(1)(a) Notwithstanding other provisions of this chapter, a licensee shall limit disclosure of any information, including health information, about an individual who is the subject of the information if the individual clearly states in writing that disclosure to specified individuals of all or part of that information could jeopardize the safety of the individual. Disclosure of information under this subsection shall be limited consistent with the individual's request, such as a request for the licensee to not release any information to a spouse to prevent domestic violence.
(b) Whenever the licensee is a health carrier, as defined in WAC
284-43-0160, and the request relates to a protected individual, as defined in RCW
48.43.005, the health carrier must follow RCW
48.43.505.
(2)(a) Notwithstanding any insurance law requiring the disclosure of information, a licensee shall not disclose nonpublic personal health information concerning health services related to reproductive health, sexually transmitted diseases, chemical dependency and mental health, including mailing appointment notices, calling the home to confirm appointments, or mailing a bill or explanation of benefits to a policyholder or certificate holder, if the individual who is the subject of the information makes a written request. In addition, a licensee shall not require an adult individual to obtain the policyholder's or other covered person's authorization to receive health care services or to submit a claim.
(b) Whenever the licensee is also a health carrier, as defined in WAC
284-43-0610, and the request relates to a protected individual, as defined in RCW
48.43.005, the health carrier must follow RCW
48.43.505.
(3)(a) A licensee shall recognize the right of any minor who may obtain health care without the consent of a parent or legal guardian pursuant to state or federal law, to exclusively exercise rights granted under this section regarding health information; and
(b) Shall not disclose any nonpublic personal health information related to any health care service to which the minor has lawfully consented, including mailing appointment notices, calling the home to confirm appointments, or mailing a bill or explanation of benefits to a policyholder or other covered person, without the express authorization of the minor. In addition, a licensee shall not require the minor to obtain the policyholder's or other covered person's authorization to receive health care services or to submit a claim as to health care which the minor may obtain without parental consent under state or federal law; and
(c) Whenever the licensee is also a health carrier, as defined in WAC
284-43-0610, the health carrier must follow RCW
48.43.505.
(4) When requesting nondisclosure, the individual shall include in the request:
(a) Their name and address;
(b) Description of the type of information that should not be disclosed;
(c) In the case of reproductive health information, the type of services subject to nondisclosure;
(d) The identity or description of the types of persons from whom information should be withheld;
(e) Information as to how payment will be made for any benefit cost sharing;
(f) A phone number or email address where the individual may be reached if additional information or clarification is necessary to satisfy the request.
(5) Where the licensee is required to follow RCW
48.43.505, the nondisclosure request shall be made using the form in RCW
48.43.505(4).
[Statutory Authority: RCW
48.02.060,
48.43.505, and
48.43.5051. WSR 20-24-120, § 284-04-510, filed 12/2/20, effective 1/2/21. Statutory Authority: RCW
48.43.505 and Gramm-Leach-Bliley Act, Public Law 102-106, sec. 501(b), sec. 505 (b)(2). WSR 01-03-034 (Matter No. R 2000-08), § 284-04-510, filed 1/9/01, effective 2/9/01.]