WSR 09-21-071

PERMANENT RULES

DEPARTMENT OF

SOCIAL AND HEALTH SERVICES
(Economic Services Administration)

[ Filed October 16, 2009, 11:08 a.m. , effective November 16, 2009 ]


     Effective Date of Rule: Thirty-one days after filing.

     Purpose: The purpose of these amendments is to make rules regarding Basic Food and cash benefits electronic benefit transfer (EBT) transaction adjustments consistent with regulations under 7 C.F.R. 274.12 and Quest operating rules related to Basic Food and cash EBT benefits. The department is adopting rules to reflect the adjustment of Basic Food and cash benefit client debit transactions. Creating rules to support the FNS process will inform households of when the department will make adjustments for Basic Food and cash benefits.

     Citation of Existing Rules Affected by this Order: Amending WAC 388-412-0025.

     Statutory Authority for Adoption: RCW 74.04.050, 74.04.055, 74.04.057, 74.04.500, 74.04.510, 74.04.005, 74.08.090, and 74.08A.020.

     Other Authority: 7 C.F.R. 274.12 and Quest operating rules.

      Adopted under notice filed as WSR 09-17-098 on August 18, 2009.

     Number of Sections Adopted in Order to Comply with Federal Statute: New 0, Amended 0, Repealed 0; Federal Rules or Standards: New 0, Amended 1, Repealed 0; or Recently Enacted State Statutes: New 0, Amended 0, Repealed 0.

     Number of Sections Adopted at Request of a Nongovernmental Entity: New 0, Amended 0, Repealed 0.

     Number of Sections Adopted on the Agency's Own Initiative: New 0, Amended 0, Repealed 0.

     Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, Amended 0, Repealed 0.

     Number of Sections Adopted Using Negotiated Rule Making: New 0, Amended 0, Repealed 0;      Pilot Rule Making: New 0, Amended 0, Repealed 0; or Other Alternative Rule Making: New 0, Amended 1, Repealed 0.

     Date Adopted: October 15, 2009.

Stephanie E. Vaughn

Rules Coordinator

4137.2
AMENDATORY SECTION(Amending WSR 07-04-029, filed 1/29/07, effective 3/1/07)

WAC 388-412-0025   How do I get my benefits?   (1) We send your cash benefits to you by either:

     (a) Electronic benefit transfer (EBT), which is a direct deposit into a DSHS account that you access with a debit card called the Washington EBT Quest card;

     (b) Electronic funds transfer (EFT), which is a direct deposit into your own bank account;

     (c) A warrant (check) to a payee who is not approved for direct deposit; or

     (d) A warrant (check) to you if you get:

     (i) Diversion cash assistance (DCA) that cannot be paid directly to a vendor;

     (ii) Additional requirements for emergent needs (AREN) that cannot be paid directly to a vendor;

     (iii) Ongoing additional requirements (OAR) that cannot be paid directly to a vendor;

     (iv) Clothing and personal incidentals (CPI) payments; or

     (v) State supplemental payment (SSP) and you do not receive your benefit through EFT.

     (2) We send your Basic Food benefits to you by EBT.

     (3) We set up an EBT account for the head of household of each AU that receives benefits by EBT.

     (4) You use a Quest debit card to access your benefits in your EBT account. You select a personal identification number (PIN) that you must enter when using this card.

     (5) You must use your cash and Basic Food benefits from your EBT account. We do not convert cash or Basic Food benefits to checks.

     (6) We deposit your Basic Food benefits into your EBT account by the tenth day of the month based on your Basic Food assistance unit number as described in WAC 388-412-0020.

     (7) Unused EBT benefits: If you do not use your EBT account for three hundred sixty-five days, we cancel the cash and Basic Food benefits on your account.

     (a) Replacing Basic Food benefits:

     (i) We can replace cancelled benefits we deposited less than three hundred sixty-five days from the date you ask for us to replace your benefits.

     (ii) We cannot replace cancelled benefits deposited three hundred sixty-five or more days from the date you ask us to replace your benefits.

     (b) Replacing cash benefits: We can replace cancelled cash benefits for you or another member of your assistance unit. Cash benefits are not transferable to someone outside of your assistance unit.

     (8) Replacing cash warrants: If we issued you cash benefits as a warrant we can replace these benefits for you or a member of your assistance unit. Cash benefits are not transferable to someone outside of your assistance unit.

     (a) If we issued the benefits as a warrant one hundred sixty or fewer days ago, your local office can replace the warrant.

     (b) If we issued the benefits as a warrant more than one hundred sixty days ago, the Office of Accounting Services can replace the warrant.

     (9) Correcting your EBT balance: When you make a purchase with your EBT card a system error can occur where the purchase amount is not deducted from your EBT account. When the error is discovered the following will happen:

     (a) You will be notified in writing of the system error before the money is removed from your account; and

     (b) You will have ninety days to request an administrative hearing. If you ask for an administrative hearing within ten calendar days, the money will not be removed from your EBT account unless:

     (i) You withdraw your administrative hearing request in writing;

     (ii) You do not follow through with the administrative hearing process; or

     (iii) The administrative law judge tells us in writing to remove the money.

[Statutory Authority: RCW 74.04.050, 74.04.055, 74.04.057, 74.04.500, 74.04.510, 74.04.515, 74.08.090, and 7 C.F.R. 274.12. 07-04-029, § 388-412-0025, filed 1/29/07, effective 3/1/07. Statutory Authority: RCW 74.04.050, 74.04.055, 74.04.057, 74.04.510, 74.08.090. 05-17-089, § 388-412-0025, filed 8/12/05, effective 9/12/05. Statutory Authority: RCW 74.04.050, 74.04.055, 74.04.057, 74.04.510. 03-22-038, § 388-412-0025, filed 10/28/03, effective 12/1/03. Statutory Authority: RCW 74.04.510 and 74.08.090. 02-18-105, § 388-412-0025, filed 9/3/02, effective 10/4/02; 01-18-054, § 388-412-0025, filed 8/30/01, effective 9/30/01. Statutory Authority: RCW 74.04.050, 74.04.055, 74.04.057 and 74.08.090. 98-16-044, § 388-412-0025, filed 7/31/98, effective 9/1/98.]

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