"Sec. 1   RCW 4.96.020 and 2006 c 82 s 3 are each amended to read as follows:
     (1) The provisions of this section apply to claims for damages against all local governmental entities and their officers, employees, or volunteers, acting in such capacity, except that claims involving injuries from health care are governed solely by the procedures set forth in chapter 7.70 RCW and are exempt from this section.
     (2) The governing body of each local governmental entity shall appoint an agent to receive any claim for damages made under this chapter. The identity of the agent and the address where he or she may be reached during the normal business hours of the local governmental entity are public records and shall be recorded with the auditor of the county in which the entity is located. All claims for damages against a local governmental entity, or against any local governmental entity's officers, employees, or volunteers, acting in such capacity, shall be presented to the agent within the applicable period of limitations within which an action must be commenced. Presentation is accomplished by delivery to the agent or other person designated to accept delivery at the agent's office, by registered mail, or by certified mail, return receipt requested. The failure of a local governmental entity to comply with the requirements of this section precludes that local governmental entity from raising a defense under this chapter.
     (3) ((All claims for damages arising out of tortious conduct must locate and describe the conduct and circumstances which brought about the injury or damage, describe the injury or damage, state the time and place the injury or damage occurred, state the names of all persons involved, if known, and shall contain the amount of damages claimed, together with a statement of the actual residence of the claimant at the time of presenting and filing the claim and for a period of six months immediately prior to the time the claim arose. If the claimant is incapacitated from verifying, presenting, and filing the claim in the time prescribed or if the claimant is a minor, or is a nonresident of the state absent therefrom during the time within which the claim is required to be filed, the claim may be verified, presented, and filed on behalf of the claimant by any relative, attorney, or agent representing the claimant.)) All claims for damages must be presented on the standard tort claim form, maintained by the risk management division of the office of financial management and on its web site, and be adopted by the local government, and must: Describe the conduct and the circumstances that brought about the injury or damage; describe the injury or damage; state the time and place that the injury or damage occurred; state the names of all persons involved, if known; and contain the amount of damages claimed, together with a statement of the actual residence of the claimant at the time of presenting the claim and at the time the claim arose. The claim form must not list the claimant's social security number and must not require information not specified under this section. The claim must be signed: (a) By the party making the claim; (b) by the claimant's parent, guardian, or personal representative; (c) by a person with a written power of attorney; or (d) by an attorney admitted to practice in Washington state on the claimant's behalf. Local governmental entities must make available the standard tort claim form with instructions on how the form is to be presented, as well as the name, address, and business hours of the agent of the local governmental entity. If the claim form provided by the local governmental entity fails to seek the information specified in this section or incorrectly lists the agent with whom the claim is to be filed, the local governmental entity is deemed to have waived any defense related to the failure to provide that specific information or to file with the proper designated agent. The amount of damages stated on the claim form is not admissible at trial.
     (4) No action shall be commenced against any local governmental entity, or against any local governmental entity's officers, employees, or volunteers, acting in such capacity, for damages arising out of tortious conduct until sixty calendar days have elapsed after the claim has first been presented to ((and filed with)) the governing body thereof. The applicable period of limitations within which an action must be commenced shall be tolled during the sixty((-)) calendar day period. An action commenced within five business days after the sixty calendar day period has elapsed will be deemed timely.
     (5) With respect to the content of claims under this section and all procedural requirements in this section, this section must be liberally construed so that substantial compliance will be deemed satisfactory.

Sec. 2   RCW 4.92.100 and 2006 c 82 s 1 are each amended to read as follows:
     (1) All claims against the state, or against the state's officers, employees, or volunteers, acting in such capacity, for damages arising out of tortious conduct, except for claims involving injuries from health care, which are governed solely by the procedures set forth in chapter 7.70 RCW and are exempt from this section, shall be presented to ((and filed with)) the risk management division. ((All such claims shall be verified and shall accurately describe the conduct and circumstances which brought about the injury or damage, describe the injury or damage, state the time and place the injury or damage occurred, state the names of all persons involved, if known, and shall contain the amount of damages claimed, together with a statement of the actual residence of the claimant at the time of presenting and filing the claim and for a period of six months immediately prior to the time the claim arose. If the claimant is incapacitated from verifying, presenting, and filing the claim or if the claimant is a minor, or is a nonresident of the state, the claim may be verified, presented, and filed on behalf of the claimant by any relative, attorney, or agent representing the claimant.)) Presentation is accomplished by delivery to the risk management division, by registered mail, or by certified mail, return receipt requested. All claims for damages must be presented on the standard tort claim form, maintained by the risk management division and on its web site, and must: Describe the conduct and the circumstances that brought about the injury or damage; describe the injury or damage; state the date, time, and place that the injury or damage occurred; state the names of all persons involved, if known; and contain the amount of damages claimed, together with a statement of the actual residence of the claimant at the time of presenting the claim and at the time the claim arose. The claim form must not list the claimant's social security number and must not require information not specified under this section. The claim must be signed: (a) By the party making the claim; (b) by the claimant's parent, guardian, or personal representative; (c) by a person with a written power of attorney; or (d) by an attorney admitted to practice in Washington state on the claimant's behalf. The amount of damages stated on the claim form is not admissible at trial.
     (2) The state shall make available the standard tort claim form with instructions on how the form is to be presented, as well as the name, address, and business hours of the risk management division.
     (3) With respect to the content of ((such)) claims under this section and all procedural requirements in this section, this section ((shall)) must be liberally construed so that substantial compliance will be deemed satisfactory.

Sec. 3   RCW 4.92.110 and 2006 c 82 s 2 are each amended to read as follows:
     No action subject to the claim presentation requirements of RCW 4.92.100 shall be commenced against the state, or against any state officer, employee, or volunteer, acting in such capacity, for damages arising out of tortious conduct until sixty calendar days have elapsed after the claim is presented to ((and filed with)) the risk management division. The applicable period of limitations within which an action must be commenced shall be tolled during the sixty ((-)) calendar day period. An action commenced within five business days after the sixty calendar day period has elapsed is deemed timely."