SENATE BILL REPORT
SB 5344
This analysis was prepared by non-partisan legislative staff for the use of legislative members in
their deliberations. This analysis is not a part of the legislation nor does it constitute a
statement of legislative intent.
As Reported By Senate Committee On:
Consumer Protection & Housing, February 15, 2007
Title: An act relating to false or fraudulent refusal of an insurance claim.
Brief Description: Penalizing the false or fraudulent refusal of an insurance claim.
Sponsors: Senators Kline, Weinstein and Kohl-Welles.
Brief History:
Committee Activity: Consumer Protection & Housing: 1/26/07, 2/15/07 [DP, DNP].
SENATE COMMITTEE ON CONSUMER PROTECTION & HOUSING
Majority Report: Do pass.Signed by Senators Weinstein, Chair; Kauffman, Vice Chair; Jacobsen, Kilmer and Tom.
Minority Report: Do not pass.Signed by Senators Honeyford, Ranking Minority Member and Delvin.
Staff: Vanessa Firnhaber-Baker (786-7471)
Background: Insurance claims are governed by general principles of contract law, statute, and
regulations promulgated by the Insurance Commissioner. If an insurer denies a valid claim, the
insured may sue to enforce the insurance contract and force the insured to pay according to the
policy terms.
By statute, the Insurance Commissioner has the authority to promulgate rules prohibiting unfair
and deceptive business practices by the insurance industry. Current insurance regulations require
an insurer to attempt in good faith to make a fair, prompt, and equitable settlement of a claim
when liability is relatively clear and to generally observe standards of reasonableness in all
aspects of its claim settlement practices.
The Commissioner may fine an insurer for failure to comply with these regulations. In addition,
if an insured's claim is unfairly denied because the insurer did not comply with these regulations,
the insured may bring an action against the insurer under the Consumer Protection Act.
It is a crime for an insured to make a fraudulent insurance claim; however, there is no law making
it a crime for an insurer to fraudulently refuse to pay an insurance claim.
Summary of Bill: It is a crime for an insurer to fraudulently refuse to pay an insurance claim. It is also a crime for an insurer to knowingly present false information with the intent that it be used to refuse to pay an insurance claim. Fraudulent claim refusal is a gross misdemeanor if the amount of the claim is $1,500 or less; the maximum penalty for a gross misdemeanor is 365 days in jail and a fine of $5,000. If the claim is more than $1,500, fraudulent claim refusal is a class C felony with a maximum penalty of five years in prison and a fine of $10,000.
Appropriation: None.
Fiscal Note: Not requested.
Committee/Commission/Task Force Created: No.
Effective Date: Ninety days after adjournment of session in which bill is passed.
Staff Summary of Public Testimony: PRO: Current law only addresses citizens' fraudulent
actions and turns a blind eye to the actions of the insurance industry. There are many examples
of insurers engaged in fraudulent actions, such as forging signatures on waivers of earthquake
coverage and bad faith denial of claims made by Katrina victims. The civil remedies are
insufficient to deter insurance companies; we need a criminal law as well.
CON: Claims adjusters are overwhelmingly honest and hardworking; they do not deserve to have
the possibility of criminal liability looming over their work. This bill would deter people from
becoming insurance adjusters because they will be scared of being prosecuted for denying a
claim. Civil remedies, including suits for bad faith and the appeals processes through the
insurance commissioner, are already in place to ensure that claims are handled fairly. Insurance
companies will leave Washington if this bill is passed. If an insured feels his or her insurance
company is treating him or her unfairly, it is the insured's choice to find a new insurer. Criminal
prosecution is not the answer. Washington is already very strict with insurance companies. This
bill makes a denial of a claim that is simply incorrect a crime. Neither criminal intent nor
knowledge that an act is fraudulent is required under this bill.
Persons Testifying: PRO: Larry Shannon, Washington State Trial Lawyers Association.
CON: Karen Weaver, Washington Defense Trial Lawyers; Jean Leonard, Washington Insurers,
State Farm Insurance Company.
Signed In, Unable to Testify & Submitted Written Testimony: CON: Cliff Webster, American
Insurance Association.