Provides that landlords and park owners may participate in voluntary training offered by the department. The department is required to develop and implement a voluntary training program for landlords and park owners that must include at a minimum: Information on the applicable state statutes and regulations relating to mobile homes and manufactured communities, as well as information on developing and improving basic communication and dispute resolution skills.

Requires the department to continually maintain and update a data base, in which the following information is contained at a minimum: (1) The number of complaints received;

(2) The nature and extent of the complaints received; and

(3) Complaint investigation outcomes.