Brief Description: Implementing a one ticket/one seat policy on Washington State Ferries.

Sponsors: Representatives Rockefeller, Eickmeyer, Woods, Lantz, Haigh, Bailey, Kenney and Edwards.

Hearing Date: 2/3/04

Staff: Jill Satran (786-7315).

Background:

Ridership on some ferry runs has increased significantly, particularly during commuting hours and on runs where ferry service has been reduced. The Washington State Ferries (WSF) assumes that on auto-ferries some passengers will remain in their vehicles, and therefore it is possible for the number of passengers on the passenger deck to meet or exceed the number of seats available.

Some passengers use the crossing time to rest and may stretch out over two or three seats. While this typically is not a problem, during peak hours it may result in another passenger being denied a seat. The WSF does not currently have any policy or passenger code of conduct discouraging or prohibiting passengers from occupying more than one seat, nor is there any formal mechanism in place for passenger complaints or requests for seating assistance.

Summary of Bill:

The Department of Transportation is directed to adopt rules or policies instituting a one- ticket/one-seat policy on Washington State Ferries.

The policy may allow an individual to use additional seats once the vessel is underway, as long as additional seats are not reserved or blocked from use prior to departure; and no other passenger is denied a seat.

The policy or rules must provide a process for:

1. crew members to help passengers who are looking for a vacant seat;

2. ticket holders to file a complaint and

3.  passengers to receive assistance when the passenger is unable to find a seat and another           passenger is occupying more than one seat.

The WSF may deny passage to an individual who ignores or abuses the one-ticket/one-seat policy. Notice of this policy must be provided on tickets and on signs posted in the terminal and on vessels.

Appropriation: None.

Fiscal Note: Available.

Effective Date: The bill contains an emergency clause and takes effect immediately.