BILL REQ. #: H-4982.2
State of Washington | 61st Legislature | 2010 Regular Session |
READ FIRST TIME 02/03/10.
AN ACT Relating to the licensing of appraisal management companies; adding a new chapter to Title 18 RCW; reenacting and amending RCW 18.235.020; prescribing penalties; and providing an effective date.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF WASHINGTON:
NEW SECTION. Sec. 1
NEW SECTION. Sec. 2
NEW SECTION. Sec. 3
(1) "Appraisal" means the act or process of estimating value; an
estimate of value; or of pertaining to appraising and related
functions.
(2) "Appraisal management company" means an entity that performs
appraisal management services, regardless of the use of the term
appraisal management company, mortgage technology provider, lender
processing services, lender services, loan processor, mortgage
services, real estate closing services provider, settlement services
provider, or vendor management company, or any other term.
(3) "Appraisal management services" means to perform any or all of
the following functions on behalf of a lender, financial institution,
mortgage broker, loan originator, or any other person:
(a) Administer an appraiser panel;
(b) Recruit, qualify, verify licensing or certification, and
negotiate fees and service level expectations with persons who are part
of an appraiser panel;
(c) Receive an order for an appraisal from one person, or entity,
and deliver the order for the appraisal to an appraiser that is part of
an appraiser panel for completion;
(d) Track and determine the status of appraisal orders;
(e) Conduct quality control of a completed appraisal prior to the
delivery of the appraisal to the person that ordered the appraisal; and
(f) Provide a completed appraisal performed by an appraiser to one
or more persons that have ordered an appraisal.
(4) "Appraiser" means a person who is licensed or certified under
chapter 18.140 RCW or under similar laws of another state.
(5) "Appraiser fee schedule" means a list of the various appraisal
products requested by an appraisal management company from appraisers
and the fees that the appraisal management company is willing to pay an
appraiser for the performance of the appraisals.
(6) "Appraiser panel" means a network of appraisers who are
independent contractors of an appraisal management company that have:
(a) Independently applied to or responded to an invitation,
request, or solicitation from an appraisal management company to
perform appraisals for persons, or entities, that have ordered
appraisals through the appraisal management company, or to perform
appraisals for the appraisal management company directly, on a periodic
basis, as assigned by the appraisal management company; and
(b) Been selected, and approved, by an appraisal management company
to perform appraisals for a person, or entity, that has ordered an
appraisal through the appraisal management company, or to perform
appraisals for the appraisal management company directly, on a periodic
basis, as assigned by the appraisal management company.
(7) "Controlling person" means:
(a) An owner, officer, or director of a corporation, partnership,
or other business entity seeking to offer appraisal management services
in this state;
(b) An individual employed, appointed, or authorized by an
appraisal management company that has the authority to enter into a
contractual relationship with other persons for the performance of
appraisal management services and has the authority to enter into
agreements with appraisers for the performance of appraisals;
(c) An individual who possesses the power to direct or cause the
direction of the management or policies of an appraisal management
company;
(d) Any person who controls a partnership, company, association, or
corporation through one or more intermediaries, alone or in concert
with others, or a ten percent or greater interest in a partnership,
company, association, or corporation; or
(e) Any person who controls a limited liability company or is the
owner of a sole proprietorship.
(8) "Department" means the department of licensing.
(9) "Director" means the director of the department of licensing.
NEW SECTION. Sec. 4
(1) To adopt rules;
(2)(a) To approve or deny applications for licensure under this
chapter;
(b) To establish appropriate administrative procedures for the
processing of the applications;
(c) To issue licenses to qualified companies under the provisions
of this chapter; and
(d) To maintain a roster of the names and addresses of companies
licensed under this chapter;
(3) To employ professional, clerical, and technical assistance as
may be necessary to properly administer the work of the director;
(4) To establish forms necessary to administer this chapter;
(5) To oversee the performance of any background checks;
(6) To initiate and oversee investigations and any audits;
(7) To establish grounds for disciplinary actions;
(8) To adopt fees under RCW 43.24.086; and
(9) To do all other things necessary to carry out the provisions of
this chapter and minimally meet the requirements of federal and other
guidelines regarding appraisal management companies.
NEW SECTION. Sec. 5
NEW SECTION. Sec. 6
(2) The appropriate fees must accompany all applications for
original licensure and renewal registration.
(3) Each applicant shall file and maintain a surety bond, approved
by the director, executed by the applicant as obligor and by a surety
company authorized to do a surety business in this state as surety,
whose liability as the surety may not exceed in the aggregate the penal
sum of the bond. The penal sum of the bond must be a minimum of
twenty-five thousand dollars and based on the annual volume of
appraisal orders in the state. The bond must run to the state of
Washington as obligee for the use and benefit of the state and of any
person or persons who may have a cause of action against the obligor
under this chapter. The bond must be conditioned that the obligor as
licensee will faithfully conform to and abide by this chapter and all
the rules adopted under this chapter. The bond will pay to the state
and any person or persons having a cause of action against the obligor
all moneys that may become due and owing to the state and those persons
under and by virtue of this chapter.
NEW SECTION. Sec. 7
NEW SECTION. Sec. 8
(2) Each licensed appraisal management company shall place its full
legal name on any engagement document issued, including but not limited
to requests for bids, requests for appraiser availability, fax orders,
e-mail orders, and letters.
(3) An appraisal management company licensed in this state shall
disclose the full legal name provided to it by the department on all
print and electronic advertising, including any electronic advertising
or communication via the internet.
(4) All appraisal management company full legal names are required
to be included on all appraisals ordered by the appraiser management
company.
NEW SECTION. Sec. 9
(2) The license required by subsection (1) of this section must, at
a minimum, include the following information:
(a) Name of the entity seeking licensure;
(b) Business address of the entity seeking licensure;
(c) Phone contact information of the entity seeking licensure;
(d) If the entity is not a corporation that is domiciled in this
state, the name and contact information for the company's agent for
service of process in this state;
(e) The name, address, and contact information for any individual
or any corporation, partnership, or other business entity that owns ten
percent or more of the appraisal management company;
(f) The name, address, and contact information for a controlling
person;
(g) A certification that the entity has a system and process in
place to verify that a person being added to the appraiser panel of the
appraisal management company holds a license or certificate in good
standing under chapter 18.140 RCW;
(h) A certification that the entity has a system in place to review
the work of appraisers that are performing real estate appraisal
services on a periodic basis and to require that the real estate
appraisal services are being conducted in accordance with chapter
18.140 RCW and other applicable state and federal laws;
(i) A certification that the entity maintains a detailed record of
each service request that it receives and the appraiser that performs
the real estate appraisal services under section 14 of this act;
(j) A certification that the entity maintains a complete copy of
the completed appraisal report performed as a part of any request, for
a minimum period of five years, seven years if the property or the
appraisal becomes involved in any litigation, under uniform standards
of professional appraisal practice provisions, and that the appraisals
must be provided to the department upon demand;
(k) An irrevocable uniform consent to service of process, under
section 7 of this act; and
(l) Any other information required by the department.
NEW SECTION. Sec. 10
(a) A person who has had a license or certificate to act as an
appraiser refused, denied, canceled, or revoked in any state; or
(b) An entity that is more than ten percent owned by any person who
has had a license or certificate to act as an appraiser refused,
denied, canceled, or revoked in any state.
(2)(a) Each person that owns more than ten percent of an appraisal
management company must:
(i) Be of good moral character, as determined by the department;
and
(ii) Submit to a background investigation, as determined by the
department.
(b) Each appraisal management company applying for a license in
this state shall certify to the department that it has reviewed each
and every individual or entity that owns more than ten percent of the
appraisal management company and that no entity that owns more than ten
percent of the appraisal management company is more than ten percent
owned by any person that has had a license or certificate to act as an
appraiser refused, denied, canceled, or revoked.
NEW SECTION. Sec. 11
(b) Should the controlling person change, the appraisal management
company must notify the director within fourteen days and provide the
name and contact information of the new controlling person.
(2) The controlling person designated pursuant to subsection (1) of
this section shall:
(a) Have never had a license or certificate to act as an appraiser
surrendered in lieu of disciplinary action, refused, denied, canceled,
or revoked in any state;
(b) Be of good moral character, as determined by the department;
and
(c) Submit to any background investigation, as determined by the
department.
NEW SECTION. Sec. 12
(a) Any person who has ever had a license or certificate to act as
an appraiser in this state, or in any other state, surrendered in lieu
of disciplinary action, refused, denied, canceled, or revoked;
(b) Any person who is under indictment for, or has been convicted
of, an offense that reflects adversely upon the applicant's integrity,
competence or fitness to meet the responsibilities of an approved
mortgagee;
(c) Any person who has been convicted of, or who has pled guilty or
nolo contendre to, a felony related to participation in the real estate
or mortgage loan industry:
(i) During the seven-year period preceding the date of the
application for licensing and registration; or
(ii) At any time preceding the date of application, if the felony
involved an act of fraud, dishonesty, or a breach of trust, or money
laundering;
(d) Any person who is in violation of chapter 19.146 or 30.04 RCW;
or
(e) Any person who is in violation of any other requirement as
established by the director.
(2) An appraisal management company may not:
(a) Enter into any independent contractor arrangement, whether in
verbal, written, or other form, with any person who has ever had a
license or certificate to act as an appraiser in this state, or in any
other state, surrendered in lieu of disciplinary action, refused,
denied, canceled, or revoked; and
(b) Knowingly enter into any contract, agreement, or other business
relationship, whether in verbal, written, or other form, with any
entity that employs, has entered into an independent contractor
arrangement, or has entered into any contract, agreement, or other
business relationship, whether in verbal, written, or any other form,
with any person who has ever had a license or certificate to act as an
appraiser in this state or in any other state surrendered in lieu of
disciplinary action, refused, denied, canceled, or revoked.
(3) Any employee of the appraisal management company, or any
contractor working in any capacity on behalf of the appraisal
management company, that has any involvement in the actual performance
of appraisal services, or review and analysis of completed appraisals
must be a state licensed or state certified appraiser in the state in
which the property is located, and must have geographic and product
competence according to uniform standards of professional appraisal
practice. Employees completing appraisal reviews must have a minimum
of five years' appraisal experience.
NEW SECTION. Sec. 13
(1) A person that exclusively employs persons on an employer and
employee basis for the performance of appraisals, and the employer is
responsible for ensuring that the appraisals are performed according to
chapter 18.140 RCW and other applicable state and federal laws;
(2) A department or unit within a financial institution that is
subject to direct regulation by an agency of the United States
government, or to regulation by an agency of this state, that receives
a request for the performance of an appraisal from one employee of the
financial institution, and another employee of the same financial
institution assigns the request for the appraisal to an appraiser that
is part of an appraiser panel;
(3) An appraiser that enters into an agreement, whether written or
otherwise, with another appraiser for the performance of an appraisal,
and upon completion of the appraisal, the report of the appraiser
performing the appraisal is signed by both the appraiser who completed
the appraisal and the appraiser who requested the completion of the
appraisal.
NEW SECTION. Sec. 14
NEW SECTION. Sec. 15
(a) Notifying the appraiser in writing of the reasons why the
appraiser is being removed from the appraiser panel of the appraisal
management company, including if the appraiser is being removed from
the panel for illegal conduct, violation of uniform standards of
professional appraisal practice, or a violation of state licensing
standards, the nature of the alleged conduct or violation; and
(b) Providing an opportunity for the appraiser to respond to the
notification of the appraisal management company.
(2) An appraiser that is removed from the appraiser panel of an
appraisal management company for alleged illegal conduct or a violation
of state licensing standards, may file a complaint with the department
for a review of the decision of the appraisal management company,
except that in no case may the department make any determination
regarding the nature of the business relationship between the appraiser
and the appraisal management company which is unrelated to the actions
specified in subsection (1) of this section.
(3) If an appraiser files a complaint against an appraisal
management company pursuant to subsection (2) of this section, the
department may investigate the complaint within one hundred eighty
days.
(4) If after opportunity for hearing and review, the department
determines that an appraiser did not commit a violation of law or a
violation of state licensing standards, the department shall order that
an appraiser be restored to the appraiser panel of the appraisal
management company that was the subject of the complaint without
prejudice.
(5) Following the adjudication of a complaint to the department by
an appraiser against an appraisal management company, an appraisal
management company may not refuse to make assignments for real estate
appraisal services to an appraiser, or reduce the number of
assignments, or otherwise penalize the appraiser because of the
adjudicated complaint, if the department has found that the appraisal
management company acted improperly in removing the appraiser from the
appraiser panel.
NEW SECTION. Sec. 16
(a) Failing to meet the minimum qualifications for licensure
established by or pursuant to this chapter;
(b) Paying money other than the fees provided for by this chapter
to any employee of the director to procure licensure under this
chapter;
(c) Failing to pay appraisers no later than thirty days after the
loan closing documents or forty-five days after completion of the
appraisal service, whichever comes first, unless otherwise agreed or
unless the appraiser has been notified in writing that a bona fide
dispute exists regarding the performance or quality of the appraisal
service;
(d) Failing to pay appraisers even if the appraisal management
company is not paid by its client;
(e) Coercing, extorting, colluding, compensating, instructing,
inducing, intimidating, bribing an appraiser, or in any other manner
including:
(i) Withholding or threatening to withhold timely payment for an
appraisal;
(ii) Requiring the appraiser to remit a portion of the appraisal
fee back to the appraisal management company;
(iii) Withholding or threatening to withhold future business for,
or demoting or terminating or threatening to demote or terminate, an
appraiser;
(iv) Expressly or impliedly promising future business, promotions,
or increased compensation for an appraiser;
(v) Conditioning the request for an appraisal or the payment of an
appraisal fee or salary or bonus on the opinion, conclusion, or
valuation to be reached, or on a preliminary estimate or opinion
requested from an appraiser;
(vi) Requesting that an appraiser provide an estimated,
predetermined, or desired valuation in an appraisal report, or provide
estimated values or comparable sales at any time prior to the
appraiser's completion of an appraisal;
(vii) Providing to an appraiser an anticipated, estimated,
encouraged, or desired value for a subject property or a proposed or
target amount to be loaned to the borrower, except that a copy of the
sales contract for purchase transactions must be provided to the
appraiser;
(viii) Providing to an appraiser, or any entity or person related
to the appraiser, stock or other financial or nonfinancial benefits;
(ix) Allowing the removal of an appraiser from an appraiser panel,
without prior written notice to such appraiser and the reasons or basis
for removal, which notice shall include written evidence of the
appraiser's illegal or unprofessional conduct, violation of uniform
standards of professional appraisal practice or state licensing
standards, or other substantive reason for removal;
(x) Obtaining, using, or paying for a second or subsequent
appraisal or ordering an automated valuation model in connection with
a mortgage financing transaction unless there is a reasonable basis to
believe that the initial appraisal was flawed or tainted and such basis
is clearly and appropriately noted in the loan file, or unless such
appraisal or automated valuation model is done pursuant to a bona fide
prefunding or postfunding appraisal review or quality control process;
or
(xi) Any other act or practice that impairs or attempts to impair
an appraiser's independence, objectivity, or impartiality, or that
violates law or regulation including, but not limited to, uniform
standards of professional practice, the truth in lending act, or
Regulation Z;
(f) Altering, modifying, or otherwise changing a completed
appraisal report submitted by an appraiser;
(g) Copying and using the appraiser's signature for any purpose or
in any other report;
(h) Extracting, copying, or using only a portion of the appraisal
report without reference to the entire report;
(i) Prohibiting or attempting to prohibit the inclusion of the
signature on an appraisal report of a state-registered appraisal
trainee if the report is also signed by the supervisory appraiser;
(j) Prohibiting or attempting to prohibit the appraiser from
including or referencing the appraisal fee, the appraisal management
company name or identity, or the client's or lender's name or identity
in the appraisal report;
(k) Knowingly requiring an appraiser to prepare an appraisal
report, engaging an appraiser to perform an appraisal, or accepting an
appraisal from an appraiser who does not have either the geographic
competence or necessary expertise to complete the appraisal;
(l) Knowingly requiring an appraiser to prepare an appraisal report
under such a limited time frame when the appraiser, in the appraiser's
own professional judgment, has informed the appraisal management
company that it does not afford the appraiser the ability to meet all
relevant legal and professional obligations or provide a credible
opinion of value for the property being appraised;
(m) Requiring, or attempting to require, an appraiser to modify an
appraisal report except as permitted under subsection (2)(a) or (b) of
this section;
(n) Prohibiting, or attempting to prohibit, or inhibiting
reasonable legal or other allowable communication between the appraiser
and:
(i) The lender;
(ii) A real estate licensee;
(iii) A property owner; or
(iv) Any other party or person from whom the appraiser, in the
appraiser's own professional judgment, believes information would be
relevant or pertinent in completing the appraisal;
(o) Knowingly requiring or attempting to require the appraiser to
do anything that violates chapter 18.140 RCW or other applicable state
and federal laws or with any allowable assignment conditions or
certifications required by the client;
(p) Prohibiting or refusing to allow, or attempting to prohibit or
refuse to allow, the transfer of an appraisal from one lender to
another lender if the lenders are allowed to transfer an appraisal
under applicable federal law; or
(q) Violating this chapter.
(2) Nothing in subsection (1) of this section may be construed as
prohibiting the appraisal management company from requesting that an
appraiser:
(a) Provide additional information about the basis for a valuation;
or
(b) Correct objective factual errors in an appraisal report.
NEW SECTION. Sec. 17
NEW SECTION. Sec. 18
NEW SECTION. Sec. 19
NEW SECTION. Sec. 20
NEW SECTION. Sec. 21
NEW SECTION. Sec. 22
NEW SECTION. Sec. 23 The department of licensing shall, within
existing resources, convene a stakeholder group to determine how fees
charged by appraisal management companies and appraisers should be
charged and disclosed.
Sec. 24 RCW 18.235.020 and 2009 c 412 s 22, 2009 c 370 s 20, and
2009 c 102 s 5 are each reenacted and amended to read as follows:
(1) This chapter applies only to the director and the boards and
commissions having jurisdiction in relation to the businesses and
professions licensed under the chapters specified in this section.
This chapter does not apply to any business or profession not licensed
under the chapters specified in this section.
(2)(a) The director has authority under this chapter in relation to
the following businesses and professions:
(i) Auctioneers under chapter 18.11 RCW;
(ii) Bail bond agents and bail bond recovery agents under chapter
18.185 RCW;
(iii) Camping resorts' operators and salespersons under chapter
19.105 RCW;
(iv) Commercial telephone solicitors under chapter 19.158 RCW;
(v) Cosmetologists, barbers, manicurists, and estheticians under
chapter 18.16 RCW;
(vi) Court reporters under chapter 18.145 RCW;
(vii) Driver training schools and instructors under chapter 46.82
RCW;
(viii) Employment agencies under chapter 19.31 RCW;
(ix) For hire vehicle operators under chapter 46.72 RCW;
(x) Limousines under chapter 46.72A RCW;
(xi) Notaries public under chapter 42.44 RCW;
(xii) Private investigators under chapter 18.165 RCW;
(xiii) Professional boxing, martial arts, and wrestling under
chapter 67.08 RCW;
(xiv) Real estate appraisers under chapter 18.140 RCW;
(xv) Real estate brokers and salespersons under chapters 18.85 and
18.86 RCW;
(xvi) Security guards under chapter 18.170 RCW;
(xvii) Sellers of travel under chapter 19.138 RCW;
(xviii) Timeshares and timeshare salespersons under chapter 64.36
RCW;
(xix) Whitewater river outfitters under chapter 79A.60 RCW; ((and))
(xx) Home inspectors under chapter 18.280 RCW; ((and))
(xxi) Body artists, body piercers, and tattoo artists, and body
art, body piercing, and tattooing shops and businesses, under chapter
18.300 RCW; and
(xxii) Appraisal management companies under chapter 18.-- RCW (the
new chapter created in section 26 of this act).
(b) The boards and commissions having authority under this chapter
are as follows:
(i) The state board of registration for architects established in
chapter 18.08 RCW;
(ii) The Washington state collection agency board established in
chapter 19.16 RCW;
(iii) The state board of registration for professional engineers
and land surveyors established in chapter 18.43 RCW governing licenses
issued under chapters 18.43 and 18.210 RCW;
(iv) The funeral and cemetery board established in chapter 18.39
RCW governing licenses issued under chapters 18.39 and 68.05 RCW;
(v) The state board of licensure for landscape architects
established in chapter 18.96 RCW; and
(vi) The state geologist licensing board established in chapter
18.220 RCW.
(3) In addition to the authority to discipline license holders, the
disciplinary authority may grant or deny licenses based on the
conditions and criteria established in this chapter and the chapters
specified in subsection (2) of this section. This chapter also governs
any investigation, hearing, or proceeding relating to denial of
licensure or issuance of a license conditioned on the applicant's
compliance with an order entered under RCW 18.235.110 by the
disciplinary authority.
NEW SECTION. Sec. 25
NEW SECTION. Sec. 26 Sections 1 through 23 and 25 of this act
constitute a new chapter in Title
NEW SECTION. Sec. 27 This act takes effect July 1, 2012.