(1) Carriers must include the commission-issued permit number, name or trade name as recorded at the commission, physical address and telephone number in any advertising for household goods moving services. Advertising includes, but is not limited to:
(a) Advertisements in telephone books, newspapers, correspondence, cards, or any other written document.
(b) Signs, posters or similar displays.
(c) Websites or other online advertising.
(2) Advertisements may not be misleading, false or deceptive.
(3) Radio or television advertising need not contain the carrier's permit number if the carrier provides its permit number, physical address, and telephone number to the person selling the advertisement and it is recorded in the advertising contract.
(4) Carriers may advertise services provided as an agent of, or connecting carrier to, another household goods carrier if they include the name and permit number of the other household goods carrier in their advertising.
(5) No person may falsify a permit number or use a false or inaccurate permit number in connection with any advertisement, solicitation or any form of identification as an authorized household goods carrier.
(6) Carriers may not advertise services or rates and charges that conflict with those in the tariff.
[Statutory Authority: RCW
80.01.040,
80.04.160,
34.05.353, and 2009 c 94. WSR 09-24-104 (Docket TV-091038, General Order R-556), § 480-15-610, filed 12/2/09, effective 1/2/10. Statutory Authority: RCW
80.01.040,
80.04.160,
81.04.250,
81.28.040,
81.80.120,
81.80.130 and
81.80.290. WSR 08-02-049 (Docket TV-070466, General Order R-547), § 480-15-610, filed 12/27/07, effective 1/27/08. Statutory Authority: RCW
81.04.160 and
80.01.040. WSR 99-01-077 (Order R-454, Docket No. TV-971477), § 480-15-610, filed 12/15/98, effective 1/15/99.]