((ENHANCED 9-1-1))911 FUNDING

(1) These rules define the purposes for which available state ((enhanced 9-1-1))911 account moneys may be expended, consistent with the eligibility requirements, criteria, and priorities of RCW 38.52.540 and 38.52.545.

(2) RCW 38.52.540 authorizes the establishment of a state ((enhanced 9-1-1))911 account in the state treasury to be used only for the following purposes:

(a) ((To support the statewide coordination and management of the enhanced 9-1-1 system;

(ii) Reimbursement of radio communications service companies for costs incurred in providing wireless enhanced 9-1-1 service pursuant to negotiated contracts between the counties or their agents and the radio communications service companies.))To procure, fund, and manage the statewide 911 emergency communications system network; and

(3) RCW 38.52.545 ((provides that the))specifies rules defining the purposes for which available state ((enhanced 9-1-1 funds))911 moneys may be expended in which the state 911 coordinator, with the advice and assistance of the 911 advisory committee, must consider ((the base needs of individual counties for specific assistance, and establishes the following expenditure priorities for such funds))needs necessary to provide a baseline level of service by individual counties and their designated Washington state patrol public safety answering points. Priorities are available for 911 emergency communications system funding are as follows:

(a) To procure, fund, and manage the statewide network and supporting services, and assure that ((9-1-1))911 dialing is operational statewide; and

(b) To assist counties and Washington state patrol public safety answering points to provide 911 emergency communications systems and associated administrative and operational costs as necessary to assure they can achieve a ((basic))baseline level of service ((level for 9-1-1))for 911 operations; and

(c) To assist counties ((as practicable to acquire items of a capital nature appropriate to modernize 9-1-1 systems and increase 9-1-1 effectiveness))and their designated Washington state patrol public safety answering points to acquire 911 hardware, software, and technology to support a 911 emergency communications system baseline level of service.

(4) The state ((enhanced 9-1-1))911 coordinator, with the advice and assistance of the ((enhanced 9-1-1))911 advisory committee, is authorized to enter into statewide agreements to improve the efficiency of ((enhanced 9-1-1))911 services for all counties and to specify by rule the additional purposes for which moneys, if available, may be expended from the state ((enhanced 9-1-1))911 account.

(1) "((9-1-1))911 call(s)"((shall mean voice or data that is routed to a public safety answering point (PSAP) by dialing or accessing 9-1-1 in emergency situations.

(4) "9-1-1))is a generic term referring to any request for public safety assistance, regardless of the media used to make that request. This term may appear in conjunction with specific media, such as "voice call," "video call," "text call," or "data-only call" when the specific media is of importance. The term "noninteractive call" refers to an emergency call that is initiated automatically, carries data, does not establish a two-way interactive media session, and typically does not involve a human at the "initiating" end.

(6) "911management information system (MIS)" shall mean equipment that collects, stores, and collates ((9-1-1))911 call ((data))information into reports and statistics.

(((5) "Address" shall mean the identification of a unique physical location by street name, number, postal community (and when available, zip code), latitude, longitude (and, when available, altitude). When applicable, the address may contain the identification of separately-occupied subunits, such as apartment or suite numbers, and where appropriate, other information such as building name or floor number which defines a unique physical location.

(6)))(7) "911 network" also referred to as the next generation 911 emergency services internet protocol network. This network shall meet the service level standards adopted by the state 911 coordination office.

(10)"Advisory committee" shall mean the ((enhanced 9-1-1))911 advisory committee as established by RCW 38.52.530.

(((7)))(11)"Alternate routing" shall mean ((a method))the capability of routing ((9-1-1))911 calls to a designated alternate ((PSAP)) location(s)((when all 9-1-1 lines are busy at the primary PSAP location))if all 911 connections are busy, unavailable, or out of service. May be activated upon request or automatically, if detectable, when 911 equipment fails or the PSAP itself is unavailable. This includes default routing which is a predetermined routing path coordinated between a carrier and a PSAP.

(((8) "ANI/ALI controllers" shall mean the equipment that processes the 9-1-1 calls and/or data and provides control functions for retrieving and interpreting information in the ANI and ALI databases.

(10)))(12)"Automatic location identification (ALI)"((shall mean a feature of the enhanced 9-1-1 emergency communications system by which the name and address associated with the calling party's telephone number (identified by ANI feature) is forwarded to the PSAP for display))has the same meaning as defined in RCW 38.52.010.

(((11)))(13)"Automatic location identification (ALI) database service" shall mean the set of ((ALI)) records residing on ((a)) computer systems((at an E9-1-1 service provider))and the associated process, procedures, and programs used to create, store, and update the data for presentation to the public safety telecommunicator when a customer accesses the 911 emergency communications system.

(((12) "Automatic location identification/data management system (ALI/DMS)" shall mean a system of manual procedures and computer programs used to create, store, and update the data required for automatic location identification in support of enhanced 9-1-1.

(13) "Automatic number identification (ANI)" shall mean a feature of the enhanced 9-1-1 emergency communications system that allows for the automatic display of the telephone number used to access 9-1-1.))

(14) (("B.01/P.01 grade of service" shall mean a level of service where the probability that one call out of one hundred (one percent) will be blocked during the average busy hour.

(15) "Call detail recorder" shall mean equipment used to store, record or print ANI/ALI information for 9-1-1 calls.))"Baseline level of 911 service" has the same meaning as defined in RCW 38.52.010.

(16) "Computer aided dispatch (CAD)" shall mean equipment capable of receiving and disseminating detailed information related to ((emergency)) call taking and dispatching.

(17) "Coordinator professional development (CPD)" shall mean a defined group of support elements provided to all counties and Washington state patrol.

(18) (("Customer premise equipment (CPE)" shall mean equipment utilized by the PSAP to receive and process 9-1-1 communications.

(21)))"Eligible entities" shall mean the counties and Washington state patrol determined to be eligible for reimbursement of costs for a specified item.

(((22)))(19)"Emergency services communication system"((shall mean a multicounty or county-wide communications network, including an enhanced 9-1-1 system, which provides rapid public access for coordinated dispatching of services, personnel, equipment, and facilities for police, fire, medical, or other emergency services))has the same meaning as defined in RCW 38.52.010 and 82.14B.020.

(((23) "Emergency service zone (ESZ)" shall mean a geographical area with a combination of designated police, fire, and emergency medical service providers.

(29)))(20)"Geographical information system (GIS)" shall mean an integrated system of hardware and software for capturing, managing, analyzing, and displaying geographically referenced information.

(((30) "Instant call check" shall mean equipment which records 9-1-1 call conversations for immediate playback on demand.

(33)))(21)"Language interpreter services" shall mean language translation services for ((9-1-1))911 calls.

(((34) "Location determination technology (LDT)" shall mean the technology used exclusively to determine position or geographic location using latitude and longitude (and, when available, altitude) of a wireless 9-1-1 caller when the mobile switching center (MSC) starts a call or while the MSC is engaged in a call, or of a VoIP 9-1-1 caller when the VoIP switch starts a call or while the VoIP switch is engaged in a call.

(35)))(22) "Location" shall mean a civic location or geodetic location that contains enough detail for accurately routing a call to a PSAP serving the location.

(23)"Logging recorder" shall mean a device that is capable of time stamping, recording, and replaying ((9-1-1))911 voice and data.

(((36)))(24)"Mapping display" shall mean equipment capable of displaying ((9-1-1))911 call locations on a map.

(((37) "Master street address guide (MSAG)" shall mean a database of street names and address ranges within their associated postal communities defining emergency service zones for 9-1-1 purposes.

(43)))(25)"Next generation ((9-1-1 (NG9-1-1) network))911 emergency communications system"((shall mean the next evolutionary step in the development of the 9-1-1 emergency communications system known as E9-1-1 since the 1970s. NG9-1-1 is a system comprised of managed IP based networks and elements that augment present-day E9-1-1 features and functions and add new capabilities. NG9-1-1 will eventually replace the present E9-1-1 system. NG9-1-1 is designed to provide access to emergency services from all sources, and to provide multimedia data capabilities for PSAPs and other emergency service organizations))has the same meaning as defined in RCW 38.52.010 and 82.14B.020.

(26) "Next generation 911 demarcation point" has the same meaning as defined in RCW 38.52.010.

(((44) "Night service" shall mean a feature that forwards all 9-1-1 calls routed to a designated PSAP to an alternate directory number preassigned for that PSAP. The alternate directory number may be associated with another PSAP or other alternate destination.

(61)))(27)"Place of primary use((,))"((as defined in RCW 82.04.065, shall mean the street address representative of where the subscriber's use of the mobile telecommunications service primarily occurs, which must be:

(64) "Pseudo-ANI (P-ANI)" shall mean a nondialable telephone number used to support routing of wireless 9-1-1 calls that may identify a wireless cell, cell sector, or PSAP to which the call should be routed; or a nondialable telephone number used to support routing of VoIP 9-1-1 calls that identifies the PSAP to which the call should be routed))has the same meaning as defined in RCW 38.52.010 and 82.14B.020.

(((65)))(28)"Public safety answering point (PSAP)"((shall mean the public safety answering location for 9-1-1 calls originating in a given area. PSAPs are designated as primary or secondary, which refers to the order in which calls are directed for answering))has the same meaning as defined in RCW 38.52.010.

(((66)))(29)"Radio communications service company (RCSC)"((shall mean every corporation, company, association, joint stock association, partnership, and person, their lessees, trustees, or receivers appointed by any court, and every city or town making available facilities to provide commercial mobile radio communications services, or cellular communications service for hire, sale, and both facilities-based and nonfacilities-based resellers, and does not include radio-paging providers))has the same meaning as defined in RCW 38.52.010 and 82.14B.020.

(((67) "Reverse ALI search" shall mean the ability to electronically query the ALI database to obtain an address associated with a known telephone number.

(74)))(30)"Statewide services" shall mean services which benefit all counties and the Washington state patrol and ((do))does not require local 911 excise tax revenue to be used prior to state reimbursement. Some are paid directly by the state ((E9-1-1))911 office and some are reimbursed through county contracts.

(((75) "Switching office" shall mean a telecommunications provider facility that houses the switching and trunking equipment serving telephones in a defined area.

(77)))(31)"Telecommunications provider"((shall mean a telecommunications company as defined in RCW 80.04.010, a RCSC as defined herein, and a commercial mobile radio service provider as defined in 47 C.F.R., section 20.3, and providers of VoIP as defined herein and/or data service))has the same meaning as defined in RCW 38.52.010.

(((78)))(32)"Telecommunications services priority (TSP)" shall mean a service that assigns a priority to telecommunications lines for service restoration.

(((79)))(33)"Teletype (TTY)" shall mean a telecommunications device that permits typed telephone conversations with or between deaf, hard of hearing, or speech impaired people with a machine at their location.

(((80)))(34)"Traffic studies" shall mean ((9-1-1))911 call studies performed by a telecommunications provider.

(((81)))(35)"Uninterruptible power supply (UPS)" shall mean a system designed to provide power, without delay or electrical transients, during a period when the normal power supply is incapable of performing acceptably and before generator or other auxiliary power is made available.

(((82)))(36)"Voice over internet protocol (VoIP) service" shall mean as defined by the Federal Communications Commission (FCC) in 47 C.F.R. Sec. 9.3.

(((83) "VoIP ALI" shall mean a feature by which the name and registered address associated with the calling party's VoIP telephone number is forwarded to the PSAP for display.

(89) "VoIP testing" shall mean testing conducted by a VoIP service provider when E9-1-1 service is implemented to ensure the service is working correctly, and testing after a company makes E9-1-1 service affecting additions or changes to their networks.))

(1) As required by RCW 38.52.510, each county must provide funding for the ((enhanced 9-1-1))911 emergency communications system in the county in an amount equal to the amount the maximum taxes under RCW 82.14B.030(1) would generate in the county or the amount necessary to provide full funding of the system in the county.

(2) A county in the state of Washington may be eligible to receive available funds from the state ((enhanced 9-1-1))911 account for certain eligible ((enhanced 9-1-1))911 emergency communications system expenses as described in this chapter only if the county has imposed the maximum county ((enhanced 9-1-1))911 tax allowed under RCW 82.14B.030 (1) and (2).

(((1))) The state ((enhanced E9-1-1))911 coordinator is authorized to enter into statewide agreements to improve the efficiency of ((enhanced 9-1-1 services))911 emergency communications system for all counties, and may do so through execution of statewide agreements with RCSC(s).

(((2) Funds for wireless enhanced 9-1-1 service shall not be distributed to any radio communications service company that has not negotiated or in good faith attempted to negotiate a wireless enhanced 9-1-1 Phase I or Phase II service agreement with the applicable county(ies).))

Upon designation by a county as a primary PSAP for wireless ((9-1-1))911 calls, a Washington state patrol communications center may be eligible to receive available wireless funds from the state ((enhanced 9-1-1))911 account for the following eligible ((components))categories, components of which are not listed in order of priority:

(1) Statewide dialing items:

(a) Coordinator professional development (CPD);

(b) ((Wireless Phase I E9-1-1 service components:

(q) 9-1-1 coordinator duties;))Next generation 911 emergency communications system;

(2) ((Basic))Baseline service items:

(a) Uninterruptible power supply (UPS) for PSAP ((enhanced 9-1-1))911 equipment and maintenance;

(b) ((Route diversity between selective router and PSAP;

(c) E9-1-1))911 mapping administration;

(((d) Instant call check equipment and maintenance;

(e)))(c) Mapping display for call answering positions ((that are ANI/ALI equipped));

(((f) 9-1-1))(d) 911 Management information system;

(((g) Call detail recorder or printer and maintenance;

(h)))(e) Headsets for ((9-1-1))911 call receivers; and

(3) Capital items:

(a) Logging recorder for ((9-1-1))911 calls and maintenance;

(b) Computer aided dispatch (CAD) system hardware ((and)), software, and maintenance;

(c) Auxiliary generator and generator maintenance to provide ((9-1-1))911 eligible equipment/telephone services backup power;

(d) Clock synchronizer and maintenance; ((and))

(e) Console furniture for ((9-1-1))911 call receiving equipment and maintenance; and

(f) Associated administrative costs.

((Enhanced 9-1-1))(1) A 911 emergency communications system((s are))is comprised of multiple ((components.))features, functions, and services whose costs may be eligible, subject to available funds, ((expenses for implementation, operation, and maintenance costs of these components may be eligible)) for reimbursement ((if incurred)) by eligible entities. The components and services listed below may ((be eligible))qualify for reimbursement to eligible entities from the state ((enhanced 9-1-1))911 account based on a reasonable prioritization by the state ((E9-1-1))911 coordinator, with the advice and assistance of the ((enhanced 9-1-1))911 advisory committee and in accordance with the purposes and priorities established by statute and regulation((, including WAC 118-66-020)). The state ((E9-1-1))911 coordinator will adopt policies defining specific details related to reimbursement eligibility.

(((1)))(2) Expenses for the ((following wireline service components may be eligible for reimbursement))items listed below may be eligible for reimbursement from the state ((enhanced 9-1-1))911 account from funds generated under the ((state wireline/VoIP enhanced 9-1-1 account (RCW 82.14B.030 (5) and (7)) as statewide dialing items:

(3) Expenses for the following components are shared with wireline/VoIP and wireless enhanced 9-1-1 services and may be eligible for reimbursement from state enhanced 9-1-1 account funds generated under the state wireline/VoIP enhanced 9-1-1 excise tax (RCW 82.14B.030 (5) and (7)) and from state enhanced 9-1-1 account funds generated under the statewide wireless enhanced 9-1-1 excise tax (RCW 82.14B.030(6)):))authority derived from RCW 82.14B.030 (5), (6), (7), and (8).

(a) Statewide dialing items:

(i) Coordinator professional development (CPD);

(ii) ((NG9-1-1 network;

(v)))Next generation 911 emergency communications system;

(iii) Automatic location identification (ALI) database service;

(((vi)))(iv) Traffic studies ((between selective router and PSAP));

(((vii) Telecommunications service priority;

(viii)))(v) Telecommunications service priority (TSP);

(vi) Language interpretive service;

(((ix)))(vii) Alternate routing ((and/or night service));

(((x) Customer premise))(viii) Call handling equipment (((CPE)/telephone system))(CHE) and maintenance;

(((xi)))(ix) TTY required for compliance with the Americans with Disabilities Act (ADA);

(((xii) ANI/ALI controllers and necessary interfaces to send data to other PSAP equipment;

(xv) County 9-1-1))(x) CHE display equipment for PSAPs;

(xii) 911 coordinator duties;

(((xvi) MSAG coordination and maintenance;

(xviii) 9-1-1))(xiii) 911 information technology services;

(((xix) 9-1-1))(xiv) 911 call receiver salaries and benefits;

(((xx) 9-1-1))(xv) 911 public education coordination;

(((xxi) 9-1-1))(xvi) 911 training coordination;

(xviii) Associated administrative costs.

(b) ((Basic))Baseline service items:

(i) Uninterruptible power supply (UPS) for PSAP ((enhanced 9-1-1))911 equipment and maintenance;

(ii) ((Route diversity between selective router and PSAP;

(iii) 9-1-1))911 Coordinator training;

(((iv) MSAG training;

(v)))(iii) Mapping/GIS training;

(((vi)))(iv) Information technology (IT) training;

(((vii)))(v) Call receiver training;

(((viii) E9-1-1))(vi) 911 mapping administration;

(((ix) Instant call check equipment and maintenance;

(x)))(vii) Mapping display for call answering positions ((that are ANI/ALI equipped));

(((xi) 9-1-1))(viii) 911 Management information system;

(((xii) Call detail recorder or printer and maintenance;

(xiii)))(ix) Headsets for ((9-1-1))911 call receivers;

(((xiv) Enhanced 9-1-1))(x) 911 document destruction; and

(((xv) 9-1-1 coordinator electronic mail))(xi) Associated administrative costs.

(c) Capital:

(i) Logging recorder for ((9-1-1))911 calls and maintenance;

(ii) Computer aided dispatch (CAD) system hardware ((and)), software, and maintenance;

(iii) Auxiliary generator and generator maintenance to provide ((9-1-1))911 eligible equipment/telephone services backup power;

(iv) Clock synchronizer and maintenance; ((and))

(v) Console furniture for ((9-1-1))911 call receiving equipment and maintenance; and

(vi) Associated administrative costs.

(((4) Within available funds and consistent with statutory and regulatory purposes and priorities, the state enhanced 9-1-1 coordinator (with the advice and assistance of the enhanced 9-1-1 advisory committee) has the discretion to allocate state enhanced 9-1-1 account funds to eligible entities as reimbursement for wireline/VoIP and wireless enhanced 9-1-1 eligible expenses.

(7) Eligible expenses for components established in WAC 118-66-050(3) may be eligible for reimbursement from state enhanced 9-1-1 account funds generated under the state wireline/VoIP enhanced 9-1-1 excise tax (RCW 82.14B.030 (5) and (7)) and state enhanced 9-1-1 account funds generated under the state wireless enhanced 9-1-1 excise tax (RCW 82.14B.030(6)). (All shared components.) The amount allocated from each tax source will be based on an equitable distribution determined by the state E9-1-1 coordinator with the advice and assistance of the enhanced 9-1-1 advisory committee. Such funds shall be allocated based on statutory and regulatory purposes and priorities and WAC 118-66-020.))

(1) In addition to the state reimbursement eligible items listed in WAC ((118-66-050))118-66-020 (1) through (3), PSAP and ((9-1-1))911 administration cost items are eligible county ((9-1-1))911 expenses, including the following items, which are not listed in order of priority:

(a) Management services;

(b) Human resources services;

(c) Legal costs;

(d) Financial services;

(e) PSAP and ((9-1-1))911 administration lease/purchase costs;

(f) ((E9-1-1))911 building repair and maintenance, and major systems replacement/repair;

(g) ((E9-1-1))911 property and liability insurance;

(h) PSAP and ((9-1-1))911 administrative telephone system; and

(i) ((E9-1-1/NG9-1-1))911/NG911 reserve accounts((; and

(j) Radio communications services companies wireless enhanced 9-1-1 recovery expenses)).

(2) The items listed ((in subsection (1) of this section))above are not eligible for funding from the state ((enhanced 9-1-1))911 account nor shall such items be used in the determination of eligibility in receiving state assistance from the state ((enhanced 9-1-1))911 account.

(3) When the items listed ((in subsection (1) of this section))above are used with other PSAP operations such as dispatching, the county ((9-1-1))911 eligible amount shall be determined by percentage of use.

Requests for funding shall be submitted in accordance with application formats developed by the state ((E9-1-1))911 coordinator and shall include plans and budget information justifying the funding request, an annual schedule of eligible items, funding levels, and funding priority. The state ((E9-1-1))911 coordinator will establish a schedule of annual application dates.

Through other governmental agencies, such as the Federal Communications Commission and the Washington utilities and transportation commission, rules have and will be adopted which will impact the statewide operation of ((enhanced 9-1-1))911. By this reference, this rule is intended to be consistent with and complementary to these other rules.

WIRELESS ((ENHANCED 9-1-1))911 CALLS FROM RADIO COMMUNICATIONS SERVICE COMPANIES—TECHNICAL AND OPERATIONAL STANDARDS

(1) RCW 38.52.561 authorizes the state ((enhanced 9-1-1))911 coordinator, with the advice and assistance of the ((enhanced 9-1-1))911 advisory committee, to set nondiscriminatory, uniform technical and operational standards consistent with the rules of the Federal Communication Commission (FCC) for the transmission of ((9-1-1))911 calls from radio communications service companies to ((enhanced 9-1-1))911 emergency communications systems. These standards must not exceed the requirements set by the FCC.

(2) ((The FCC, in its orders may refer to or approve standards adopted by the following standards bodies:

(3))) This chapter is based upon and does not exceed FCC requirements contained in 47 C.F.R. ((§ 20.18))Chapter 1.

(1) (("Alliance for Telecommunications Industry Solutions (ATIS)" shall mean the membership organization that provides the tools necessary for the industry to identify standards, guidelines and operating procedures that make the interoperability of existing and emerging telecommunications products and services possible.

(3)))"911 only devices" shall mean a nonservice initialized device that is manufactured with the capability of dialing 911 only and that cannot receive incoming calls.

(5)"Federal Communications Commission (FCC)" shall mean the agency of the federal government established under the Communications Act of 1934, as revised, for the purpose of regulating interstate communication by wire and radio.

(((4) "Electronic serial number (ESN)" shall mean the unique 11-digit serial number assigned to the handset by the manufacturer.

(5)))(6)"International Mobile Equipment Identifier (IMEI)" shall mean the unique 15-digit serial number assigned to a global system for mobile communication (GSM) handset used on a GSM wireless network.

(((6) "National Emergency Number Association (NENA)" shall mean the group established to foster the technological advancement, availability, and implementation of a universal emergency telephone number system.))

(7) "Nonservice initialized ((handsets))devices" shall mean a ((handset))device for which there is no valid service contract with an RCSC.

(8) (("Phase I enhanced 9-1-1 service" shall mean wireless 9-1-1 service where the RCSC is required to provide the telephone number of the originator of a 9-1-1 call and the location of the cell site or base station receiving a 9-1-1 call from any mobile handset accessing their systems to the designated PSAP through the use of ANI and Pseudo-ANI (see WAC 118-66-030).

(10)))"Radio communications service company (RCSC)"((shall mean every corporation, company, association, joint stock association, partnership, and person, their lessees, trustees, or receivers appointed by any court, and every city or town making available facilities to provide commercial mobile radio communications services, or cellular communications service for hire, sale, and both facilities-based and nonfacilities-based resellers, and does not include radio-paging providers.

(11) "9-1-1 Only Handsets" shall mean a nonservice initialized handset that is manufactured with the capability of dialing 9-1-1 only and that cannot receive incoming calls))has the same meaning as defined in RCW 38.52.010 and 82.14B.020.

(10) "Text-to-911" is a service typically provided by mobile carriers, which allows for the sending of short messages to a PSAP from any text enabled device.

(1) Radio communications service companies (RCSCs) shall comply with the technical and operational standards established by the Federal Communications Commission for the transmission of 9-1-1 calls in section 47 C.F.R. Chapter I((, § 20.18)) of the FCC Rules.

(2) The authority given to the state ((enhanced 9-1-1))911 coordinator by RCW 38.52.561 is limited to setting standards as set forth in that section and does not constitute authority to regulate radio communications service companies.

(((1))) RCSCs shall meet or exceed the location accuracy standards ((for Phase II enhanced 9-1-1:

(2) Adhere to schedules for implementation of Phase I and Phase II enhanced 9-1-1 service (see paragraphs 20.18 (d) through (g) of the FCC Rules and subsequent modifications of the FCC's Richardson Order and Phase II Compliance Deadlines in CC Docket 94-102):))set forth by the FCC.

(((1) Within six months of a request by the designated public safety answering point as set forth in WAC 118-67-100, RCSCs must provide the telephone number of the originator of a 9-1-1 call and the location of the cell site or base station receiving a 9-1-1 call from any mobile handset accessing their systems to the designated public safety answering point through the use of ANI and pseudo-ANI.

(3) With respect to 9-1-1 calls accessing their systems through the use of TTYs, RCSCs must comply with the requirements in paragraphs (1) and (2) of this section, as to calls made using a digital wireless system.))

((RCSCs that employ a handset-based location technology may phase in deployment of Phase II enhanced 9-1-1 service, subject to the following requirements:

(4))) RCSCs employing ((handset))device-based location technologies shall ensure that location-capable ((portable or mobile phones))devices shall conform to industry interoperability standards designed to enable the location of such ((phones))devices by multiple RCSCs.

RCSCs subject to this section must be capable of transmitting ((9-1-1))911 calls from individuals with speech or hearing disabilities through means other than mobile radio ((handsets))devices, e.g., through the use of text telephone devices (TTY), text-to-911, and real-time text (RTT). Operators of digital wireless systems must comply with the provisions of this paragraph.

RCSCs that donate a nonservice initialized ((handset))device for purposes of providing access to ((9-1-1))911 services are required to:

(1) Program each ((handset))device with ((9-1-1))911 plus the decimal representation of the seven least significant digits of the electronic serial number, international mobile equipment identifier or any other identifier unique to that ((handset))device;

(2) Affix to each handset a label that is designed to withstand the length of service expected for a nonservice initialized ((phone))device, and that notifies the user that the ((handset))device can only be used to dial ((9-1-1))911, that the ((9-1-1))911 operator will not be able to call the user back, and that the user should convey the exact location of the emergency as soon as possible; and

(3) Institute a public education program to provide the users of such ((handsets))devices with information regarding the limitations of nonservice initialized ((handsets))devices.

Manufacturers of ((9-1-1-only handsets))911 only devices that are manufactured after May 3, 2004, are required to:

(1) Program each ((handset))device with ((9-1-1))911 plus the decimal representation of the seven least significant digits of the electronic serial number, International Mobile Equipment Identifier or any other identifier unique to that ((handset))device;

(2) Affix to each ((handset))device a label that is designed to withstand the length of service expected for a nonservice initialized phone, and which notifies the user that the ((handset))device can only be used to dial ((9-1-1))911, that the ((9-1-1))911 operator will not be able to call the user back, and that the user should convey the exact location of the emergency as soon as possible; and

(3) Institute a public education program to provide the users of such ((handsets))devices with information regarding the limitations of ((9-1-1-only handsets))911 only devices.

The purpose of chapter 118-68 WAC is to adopt standards for the protection of life through assuring that telephone systems provide adequate location information through ((enhanced)) 911 emergency communications systems pursuant to RCW 38.52.505.

The following definitions shall apply when used in chapter 118-68 WAC:

(1) The "authority having jurisdiction" is defined as the fire chief for municipal corporations, or the county fire marshal or designee as appointed by the governing body for unincorporated areas.

(2) "Building unit identifier" means room number or equivalent designation of a specific portion of a structure, or an apartment number in multifamily residences.

(3) "Call back telephone number" means a phone number which can be called from ((the public switched network))voice and data networks to be used by the public safety answering point to recontact the location from which the 911 call was placed. The number may or may not be the number of the ((station))device used to originate the 911 call.

(4) "Determination of noncompliance" means written notification that a system is not in compliance with this regulation. Information contained therein shall include, but not be limited to, system deficiencies requiring correction to bring the system into compliance and a date by which noted corrections shall be made.

(5) (("Director of fire protection" means the state fire marshal or his/her designee.

(11)))"Dispatchable location" has the same meaning as defined in WAC 118-67-030.

(6)"Public safety answering point (PSAP)"((means a facility equipped and staffed to receive 911 calls))has the same meaning as defined in RCW 38.52.010.

All facilities covered by this regulation shall comply with its provisions by May 1, 2001. Additionally, all facilities shall comply with FCC regulation 34 FCC Rcd 6607 (8) by August 1, 2019.

(1) For the purpose of directing emergency response, the authority having jurisdiction is authorized to approve the adequacy of automatic location information displayed on the ((enhanced)) 911 equipment serving its jurisdiction, when 911 calls are made. Such authority shall issue a determination of noncompliance to the telephone system owner when an automation location information display is not in compliance. For systems which are in compliance the testing authority shall issue a notice of compliance noting the date of inspection and test circumstances.

(2) The authority having jurisdiction shall ensure that the telecommunications system is connected to the public switched network such that calls to 911 result in automatic location information displays as herein defined:

(a) For the 1994 Uniform Building Code Occupancy Group Classification R-1 except congregate residences, hotels, and motels, the minimum information requirements are:

2.a.1 Customer name

2.a.2 Street address and city

2.a.3 Building unit identifier

2.a.4 Call back telephone number

(b) For congregate residences, hotels, and motels as defined in the 1994 Uniform Building Code Group Classification R-1 the minimum information requirements as in (a) above or:

2.b.1 Customer name

2.b.2 Street address and city

2.b.3 Building unit identifier, or additional information supplied by automatic simultaneous connection of the caller, the PSAP and a knowledgeable designated individual(s) who will be able to supplement the ALI record with specific location information by effectively communicating with the PSAP

(c) For multiple unaffiliated business users as defined in chapter 80.36 RCW, the minimum information requirements are:

2.c.1 Business name

2.c.2 Street address and city

2.c.3 Building unit identifier (or more specific location information)

2.c.4 Call back telephone number

(d) For common and public schools, as defined in RCW 28A.150.010 and 28A.150.020, the minimum information requirements for any school district having a private telecommunications system acquired after January 1, 1997, that allows connection to the public switched network:

2.d.1 Individual school name

2.d.2 Street address and city

2.d.3 Building unit identifier

2.d.4 Call back telephone number

(e) For schools with phone systems installed prior to January 1, 1997, at any time the facility is occupied, it shall provide direct access to telephones that are connected to the public switched network, such that calls to 911 result in automatic location information.

(f) For certification of voluntary compliance for uses not defined above, the minimum information requirements are:

2.f.1 Business or agency name

2.f.2 Street address and city

2.f.3 Building unit identifier (or more specific location information)

2.f.4 Call back telephone number

(1) The authority having jurisdiction shall promulgate procedures through which a facility may seek review of initial decisions. Such procedures shall conform to the Administrative Procedure Act, chapter 34.05 RCW, to the extent that act is applicable, and shall be pursuant to brief adjudicative procedures, RCW 34.05.482 through 34.05.485.

(2) At a minimum, such procedures shall provide that a facility aggrieved by an initial order of the authority having jurisdiction or ((his/her))their designee may petition for review, in writing, stating why the initial order is in error, to the designated agency head within ((ten))10 days of the initial order. If no petition is made within ((ten))10 days, the initial order becomes final. In any event, the decision of the designated agency head shall be deemed the final decision of the agency.

If any provision of this regulation or its application to any person or circumstance is held invalid, the remainder of the regulation or the application of the provision to other persons or circumstances shall not be affected.