(1) You may ask DVR staff to assist you in requesting an exception to a rule. They will help you to write and submit a request.

(2) When you make a request for an exception to a rule in this chapter, you must submit it to the DVR director or designee in writing. The request must include:

(a) A description of the exception you are requesting;

(b) The reason you are asking for the exception; and

(c) The duration of the exception, if applicable.

(3) An exception requesting a medical service that DVR does not otherwise provide may only be made when the service is on a limited basis or for a short duration that you specify in the request.