WSR 00-23-018

INTERPRETIVE OR POLICY STATEMENT

WASHINGTON STATE LOTTERY


[ Filed November 3, 2000, 4:35 p.m. ]

     The Washington State Lottery has recently adopted or revised the following policies:


POL 110.552 - Wednesday and Saturday Daily Keno, Daily Game, Quinto, Lucky for Life, and Lotto Drawings (Revision)


     Clarified that: Broadcast times are approximate; if the LDO or LSO has not arrived by 4:10, the on-duty official contacts the back-up official; verification of Daily Keno usually takes place before the live drawings (unless LDO determines otherwise); when a drawing official is not performing tasks specific to own duties, he/she is aware of what the other officials are doing; when the LDO identifies a set of tests has rejected before completing all tests, the original set of tests is completed before performing the additional tests. The camera operator and announcer have until 5:45 (not 5:35) before the LDO will attempt to notify a back-up.


     Added that for fouls in pre- and post-tests where a ball fails to reach or remain at the top and the ball is identifiable, the LSO, with close observation of the LDO and external auditor, removes the identified ball from the mixing chamber. The LSO replaces the ball before the next test draw.


     The LDO and external auditor must walk up to each machine to write down, or verify they have correctly written down, the balls drawn - after the live drawing only.


     The headquarters drawing official (HDO) is now required to read all game numbers entered (even electronically-transferred Daily Keno numbers) during the computer verification process to the LDO; the LDO and external auditor confirm they are correct.


     All conversations between the LDO and HDO are held over the speaker phone and verified by the external auditor.


     Other minor housekeeping changes.


     Signed 8/28/00.


POL 110.555 - Monday, Tuesday, Thursday, Friday and Sunday Daily Keno, Daily Game, and Lucky for Life Drawings (Revision)


     Added that Lucky for Life will be performed every day, beginning October 8. Incorporated other changes, as listed above for POL 110.552, except that drawing official back-ups are not called until 5:35.


     Signed 8/24/00.


POL 130.004 - Security Systems (Revision)


     Long-term interns and temporary employees may now be issued security tools if the employee's manager and the security chief determine the tool is needed for the employee to effectively perform his/her duties and the length of employment justifies issuing the tool(s).


     Spelled out acceptable and unacceptable ways for employees to safeguard their security tools.


     Signed 8/23/00.


POL 130.014 - Conducting Background Investigations on Vendors/Contractors (New)


     Documents that the lottery conducts background investigations on contractors that provide sensitive goods or services to the lottery. The following individuals are subject to a background investigation: Corporate officers, owners, partners or limited liability company members, key employees, and employees who will perform work at a lottery facility. The policy defines "sensitive goods or services" and "key employees," specifies how the background information is submitted, how the scope of the investigation is determined, sets out "qualifying background criteria," and specifies which vendors/contractors will receive a vendor/contractor identification badge.


     Signed 8/11/00.


POL 230.007 - Instant Ticket Partial Pack Returns (Revision)


     Changes specify that district sales representatives (DSRs) keep tickets in a secure location until the return is verified with the regional designee. Upon return to the office, ensures that the DSR and a regional designee verify all tickets returned agree with the form documenting the return, then they seal the envelope with tape and sign the tape. The regional sales managers handle any discrepancies found, including any necessary notification to lottery security. Regions retain partial packs until they have not had any questions regarding them for ninety days, then seal the box, sign the taped seal, and send to the central warehouse.


     Signed 8/17/00.


POL 240.008 - On-Line Retailer Change of Ownership (Revision)


     When determining a new owner will not receive a lottery license, rather than pinning a machine and leaving it until the appeal period has expired, the terminal is removed as soon as the on-line vendor can schedule removal. If the retailer wins an appeal, the lottery pays to reinstall the phone line.


     Clarified that chain account mergers, acquisitions and changes of ownership are not pinned if the licensing process is not complete at the time of ownership change.


     Signed 8/29/00.


POL 320.001 - Closing/Auditing Scratch Games/Destroying Tickets


     The marketing product manager no longer determines game closing dates - instead recommends closing dates to the director. The lottery now strives to have at least twenty scratch games available to players at all times, and to have nonshelf games available to players for twenty-five weeks. The policy lists reasons for deviating from this norm.


     If the administrative services manager believes obsolete inventory is a burden to manage, the marketing product manager may approve destroying a game's inventory before the official closing dates.


     Lottery security staff no longer witness destruction of ticket stock - the destruction agent sends certification of destruction. Security does spot checks.


     Signed 8/10/00.

POL 320.060 - Build a Stadium Second Chance Drawing (for Consumers) (New)


     This new policy establishes guidelines for selecting and awarding prizes to consumers who submit $6 worth of valid nonwinning scratch tickets for game 313 ($2 - Build a Football Stadium from Scratch).

    
     Signed 8/22/00.


POL 320.061 - Build a Stadium Retailer Promotion (New)


     This new policy establishes guidelines for awarding prizes to retailers for purchasing (activating) packs of instant game number 313 ($2 - Build a Football Stadium from Scratch) from September 5 through October 6, 2000.


     Signed 8/22/00.

POL 320.062 - "Mystery Shopper" Program (Build a Stadium) (New)


     This policy establishes the process for rewarding retail clerks for displaying point of sale materials relating to the build a stadium promotion (for consumers).


     Signed 8/24/00.

POL 440.003 - Copyrighted Software


     Added information regarding shareware and freeware - lottery information services (IS) must authorize and perform the installation. IS ensures the shareware/freeware is registered to the lottery, does not interfere with other official business software, and does not contain a security "window" that allows access to lottery systems. IS will also inventory all software in writing. Users must sign the written inventory signifying agreement with the inventory, knowledge of this policy, and agreement not to add to or subtract from the software inventory.


     Signed 8/1/00.


POL 440.012 - Remote Access to the Local Area Network (LAN)


     All remote users must justify the need for the access and get director, deputy director or designee approval. IS must determine that equipment is available (home computers cannot be used). Users no longer record each use. Deleted instructions on how to use the remote access - training on access is provided by IS customer support.


     Signed 7/16/00.


POL 440.013 - Accessing TRAC, LAN and PRO:SYS


     All systems are now approved at the same level - by a manager. Added the information services monitors/prompts LAN password changes every ninety days.


     Signed 9/1/00.


POL 440.017 - Web Site Privacy Notice


     This new policy ensures that visitors to the lottery's Internet web site can link to the lottery's privacy notice before entering any personally identifiable information. The link informs the user of the type of information we collect, how we use it, etc.


     Signed 7/25/00.


     To receive a copy of any of these policies, contact Becky Zopolis, Washington State Lottery, P.O. Box 43000, Olympia, WA 98504-3000, phone (360) 664-4816, fax (360) 664-4817.

November 2, 2000

Becky Zopolis

© Washington State Code Reviser's Office