent them from being readily obstructed, tampered with, or disabled by patrons or employees. PTZ cameras shall be placed behind a smoked dome, one-way mirror or similar materials that conceal the camera from view. Installed cameras shall cover the areas required by this rule and shall include at a minimum:

     (a) At least one fixed camera focused over each gaming table covering the entire layout;

     (b) A sufficient number of fixed and/or PTZ cameras permanently programmed for the purposes of monitoring players and dealers at each gaming table. The PTZ cameras must be capable of viewing each patron and dealer at each gaming position at least once every five minutes;

     (c) A sufficient number of PTZ cameras for the purpose of determining the configuration of wagers and card values at each gaming table. Any time a winning wager, including jackpot or bonus payouts in excess of five hundred dollars are won, surveillance shall utilize this camera to verify the winning hand, the amount of the wager, and the player who won the prize. Each licensee shall have documented procedures in their internal controls stipulating the manner in which this will be carried out;

     (d) A sufficient number of fixed and/or PTZ cameras in the cage(s);

     (e) A sufficient number of fixed and/or PTZ cameras in the count room; and

     (f) Any other location as deemed necessary by commission staff.

Video recording equipment requirements.

     (3) Video recording equipment shall meet the following requirements:

     (a) Analog recording, including audio recording where required, using a video cassette recorder, shall comply with the following requirements:

     (i) Images shall be recorded at a rate of not less than twenty frames per second on standard VHS format; and

     (ii) Recorded images shall accurately reflect the time and date of the video recording. If multiple time and date generators are used, they shall be synchronized to the same time and date; or

     (b) Digital recording, including audio recording where required, using a hard drive storage system, shall comply with the following requirements:

     (i) All images shall be recorded on a hard drive;

     (ii) Recording systems shall be locked ((by the manufacturer to disable)) so that access to the erase and reformat functions ((to prevent access to)), and system data files is restricted to persons authorized in the internal controls;

     (iii) The system must provide uninterrupted recording of surveillance, ((this shall include)) during playback or copying: Provided, That motion-activated recording may be used;

     (iv) Recording systems shall be capable of copying original images maintaining the original native format;

     (v) Images shall be stored at a rate of not less than twenty-five images per second;

     (vi) ((Resolution shall be)) Images shall be recorded at a minimum resolution of 320 x 240 and displayed during playback at a minimum resolution of 640 x 480 or higher;

     (vii) Images shall be stored in a format that is readable by commission computer equipment;

     (viii) Images shall be stored in a format that ((contains a method to verify the authenticity of the original recording and copies)) can be verified and authenticated by commission staff;

     (ix) Recorded images shall include the accurate time and date the video was originally recorded;

     (x) Previously recorded material may be overwritten after seven continuous days of gaming; and

     (xi) Recording systems shall be equipped with an uninterruptible power source to allow a proper system shutdown.

((Use of)) Multiplexing and quad recording devices.

     (4) Multiplexing((/)) and quad recording devices may ((only)) not be used for ((external)) required surveillance((, movement of drop boxes between tables and the count room, and on entrances and exits: Provided, That split screen devices may be utilized for areas not required to have surveillance coverage)) except under the following circumstances:

     (a) Multiplexing or quad recording devices may be used on entrances and exits; and

     (b) Quad recording devices may be used to record the movement of drop boxes between tables and the count room.

Multiplexing and quad recording devices defined.

     (c) Multiplex recording means combining multiple video inputs into a single signal by quickly cycling through the separate video inputs (i.e., the view rotates among different cameras) in a predetermined order, recording each video input sequentially in the cycle. Multiplex recording does not provide continuous recording of each video input and the amount of time lapse is dependant upon the number of video inputs in the sequence.

     (d) Quad recording means four separate video inputs are continuously recorded and combined into a single signal displayed on one monitor with a view of each video input.

Recording of illegal or suspicious activities.

     (5) Illegal or suspicious activities within the monitored portion of the licensed premises shall be reported to commission staff, pursuant to WAC 230-40-815 (3)(a)(v) through (vi). Additionally, licensees shall ensure two copies of the entire recorded image sequence are made reflecting the questioned activity. One copy shall be provided to commission staff or other law enforcement representatives upon demand and the other copy maintained by the licensee for a period of thirty days.

Activities to be recorded.

     (6) Video signals from all cameras shall be recorded when:

     (a) Gaming tables are in operation;

     (b) Drop boxes or chip trays are stored on the gaming tables;

     (c) Drop boxes are being transported; or

     (d) Drop box contents are being counted.

Video monitors.

     (7) The CCTV system shall include a sufficient number of video monitors to simultaneously view multiple gaming tables, the cashier's cage, and count room activities.

Surveillance room.

     (8) The licensee shall maintain one or more surveillance rooms with the following minimum requirements:

     (a) The surveillance room shall have controlled access and be used solely by the employees of the surveillance department assigned to monitor activities: Provided, That this restriction does not apply to owners or approved supervisory or management personnel.

     (b) Commission agents and law enforcement personnel shall be provided immediate access to the surveillance room upon request.

     (c) Entrances to surveillance rooms shall not be readily observable from the gaming operation area.

     (d) The licensee shall ensure a surveillance employee is present in the surveillance room and monitoring the activities of the operation, via the surveillance room equipment, any time the card room is open to conduct gaming and during the count process: Provided, That the licensee may allow the surveillance room to operate without staff for a period not to exceed thirty minutes per shift for the purpose of routine breaks.

Surveillance activity log.

     (9) The licensee shall maintain a record of all surveillance activities in the surveillance room. A surveillance log shall be maintained by surveillance personnel and shall include, at a minimum, the following:

     (a) Date and time of surveillance;

     (b) Person initiating surveillance;

     (c) Time of termination of surveillance;

     (d) Summary of the results of the surveillance; and

     (e) A record of any equipment or camera malfunctions.

Employee sign-in log.

     (10) A surveillance room sign-in log shall be maintained to document the time each surveillance employee monitors the card room. The surveillance sign-in log shall be available for inspection at any time by commission staff or law enforcement personnel.

Labeling and storing video and audio recordings.

     (11) Video and audio recordings shall be marked to denote the activity recorded and retained for a period necessary to afford commission staff or law enforcement personnel reasonable access. The following minimum retention periods apply to recordings:

     (a) Recordings shall be retained for a minimum of seven complete gaming days;

     (b) Recordings of evidentiary value shall be maintained as requested by commission staff; and

     (c) Tapes documenting jackpot payouts over three thousand dollars shall be retained for at least thirty days; and

     (d) Commission staff may increase any of the retention requirements noted in this section by notifying the licensee.

Dispute resolution.

     (12) In the event there is not sufficient clarity due to violations of the above requirements, the burden will be on the licensee to prove any action taken was warranted. Otherwise, all disputes shall be resolved in favor of the player: Provided, That a review by commission staff may be requested if the licensee feels circumstances warrant, for example, cheating has occurred.

[Statutory Authority: RCW 9.46.070. 03-17-044 (Order 422), § 230-40-825, filed 8/15/03, effective 9/15/03; 03-09-076 (Order 418), § 230-40-825, filed 4/16/03, effective 7/1/03; 01-13-091 (Order 403), § 230-40-825, filed 6/19/01, effective 7/20/01; 00-09-052 (Order 383), § 230-40-825, filed 4/14/00, effective 5/15/00.]

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