WSR 02-12-053

PERMANENT RULES

MILITARY DEPARTMENT


[ Filed May 29, 2002, 3:58 p.m. ]

Date of Adoption: May 29, 2002.

Purpose: RCW 38.52.540 establishes the enhanced 9-1-1 account in the state treasury and specifies that moneys in the account shall be used only to help implement and operate enhanced 9-1-1 statewide. The purpose of chapter 118-65 WAC is to specify by rule the purposes for which moneys may be expended from the enhanced 9-1-1 account.

Citation of Existing Rules Affected by this Order: Amending chapter 118-65 WAC.

Statutory Authority for Adoption: RCW 38.52.540.

Adopted under notice filed as WSR 02-09-072 on April 16, 2002.

Number of Sections Adopted in Order to Comply with Federal Statute: New 0, Amended 0, Repealed 0; Federal Rules or Standards: New 0, Amended 0, Repealed 0; or Recently Enacted State Statutes: New 0, Amended 0, Repealed 0.

Number of Sections Adopted at Request of a Nongovernmental Entity: New 0, Amended 0, Repealed 0.

Number of Sections Adopted on the Agency's Own Initiative: New 0, Amended 0, Repealed 0.

Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, Amended 0, Repealed 0.

Number of Sections Adopted Using Negotiated Rule Making: New 0, Amended 0, Repealed 0; Pilot Rule Making: New 0, Amended 0, Repealed 0; or Other Alternative Rule Making: New 0, Amended 0, Repealed 0.
Effective Date of Rule: Thirty-one days after filing.

May 29, 2002

Robert G. Oenning

State Enhanced 911 Coordinator

OTS-5255.3


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-020   Purpose.   RCW 38.52.540 ((establishes the)) authorizes the establishment of an enhanced ((9-1-1)) 911 account in the state treasury and specifies that ((moneys in the account)) the funds shall be used only to ((help implement and operate enhanced 9-1-1 statewide)) support the statewide coordination and management of the enhanced 911 system. The state enhanced 911 coordinator, with the advice and assistance of the enhanced 911 advisory committee, is authorized to enter into statewide agreements to improve the efficiency of enhanced 911 services for all counties and to specify by rule the operational purposes for which funds, if available, may be expended from the enhanced 911 account. The purpose of ((this chapter)) these rules is to ((specify by rule)) define the ((purposes for which moneys may be expended)) criteria and eligibility of counties to receive assistance from the state enhanced ((9-1-1)) 911 account.

[Recodified as 118-65-020 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-020, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-030   Definitions.   (1) "((9-1-1)) 911 voice network" ((means all switches)) switching systems and circuits which provide the connection between the caller's ((central)) switching office and the public safety answering point (PSAP).

(2) "Address" ((means an)) the identification of a unique physical location by street name, number, and postal community((. If applicable it also includes)), latitude, longitude and, when available, altitude. When applicable, the address may contain the identification of separately-occupied subunits, such as apartment or suite numbers, and where appropriate, other information such as building name or floor number which defines a unique physical location.

(3) "Advisory committee" ((means the E9-1-1)) the 911 advisory committee as established by RCW 38.52.530.

(4) "Automatic location identification/data management system" (ALI/DMS) (((data management system)" means)) a system of manual procedures and computer programs used to create, store, and update the data required for ((ALI ())automatic location identification(())) in support of enhanced ((9-1-1)) 911.

(5) "Alternate routing" ((means)) a method ((by which 9-1-1 calls are routed)) of routing 911 calls to a designated alternate PSAP location ((if)) when all ((E9-1-1)) 911 lines ((to a PSAP)) are busy at the primary PSAP location.

(6) "Automatic location identification (ALI)" ((means)) a feature of the enhanced 911 system by which the name and address associated with the calling party's telephone number (identified by ANI feature) is forwarded to the PSAP for display.

(7) "Automatic number identification (ANI)" ((means)) a feature of the enhanced 911 system that allows for the automatic display of the ((seven-digit)) telephone number used to place a ((9-1-1)) 911 call.

(8) "((Central)) Switching office" ((means a telephone company)) a telecommunications provider facility that houses the switching and trunking equipment serving telephones in a defined area.

(9) "((Central)) Switching office enabling" ((means)) the technology that allows the public network telephone ((switch(s))) switching office to recognize and accept the digits ((9-1-1)) 911.

(10) "Department" ((means)) the military department ((of community development)).

(11) "Route diversity" ((means)) a method of assuring continuity of service by using multiple transmission routes to deliver a particular service between two points on a network.

(12) "Master street address guide (MSAG)" ((means)) a data base of street names and address ranges within their associated postal communities defining emergency service zones for ((9-1-1)) 911 purposes.

(13) (("Network performance level monitoring" means steps taken by a telephone company to determine that the network is operating properly.)) "Language line service" interpreter services of languages for enhanced 9-1-1 calls.

(14) "Night service" ((means)) a feature that ((automatically)) forwards all 9-1-1 calls routed to a designated PSAP to an alternate directory number ((assigned)) preassigned for that PSAP. The alternate directory number may be associated with ((a secondary)) another PSAP or ((another)) other alternate destination.

(15) "Public safety answering point (PSAP)" ((means an)) the public safety answering location for 9-1-1 calls originating in a given area. PSAPs are designated as primary or secondary, which refers to the order in which calls are directed for answering.

(16) "Reverse ALI search ((capability))" ((means)) the ability to electronically query the ALI data base to ((electronically)) obtain ((the ALI data)) an address associated with a known telephone number ((for purposes of handling an emergency)).

(17) "Selective routing" ((means)) a feature that permits a 9-1-1 call to be routed to a predesignated ((public safety answering point ())PSAP(())) based upon the ((identified telephone number of the calling party and an)) address and/or location associated with ((that)) the originating telephone number.

(18) (("TDD (telecommunications device for the deaf)" means)) "TTY" a telecommunications device that permits typed telephone conversations with or between deaf, hard of hearing, or speech impaired people with a machine at their location.

(19) (("Telephone system management information system (TSMIS)" means the equipment that records call volume and usage data that is helpful to a PSAP in their staffing and coverage decisions.

(20))) "Traffic studies" ((means)) 9-1-1 call studies performed by a ((telephone company or others that measure the volume of calls made over the 9-1-1 network)) telecommunications provider.

(20) "911 management information system" equipment that collects, stores and collates 9-1-1 call data into reports and statistics.

(21) "Uninterruptible power supply (UPS)" ((means)) a system designed to provide power, without delay or transients, during a period when the normal power supply is incapable of performing acceptably. ((UPS must allow operation for at least thirty minutes after loss of commercial power.))

(22) "Emergency service number (ESN)" a number representing an emergency service zone, used to facilitate the selective routing and selective transfer of 9-1-1 calls to the appropriate PSAP.

(23) "Emergency service zone (ESZ)" a geographical area with a combination of designated police, fire, and emergency medical service providers.

(24) "Regional PSAP" a single facility answering 9-1-1 calls for multiple counties (two or more) on a twenty-four hours a day, seven days a week basis and operated under a single management and fiscal structure.

(25) "B.01/P.01 grade of service" a level of service where the probability that one call out of one hundred (one percent) will be blocked during the average busy hour.

(26) "Location" has the same definition as "address" in this section.

(27) "ANI/ALI display equipment" the equipment at the PSAP call answering position necessary for the display of automatic number identification and/or automatic location identification.

(28) "Telecommunications provider" a telecommunications company or radio communication service company as defined in RCW 80.04.010, and commercial mobile radio service providers as defined in 47 CFR, section 20.3.

(29) "Multicounty region" two or more counties served by a regional PSAP.

(30) "Electronic mail" a means of delivering text, data, graphics and other electronic media via a private computer network or the internet.

(31) "Call detail recorder" equipment used to store, record and/or print ANI/ALI information for 9-1-1 calls.

(32) "Instant call check" equipment which records 9-1-1 call conversations for immediate playback on demand.

(33) "Logging recorder" a device that is capable of time stamping, recording and replaying 9-1-1 call conversations.

(34) "Mapping display" equipment capable of displaying 9-1-1 call locations on a map.

(35) "Computer aided dispatch (CAD)" equipment capable of receiving and disseminating detailed information related to emergency services call taking and dispatching.

[Recodified as 118-65-030 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-030, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-040   Eligible jurisdictions.   ((The counties of the state of Washington shall be eligible to receive funds from the enhanced 9-1-1 account.)) The county shall provide funding for the enhanced 911 communication system in the county or district in an amount equal to the amount the maximum tax under RCW 82.14B.030(1) would generate in the county or district or the amount necessary to provide full funding of the system in the county or district, whichever is less. The counties of the state of Washington shall be eligible to receive funds from the enhanced 911 account. Funds shall not be distributed to any county that has not imposed the maximum county enhanced 911 taxes allowed under RCW 82.14B.030 (1) and (2).

[Recodified as 118-65-040 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-040, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-050   Fundable items.   Enhanced ((9-1-1)) 911 systems are ((made up of four main)) comprised of multiple components((: Network, data base, customer premise equipment (CPE), and operational items. Both)). The implementation, operation, and maintenance costs of these components will be eligible for funding. The following ((subcomponents within each of these major)) components will be eligible for funding from the enhanced ((9-1-1)) 911 account in accordance with priorities established in WAC 118-65-070.

(1) ((NETWORK:)) Statewide dialing items:

(a) ((Central)) Switching office enabling;

(b) Automatic number identification (ANI) ((provisioning));

(c) Selective routing (((hardware, software, data base)));

(d) ((9-1-1)) 911 voice network (B.01/P.01 service level required);

(e) Automatic location identification (ALI) data link;

(f) ((Noncompatible central office switch upgrades;

(g) Diversity;

(h) Network performance level monitoring;

(i) Traffic studies;

(j) Alternate routing or night service.

(2) DATA BASE:

(a) County or regional provided:

(i) Addressing (house number, street, postal community) exclusive of house numbering and street signs;

(ii) MSAG development and maintenance.

(b) Telephone company provided:

(i) ALI data base:

MSAG development and maintenance;

Subscriber record purification.

(ii) ALI DMS equipment (for the storage and retrieval of ALI) may be provided by several vendors but the equipment must conform to the interfacing telephone companies standards.

(3) CUSTOMER PREMISE EQUIPMENT:

(a) ANI/ALI display equipment for both primary and secondary PSAPs;

(b) Telephone system if existing is incompatible with enhanced 9-1-1;

(c) ALI controller;

(d) ANI controller;

(e) ALI/DMS equipment (must conform to interfacing telephone company's standards);

(f) Call detail interface and printer;

(g) Telephone system management information system;

(h) Radio communications equipment (if necessary as part of a regional or consolidated E9-1-1 system);

(i) Uninterruptible power supply (UPS) for telephone system and 9-1-1 equipment;

(j) Auxiliary generator to support 9-1-1 emergency telephone service for backup;

(k) TDD if existing is incompatible with enhanced 9-1-1;

(l) Recording equipment if existing is incompatible with enhanced 9-1-1;

(m) Reverse ALI search capability.

(4) OPERATIONAL ITEMS:

(a) Funding necessary to develop the detailed E9-1-1 implementation and budget plan required by the state E9-1-1 office;

(b) Call receiver training.

(5) ADDITIONAL ITEMS:

Additional equipment and local requirements will be considered for funding if they are an element in a regional or consolidated E9-1-1 system, including increased PSAP staffing needs directly attributable and documentable as being required for E9-1-1 implementation.)) Traffic studies;

(g) MSAG coordination and maintenance;

(h) ALI/DMS service;

(i) ANI/ALI controllers and necessary interfaces to send data to other PSAP equipment;

(j) ANI/ALI display equipment for primary and secondary PSAPs;

(k) Telephone system compatible with enhanced 911, only the portion used to answer 9-1-1 calls;

(l) TTY required for compliance with the American Disabilities Act (ADA);

(m) Reverse ALI search capability.

(2) Basic service items:

(a) Call detail recorder and/or printer;

(b) Instant call checks (one per 9-1-1 call answering position);

(c) Uninterruptible power supply (UPS) for PSAP enhanced 911 equipment;

(d) 911 management information system;

(e) Mapping display for call answering positions that are ANI/ALI equipped;

(f) Headsets for 911 call takers;

(g) 911 call receiver salaries and benefits;

(h) County enhanced 911 coordinator duties;

(i) Language line charges;

(j) Call receiver training;

(k) Enhanced 911 document retention and destruction;

(l) 911 mapping administration;

(m) 911 coordinator electronic mail;

(n) Route diversity;

(o) Alternate routing and/or night service;

(3) Capital:

(a) Auxiliary generator to support 911 emergency telephone service for backup;

(b) Logging recorder for 9-1-1 calls;

(c) Computer aided dispatch (CAD) system hardware and software.

[Recodified as 118-65-050 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-050, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-060   Local plan requirements.   Prior to the allocation of funds ((to a local jurisdiction, other than the allocation of funds to develop local implementation plans and budgets, the local jurisdiction must develop an approved implementation plan and budget. The plans shall detail how each jurisdiction(s) will implement enhanced 9-1-1 in the most efficient and effective manner and shall include a proposed implementation schedule and estimate of required state and local resources. Such)), the requesting entity must submit plans and budget information justifying its request for state funds. Applications and documents shall be submitted on forms developed by the ((department and shall be subject to review and approval by the)) state enhanced 9-1-1 coordinator ((with the advice of the advisory committee)).

[Recodified as 118-65-060 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-060, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-070   Funding priorities.   Within available revenues, funds (subject to RCW 38.52.510) will be allocated in the manner best calculated, at the discretion of the state enhanced ((9-1-1)) 911 coordinator, with the advice and assistance of the state enhanced ((9-1-1)) 911 advisory committee, to facilitate the statewide ((implementation and)) operation of enhanced ((9-1-1)) 911. This discretion shall be guided by the following prioritized factors:

(((1) The nature of existing and planned services in the local jurisdiction. Funds will generally be allocated first to those counties without 9-1-1, then to those counties which have some 9-1-1 capability, and then to counties which have fully enhanced 9-1-1;

(2) Priority will be given to those counties proposing to develop consolidated or regional enhanced 9-1-1 systems;

(3) The difference between locally generated revenue and revenue needed to fund services in accordance with the approved local plan and budget;

(4) Funding required in a particular time period for planning purposes;

(5) The differential impacts on local jurisdictions due to the costs and services of enhanced 9-1-1 as provided in tariffs approved by the Washington utilities and transportation commission; and

(6) Such additional factors directly related to implementation and operation of enhanced 9-1-1 statewide as may be identified within the local jurisdiction's application for funding and are otherwise consistent with these rules.)) (1) To assure that 911 dialing is operational statewide;

(2) Funds will be used to assist counties as necessary to assure that they can achieve a basic service level for 911 operations;

(3) Funds will be used to assist counties as practicable to acquire items of a capital nature appropriate to increasing 911 effectiveness.

[Recodified as 118-65-070 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-070, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-081   Application procedures.   The ((department)) state E911 office shall develop an application format including an annual schedule of eligible items and funding levels ((and)). Applications shall be made in accordance with this format. The ((department)) state E911 office shall further establish a schedule of annual application dates. ((Funding awards will be made by the department with the advice and assistance of the advisory committee.))

[Recodified as 118-65-081 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-081, filed 5/11/93, effective 6/11/93.]


AMENDATORY SECTION(Amending WSR 98-01-064, filed 12/11/97, effective 1/1/98)

WAC 118-65-090   Other rules.   Through other state agencies, including the Washington utilities and transportation commission, rules have and will be adopted which will ((direct)) impact the statewide ((implementation and)) operation of enhanced 9-1-1. By this reference, this rule is intended to be consistent with and complementary to these other rules.

[Recodified as 118-65-090 by 98-01-064, filed 12/11/97, effective 1/1/98. Statutory Authority: RCW 38.52.540. 93-11-039 (Order 93-04), 365-300-090, filed 5/11/93, effective 6/11/93.]

Washington State Code Reviser's Office