Upon receipt of a timely request for a hearing, the person designated by the chair shall have the records and files of the program available for review and shall hold an informal hearing concerning whether the individual in fact owes any outstanding debts to the program. The hearing must be conducted within ten working days of the request for a hearing. After the informal hearing, a decision shall be rendered by the chair's designee indicating whether in fact the program is correct in withholding services for the outstanding debt. If the outstanding debt is owed by the individual involved, no further services shall be provided. Notification of this decision shall be sent to the individual within five working days after the hearing. This hearing shall constitute a brief adjudicative proceeding established by the Administrative Procedure Act at RCW 34.05.482 through 34.05.494.