INTERPRETIVE OR POLICY STATEMENT
POL 110.552 - Wednesday and Saturday Daily Keno, Daily Game,
Quinto, Lucky for Life, and Lotto Drawings (Revision)
Clarified that: Broadcast times are approximate; if the LDO
or LSO has not arrived by 4:10, the on-duty official contacts the
back-up official; verification of Daily Keno usually takes place
before the live drawings (unless LDO determines otherwise); when
a drawing official is not performing tasks specific to own
duties, he/she is aware of what the other officials are doing;
when the LDO identifies a set of tests has rejected before
completing all tests, the original set of tests is completed
before performing the additional tests. The camera operator and
announcer have until 5:45 (not 5:35) before the LDO will attempt
to notify a back-up.
Added that for fouls in pre- and post-tests where a ball
fails to reach or remain at the top and the ball is identifiable,
the LSO, with close observation of the LDO and external auditor,
removes the identified ball from the mixing chamber. The LSO
replaces the ball before the next test draw.
The LDO and external auditor must walk up to each machine to
write down, or verify they have correctly written down, the balls
drawn - after the live drawing only.
The headquarters drawing official (HDO) is now required to
read all game numbers entered (even electronically-transferred
Daily Keno numbers) during the computer verification process to
the LDO; the LDO and external auditor confirm they are correct.
All conversations between the LDO and HDO are held over the
speaker phone and verified by the external auditor.
Other minor housekeeping changes.
Signed 8/28/00.
POL 110.555 - Monday, Tuesday, Thursday, Friday and Sunday Daily
Keno, Daily Game, and Lucky for Life Drawings (Revision)
Added that Lucky for Life will be performed every day,
beginning October 8. Incorporated other changes, as listed above
for POL 110.552, except that drawing official back-ups are not
called until 5:35.
Signed 8/24/00.
POL 130.004 - Security Systems (Revision)
Long-term interns and temporary employees may now be issued
security tools if the employee's manager and the security chief
determine the tool is needed for the employee to effectively
perform his/her duties and the length of employment justifies
issuing the tool(s).
Spelled out acceptable and unacceptable ways for employees
to safeguard their security tools.
Signed 8/23/00.
POL 130.014 - Conducting Background Investigations on
Vendors/Contractors (New)
Documents that the lottery conducts background
investigations on contractors that provide sensitive goods or
services to the lottery. The following individuals are subject
to a background investigation: Corporate officers, owners,
partners or limited liability company members, key employees, and
employees who will perform work at a lottery facility. The
policy defines "sensitive goods or services" and "key employees,"
specifies how the background information is submitted, how the
scope of the investigation is determined, sets out "qualifying
background criteria," and specifies which vendors/contractors
will receive a vendor/contractor identification badge.
Signed 8/11/00.
POL 230.007 - Instant Ticket Partial Pack Returns (Revision)
Changes specify that district sales representatives (DSRs)
keep tickets in a secure location until the return is verified
with the regional designee. Upon return to the office, ensures
that the DSR and a regional designee verify all tickets returned
agree with the form documenting the return, then they seal the
envelope with tape and sign the tape. The regional sales
managers handle any discrepancies found, including any necessary
notification to lottery security. Regions retain partial packs
until they have not had any questions regarding them for ninety
days, then seal the box, sign the taped seal, and send to the
central warehouse.
Signed 8/17/00.
POL 240.008 - On-Line Retailer Change of Ownership (Revision)
When determining a new owner will not receive a lottery
license, rather than pinning a machine and leaving it until the
appeal period has expired, the terminal is removed as soon as the
on-line vendor can schedule removal. If the retailer wins an
appeal, the lottery pays to reinstall the phone line.
Clarified that chain account mergers, acquisitions and
changes of ownership are not pinned if the licensing process is
not complete at the time of ownership change.
Signed 8/29/00.
POL 320.001 - Closing/Auditing Scratch Games/Destroying Tickets
The marketing product manager no longer determines game
closing dates - instead recommends closing dates to the director.
The lottery now strives to have at least twenty scratch games
available to players at all times, and to have nonshelf games
available to players for twenty-five weeks. The policy lists
reasons for deviating from this norm.
If the administrative services manager believes obsolete
inventory is a burden to manage, the marketing product manager
may approve destroying a game's inventory before the official
closing dates.
Lottery security staff no longer witness destruction of
ticket stock - the destruction agent sends certification of
destruction. Security does spot checks.
Signed 8/10/00.
POL 320.060 - Build a Stadium Second Chance Drawing (for Consumers) (New)
This new policy establishes guidelines for selecting and
awarding prizes to consumers who submit $6 worth of valid
nonwinning scratch tickets for game 313 ($2 - Build a Football
Stadium from Scratch).
Signed 8/22/00.
POL 320.061 - Build a Stadium Retailer Promotion (New)
This new policy establishes guidelines for awarding prizes
to retailers for purchasing (activating) packs of instant game
number 313 ($2 - Build a Football Stadium from Scratch) from
September 5 through October 6, 2000.
Signed 8/22/00.
POL 320.062 - "Mystery Shopper" Program (Build a Stadium) (New)
This policy establishes the process for rewarding retail
clerks for displaying point of sale materials relating to the
build a stadium promotion (for consumers).
Signed 8/24/00.
POL 440.003 - Copyrighted Software
Added information regarding shareware and freeware - lottery
information services (IS) must authorize and perform the
installation. IS ensures the shareware/freeware is registered to
the lottery, does not interfere with other official business
software, and does not contain a security "window" that allows
access to lottery systems. IS will also inventory all software
in writing. Users must sign the written inventory signifying
agreement with the inventory, knowledge of this policy, and
agreement not to add to or subtract from the software inventory.
Signed 8/1/00.
POL 440.012 - Remote Access to the Local Area Network (LAN)
All remote users must justify the need for the access and
get director, deputy director or designee approval. IS must
determine that equipment is available (home computers cannot be
used). Users no longer record each use. Deleted instructions on
how to use the remote access - training on access is provided by
IS customer support.
Signed 7/16/00.
POL 440.013 - Accessing TRAC, LAN and PRO:SYS
All systems are now approved at the same level - by a
manager. Added the information services monitors/prompts LAN
password changes every ninety days.
Signed 9/1/00.
POL 440.017 - Web Site Privacy Notice
This new policy ensures that visitors to the lottery's
Internet web site can link to the lottery's privacy notice before
entering any personally identifiable information. The link
informs the user of the type of information we collect, how we
use it, etc.
Signed 7/25/00.
To receive a copy of any of these policies, contact Becky
Zopolis, Washington State Lottery, P.O. Box 43000, Olympia, WA
98504-3000, phone (360) 664-4816, fax (360) 664-4817.
November 2, 2000
Becky Zopolis