BILL REQ. #:  H-0529.1 

Read first time 02/01/11.   Referred to Committee on State Government & Tribal Affairs.

     AN ACT Relating to independent assessments of agency quality management programs; and amending RCW 43.17.390.

BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF WASHINGTON:

Sec. 1   RCW 43.17.390 and 2009 c 564 s 931 are each amended to read as follows:
     (1) Starting in 2012, and at least once every three years thereafter, each agency shall apply to the Washington state quality award, or similar organization, for an independent assessment of its quality management, accountability, and performance system. The assessment shall evaluate the effectiveness of all elements of its management, accountability, and performance system, including: Leadership, strategic planning, customer focus, analysis and information, employee performance management, and process improvement. The purpose of the assessment is to recognize best practice and identify improvement opportunities.
     (2) Each agency shall provide the governor's office with an electronic copy of its independent assessment application and any feedback provided by the independent assessor.