The relay service provider and ODHH must ensure that customer service is available during regular work days (Monday through Friday excluding state holidays) to:
(1) Address client complaints or inquiries; and
(2) Respond to FCC staff members when requested.
[Statutory Authority: RCW
43.20A.725,
43.20A.720, 2001 c 210. WSR 03-05-100, § 388-818-0370, filed 2/19/03, effective 3/22/03.]