PDFWAC 388-71-0515

What are the responsibilities of an individual provider when providing services to a client?

An individual provider must:
(1) Take direction from the client, who is the IP's employer, or when appropriate, from the client's legal representative;
(2) Understand the client's plan of care that has been signed by the client or legal representative, which may be translated or interpreted, as necessary, and as requested by the client;
(3) Provide the services as outlined on the client's plan of care, as described in WAC 388-106-0010, according to the client's direction, supervision, and prioritization of tasks within the number of hours authorized;
(4) Accommodate the client's individual preferences and unique needs in providing care;
(5) Contact the client, client's representative and case manager when there are changes that affect the personal care and other tasks listed on the plan of care;
(6) Observe and consult with the client or client's representative, regarding change(s) in health, take appropriate action, and respond to emergencies;
(7) Notify the case manager immediately when the client enters a hospital, or moves to another setting;
(8) Notify the case manager immediately in the event of the client's death;
(9) Notify the department or AAA immediately when unable to staff/serve the client;
(10) Notify the department/AAA when the individual provider will no longer provide services. The individual provider must:
(a) Give at least two weeks' notice, and
(b) Notify the client or the client's representative in writing: and
(c) Notify the client's case manager.
(11) Complete and keep accurate time sheets of authorized/paid hours that are accessible to the social worker/case manager; under WAC 388-106-0130, the department does not pay for shared benefit(s) or informal support provided to the client by anyone, including the IP; and
(12) Comply with all applicable laws, regulations, and the individual provider contract.
[Statutory Authority: RCW 74.08.090, 74.09.520. WSR 13-02-023, § 388-71-0515, filed 12/20/12, effective 1/20/13. Statutory Authority: RCW 74.08.090, 74.09.520, 2009 c 571, and Washington state 2009-11 budget, section 206(17). WSR 10-06-112, § 388-71-0515, filed 3/3/10, effective 4/3/10. Statutory Authority: RCW 74.08.090, 74.09.520. WSR 05-11-082, § 388-71-0515, filed 5/17/05, effective 6/17/05. Statutory Authority: RCW 74.08.090, 74.09.520, and 74.39A.090. WSR 02-21-098, § 388-71-0515, filed 10/21/02, effective 11/21/02. Statutory Authority: RCW 74.08.090, 74.09.520, 43.20A.050, 43.43.842, 74.39A.090, 43.20A.710, 74.39.050, 43.43.830, 74.39.095. WSR 01-11-019, § 388-71-0515, filed 5/4/01, effective 6/4/01. Statutory Authority: RCW 74.08.090, 74.09.520, 43.20A.050, 43.43.842, 74.39A.090, 43.20A.710, 74.39.050, 43.43.830. WSR 00-03-043, § 388-71-0515, filed 1/13/00, effective 2/13/00.]