HOUSE BILL REPORT
E2SHB 1850
As Amended by the Senate
Title: An act relating to the long‑term care reorganization and standards of care reform act.
Brief Description: Adopting the long‑term care reorganization and standards of care reform act.
Sponsors: By House Committee on Appropriations (originally sponsored by Representatives Dyer, Backlund, Skinner, Talcott, Schoesler, Mitchell and Cooke).
Brief History:
Committee Activity:
Health Care: 2/18/97, 3/3/97 [DPS];
Appropriations: 4/5/97 [DP2S(w/o sub HC)].
Floor Activity:
Passed House: 4/14/97, 97‑0.
Senate Amended.
HOUSE COMMITTEE ON HEALTH CARE
Majority Report: The substitute bill be substituted therefor and the substitute bill do pass. Signed by 7 members: Representatives Dyer, Chairman; Backlund, Vice Chairman; Skinner, Vice Chairman; Murray; Anderson; Sherstad and Zellinsky.
Minority Report: Without recommendation. Signed by 4 members: Representatives Cody, Ranking Minority Member; Conway; Parlette and Wood.
Staff: Antonio Sanchez (786-7383).
HOUSE COMMITTEE ON APPROPRIATIONS
Majority Report: The second substitute bill be substituted therefor and the second substitute bill do pass and do not pass the substitute bill by Committee on Health Care. Signed by 31 members: Representatives Huff, Chairman; Alexander, Vice Chairman; Clements, Vice Chairman; Wensman, Vice Chairman; H. Sommers, Ranking Minority Member; Doumit, Assistant Ranking Minority Member; Gombosky, Assistant Ranking Minority Member; Benson; Carlson; Chopp; Cody; Cooke; Crouse; Dyer; Grant; Keiser; Kenney; Kessler; Lambert; Linville; Lisk; Mastin; McMorris; Parlette; Poulsen; Regala; D. Schmidt; Sehlin; Sheahan; Talcott and Tokuda.
Staff: Jason Hall (786-7145).
Background: The Department of Social and Health Services (DSHS) is the second largest component of the state budget and will spend over $10 billion in federal and state dollars to serve approximately a million citizens during the current 1995-97 biennium. It serves 20 percent of the state population and 30 percent of all Washington State families. The department is the sixth largest employer in the state (16,000). Seventy percent of the DSHS budget is expended for health and long-term care services for low income families, the elderly, and persons with physical, mental, and developmental disabilities.
The department is divided into seven specialized administrations: Children=s Services, Juvenile Rehabilitation, Aging and Adult Services, Medical Assistance, Health and Rehabilitation (DD and Mental Health), and Economic Services and Management Services.
The administration and delivery of state funded long-term care services is conducted by three major administrative components within the Department of Social and Health services - Aging and Adult Services, Mental Health, and Developmental Disabilities. Boarding homes, a key long-term care residential program, is administered by the Department of Health.
AGING AND ADULT SERVICES - Aging and Adult Services is the largest of the three long-term care programs. It is mandated to develop and manage a comprehensive and coordinated service delivery system responsive to the needs of older and disabled adults. Aging and Adult Services administers the following programs:
CResidential Care, Home Care, and Nursing Home Care
CFunctional assessment for disabled adults and seniors
CFinancial eligibility for long-term care benefits
CCase management for the elderly in residential care settings
CCoordination with Area Agency on Aging
CQuality assurance programs for Nursing Homes, Adult Family Homes, Assisted Living, and Adult Residential Care
CAdult Protective Services
CNursing Home Medicaid Payment Administration
These residential and community services programs provide services to approximately 38,000 individuals. Nursing home services alone make up for 14,704 of the individuals served while the remaining 22,900 persons are provided community services. The division is responsible for overseeing a total of approximately 52,600 long-term care beds in the state.
MENTAL HEALTH - The Mental Health Division develops, manages, supports, and evaluates an integrated comprehensive system of mental health services for mentally ill persons in Washington State. Services administered by this division include:
CCommunity mental health centers
CAdult residential care treatment facilities
CInvoluntary investigation and treatment services
CChildren=s long-term residential treatment
CCombined specialized foster care and mental health treatment
CEarly intervention services
CInstitutional services at Eastern State Hospital and Western State Hospital
The majority of direct services are managed and provided through Regional Support Networks in local communities.
DEVELOPMENTAL DISABILITIES - The Division of Developmental Disabilities provides a range of services that are designed to care for, habilitate, and case manage persons with developmental disabilities . About one in every 161 persons in Washington State is severely developmentally disabled and requires some form of long-term care service. For a person to be eligible for state supported services, their developmental disability must be attributable to mental retardation, cerebral palsy, epilepsy, autism, or any condition that is closely related to mental retardation. The services provided by the division include:
CCase management
CResidential habilitation centers
CFamily Support
CCounty Contracted Services
CGroup homes
CTenant support
CAlternative living
CCommunity Institutes for the Mentally Retarded (IMRs)
The total number of persons served by the department is approximately 26,000.
CURRENT FRAGMENTATION IN SERVICE DELIVERY - Both boarding homes and adult family homes provide services to individuals whose services are administered in different divisions. In the case of boarding homes the administration is in a different department. In any one of these facilities as many as three administrative divisions, and two departments in the case of boarding homes, could have monitoring oversight specific to the clients they administer.
There are 2,200 adult family homes who have a total of approximately 10,200 beds statewide. The range of services and the types of residents vary greatly among the adult family homes across the state. Adult family homes are licensed and monitored by the state=s Department of Social and Health Services. The number of adult family homes is growing by 30-50 beds a month. In this setting, 1,423 of the homes serve one or more persons with Alzheimer=s disease, 1,030 of the homes serve one or more persons with developmental disabilities, 858 homes provide residential care for one or more persons with mental illness, and 820 homes provide respite care for persons living in the community. Boarding homes have a population diversity similar to adult family homes. As of January 1, 1997, there were 408 boarding homes with a 16,441 bed capacity. The elderly population make up 63.6 percent of the residents of boarding homes while developmental disabled persons are 8.1 percent, persons with dementia 14.6 percent, and persons with mental illness are 11.9 percent of the boarding home population. The Department of Health is responsible for licensing and monitoring boarding homes based on standards for construction, environmental safety, and resident personal health care and rights.
STATE LONG-TERM CARE OMBUDSMAN AND REGULATORY CONCERNS - In 1994, the Legislature passed legislation that significantly expanded the rights of residents in boarding homes and adult family homes. The legislation directed the Washington State Long-term Care Ombudsman, which is a non-governmental organization, to report on the implementation of the law. The ombudsman did a subsequent follow-up study. The latest study of boarding homes and adult family homes by the state Long-term Care Ombudsman indicated that the Department of Health has not been able to maintain the type of regulatory program for boarding homes that is needed and further recommended that the regulatory functions within the Department of Health be transferred to the Department of Social and Health Services. The Department of Health has been conducting its regulatory duties with limited staff and resources in comparison with other long-term care regulators such as those for nursing homes and adult family homes. The study also made recommendations on increasing the regulatory practices of these facilities and consumer and other protections for long-term care residents.
Summary of Bill:
PART I
JOINT COMMITTEE ON LONG-TERM CARE REORGANIZATION, REFORM AND QUALITY STANDARDS - A joint legislative committee is established effective July 1, 1997. It is required to be made up of four members of the House of Representatives and four members of the Senate. The joint committee is 1) mandated to review the need for reorganization and reform of long-term care, 2) review the quality standards developed, 3) initiate or review relevant studies on long-term care, 4) review and eliminate unnecessary rules and paperwork, 5) suggest cost efficiencies, 6) list all non-means tested programs and activities funded by state and federal government, 7) suggest methods for a single point of entry for service eligibility, and 8) evaluate long-term care training. The committee expires on March 1, 2001.
PART II
QUALITY STANDARDS AND COMPLAINT ENFORCEMENT
WHISTLEBLOWER PROVISIONS - Whistleblower provisions are established for persons who experience workplace reprisal or retaliatory action as a result of communication with government agencies about suspected abuse, neglect, financial exploitation, or abandonment. This is made applicable for employees in a nursing home, adult family home, state hospital, or boarding home. Measures for confidentiality are established. Employees can be terminated or suspended for other lawful purposes. However, facilities with fewer than six residents can also terminate employees if they can demonstrate to the Department of Social and Health Services that they are unable to meet payroll. The department is given rulemaking authority to implement the whistleblower complaints.
LONG-TERM CARE OMBUDSMEN - The Department of Social and Health Services is required to talk to residents and their representatives during inspections. All licensed facilities are required to be covered by the ombudsman enforcement remedies and the department is mandated to provide standards to providers in a form that is easy to understand. A comprehensive complaint investigation protocol is established for the Department of Social and Health Services that gives the complainants the right to be interviewed by the department=s investigator and to receive a copy of the complaint report. The department is directed to use a scope and severity scale when imposing any sanctions and extends the same protections to residents of other long-term care facilities. Retaliation against residents, employees, and others for filing complaints and facility interference with the duties of the ombudsman is prohibited. Adult family homes are given the same due process protections as boarding homes.
FACILITY STANDARDS - Long-term care facilities are required to only admit and maintain individuals whose needs they can safely and appropriately serve to the best of their ability. Persons who are eligible for Medicaid are required to receive a comprehensive assessment consisting of their medical history, necessary and prohibited medications, diagnosis, significant know behaviors or symptoms that may cause concern, or require special care, mental illness, activities and services preferences, and level of personal care needs.
Facilities are required to clearly inform residents at least every two years about the services, items, and activities that are customarily available in the facility or arranged by the facility and the charges for those services, items and activities. Items and activities not covered by the facility=s per diem rate must also be reported every two years. Residents must be informed 30 days in advance in writing before any changes in the availability or charges of services, items, or activities or changes in the facility=s rules. Exceptions can be made for unusual circumstances and for facilities that have six or fewer residents.
DISCLOSURE - Long-term care facilities are required to fully disclose to potential residents who are Medicaid eligible, the service capabilities of the facility prior to the admission to the facility.
CONSUMER PROTECTION - The Department of Social and Health Services is required to identify other care options for Medicaid residents with care needs higher than the licensed capabilities of the facility. Facilities must first try to reasonably accommodate the care needs of individuals before they are transferred or discharged.
Facilities that require an advance notice before a resident is transferred from the facility, or require a minimum stay fee are required to disclose in writing, and clear language the resident can understand, a statement of prepaid charges. In addition, facilities are required to disclose in writing prepaid charges that will be refunded to the resident if the resident leaves. If the facility does not comply with the required notice, the deposits, admissions fees, prepaid charges, or minimum stay fees cannot be kept by the facility. Facilities are allowed to retain an additional amount of a deposit to cover reasonable and actual expenses resulting from a resident=s move. However, these charges are not to exceed five days= per diem charges.
PROHIBITION AGAINST SIGNING A WAIVER OF RIGHTS - All long-term care facilities are prohibited from requiring or requesting that residents sign a waiver of potential liability for losses of personal property or injury.
ENHANCED RESIDENTIAL CARE - Facilities that choose to provide enhanced residential care are required by the Department of Social and Health Services to make structural modifications to existing building construction.
HOSPITAL DISCHARGE LONG-TERM CARE SCREENING - Hospitals are given the opportunity to voluntary choose to work together with the Department of Social and Health Services in assisting patients to find long-term care services. Standards are established for hospitals that voluntarily choose to not work with the department to conduct long-term care discharge planning.
QUALITY IMPROVEMENT INSPECTIONS - The Department of Social and Health Services is required to interview an appropriate percentage of residents, family members, residents managers, and advocates, in addition to providers and staff, when conducting licensing inspections. Providers must receive a clear set of health, quality of care, and safety standards from the department.
ENFORCEMENT STANDARDS - Facilities found to have delivered care that seriously endangered the safety, health, or well-being of residents, or if a facility's failure to deliver care resulted in the endangerment of the resident's safety, health, or well-being, must have prompt and specific remedies enforced including reasonable conditions on their license or contract.
BACKGROUND SCREENING - The Department of Social and Health Services is encouraged to provide timely screening of employees for criminal histories, skills, level of training, and education. Employees may be hired provisionally pending the results of their background checks.
Staff or providers of long-term care who have unsupervised access to vulnerable persons and who have a final order or finding of fact issued by a court of law or a disciplining authority for abuse, neglect, exploitation, or abandonments of a minor or vulnerable adult are prohibited from working with vulnerable adults.
OMBUDSMAN TOLL FREE NUMBER PROGRAM - The long-term care ombudsman toll free number program is expanded to include the posting of the department=s toll free number at all facilities that provide services by license or contract to the Department of Social and Health Services. This includes group homes, boarding homes, and other facilities not currently required to post the ombudsman toll free number.
LONG-TERM CARE TRAINING - The department is required to promote the development of a training system for long-term care that is relevant to the needs of residents, providers, and staff and to improve access to training that qualifies towards the requirement for a nursing assistant certificate.
COMPLAINT INVESTIGATION PROTOCOLS - The Department of Social and Health Services is mandated to enhance its complaint investigation protocols by requiring the following:
CThat the department conduct a preliminary review of the complaint;
CThat the department assess the severity and assign an appropriate response time;
CThat complaints involving imminent danger to the health and safety of a resident must be investigated on-site and within two days;
CThat the complainant is promptly contacted by the department and informed of the right to meet the inspectors at the site of the alleged violations, the proposed course of action, and a written report;
CThat the department interview the complainant, unless anonymous, the resident, when possible, in addition to the facility staff, and family members;
CThat technical assistance be provided by the department when appropriate;
CThat sanctions be delivered against facilities and individuals for complaints involving harm to a resident; and
CThat facilities report substantiated complaints of neglect, abuse, exploitation, or abandonment of residents to the appropriate law enforcement agencies, the attorney general, and appropriate disciplinary boards.
Measures are outlined to protect confidentiality of the witness, resident, provider, officer, agent of the department, and employee involved in the allegations. Protections are established for the ombudsman and the resident involved in the complaint.
QUALITY STANDARDS COMMITTEE - The Department of Social and Health Services is also directed to establish a quality improvement standards committee under existing funds.
PART III
ESTATE RECOVERY CONSUMER PROTECTION DISCLOSURE
ESTATE RECOVERY - The Department of Social and Health Services is mandated to seek reimbursement for nursing home care or at-home services provided prior to October 1, 1993, from the estate of a deceased recipient and the department is given the authority to file liens to secure the state=s interest in real property. The use of community property agreements as a way to avoid debt owed the state for long-term care costs is eliminated. Adult Protective Services costs are exempted from recovery.
CONSUMER PROTECTION/DISCLOSURE - The department is given the responsibility to fully disclose the terms and conditions of estate recovery and by November 15, 1997, report to the Legislature on the costs of identifying direct and indirect costs associated with the individual provider program. Long-term care facilities are required to only admit individuals whose needs they can safely and appropriately serve in the facility with current staff and accommodations. All long-term care facilities are required to fully disclose the service capabilities of the facility.
PART IV
ADULT FAMILY HOMES
ADULT FAMILY HOME LIMITED MORATORIUM - A limited moratorium on the authorization of adult family home licenses is established. The advisory committee within the department is authorized to determine when it is safe to remove the moratorium. The determination can occur if all quality standards have been reviewed by the secretary and deemed sufficient to protect the safety and health of residents and the adult family home owners and operators have been notified of the standards. The moratorium is lifted in December 1997, or at a date determined by the secretary. An emergency clause is provided for developing rules to implement the moratorium.
PART V
MISCELLANEOUS PROVISIONS
PILOT PLAN FOR IMPLEMENTING ACCREDITATION PROGRAM FOR BOARDING HOMES - The Department of Social and Health Services and the Department of Health are required to develop a plan for implementing a pilot program for accrediting boarding homes with a recognized non-governmental accreditation organization. The pilot plan must be presented to the Legislature by January 5, 1998, for consideration and funding.
OMBUDSMAN STUDY - Using existing funds, the Department of Community, Trade and Economic Development is mandated to conduct a study, and make recommendations to implement a single umbrella ombudsman organization to assist persons with developmental disabilities, older Americans, and mentally ill persons. The department is required to report to the appropriate committees of the House of Representatives and the Senate by January 10, 1998.
CERTIFICATION STANDARDS FOR COMMUNITY RESIDENTIAL ALTERNATIVES - Using existing funds, the Department of Social and Health Services is allowed to review the cost and feasibility of implementing developmental disabilities certification standards for community residential alternatives such as group homes, alternative living, intensive and other tenant support services, adult family homes, or boarding homes. The areas to be reviewed for certification standards are outlined. If conducted, the department is required to report to appropriate committees of the House of Representatives and the Senate by January 30, 1998.
ADULT FAMILY HOME ADVISORY COMMITTEE FEASIBILITY STUDY - The Department of Social and Health Services is allowed to conduct a review of the cost and feasibility of creating an Adult Family Home Advisory Committee using existing funds.
EFFECT OF SENATE AMENDMENT(S): The definition of long-term care is modified to also include persons who are chemically dependent. The responsibilities of the Joint Legislative Committee on Long-term Care are expanded to include a review of all types of chronically disabled individuals and a review of current long-term care services and programs, eligibility requirements, access to programs, staffing and physical plant standards, health and safety needs of persons receiving long-term care, staff training requirements, adequacy of supervision, opportunities for consolidations between categories of care, and a review of the adequacy of payment rates. Other technical housekeeping changes are included.
Appropriation: None.
Fiscal Note: Available. New fiscal note requested on April 7, 1997.
Effective Date: Ninety days after adjournment of session in which bill is passed. However, sections 107, 108, 401 through 405, 507, 602, 701, and 702 contain an emergency clause and take effect immediately.
Testimony For: ( Health Care) This bill provides consumer protection that is unprecedented in recent years. The estate recovery provisions would clarify the legislative intent. This bill is much appreciated for its contributions of the unpaid client participation study and changes to estate recovery. This is a great step forward in reviewing rules governing the care at the 450 adult family homes serving Washington residents.
(Appropriations) This bill provides consumer protection that is unprecedented in recent years. The estate recovery provisions would clarify the legislative intent. This bill is much appreciated for its contributions of the unpaid client participation study and changes to estate recovery. This is a great step forward in reviewing rules governing the care at the 450 adult family homes serving Washington residents.
Testimony Against: (Health Care) Making hospital discharge planning with the department an optional activity will hurt seniors. This provision is important for maintaining assistance for the elderly in finding community residences. In regard to the resident protection program, the Department of Social and Health Services opposes any reorganization or restructuring at this time. The bill requires increased enforcement by the Department of Health but does not provide additional funding.
(Appropriations) Making hospital discharge planning with the department an optional activity will hurt seniors. This provision is important for maintaining assistance for the elderly in finding community residences. In regard to the resident protection program, the Department of Social and Health Services opposes any reorganization or restructuring at this time. The bill requires increased enforcement by the Department of Health but does not provide additional funding.
Testified: ( Health Care) Bruce Reeves, Senior Citizens= Lobby (pro); Gail McGaffick, Home Care Association of Washington (pro); Mark Gjurasic, Washington State Retired Teacher=s Association (pro); Ralph Smith, Department of Social and Health Services (pro with concerns); Carole Washburn (pro with concerns); Kathy Stout, Department of Health (pro); Margaret Casey, Washington State Chore and Homecare Coalition (pro); Jerry Reilly, Washington Health Care Association(pro); and Jeff Larsen, Washington Residential Care Council (pro).
( Appropriations) Bruce Reeves, Senior Citizens= Lobby (pro); Gail McGaffick, Home Care Association of Washington (pro); Mark Gjurasic, Washington State Retired Teacher=s Association (pro); Ralph Smith, Department of Social and Health Services (pro with concerns); Carole Washburn (pro with concerns); Kathy Stout, Department of Health (pro); Margaret Casey, Washington State Chore and Homecare Coalition (pro); Jerry Reilly, Washington Health Care (pro); and Jeff Larsen, Washington Residential Care Council (pro).