| Washington State House of Representatives Office of Program Research |
BILL ANALYSIS |
| State Government & Tribal Affairs Committee | |
HB 1197
This analysis was prepared by non-partisan legislative staff for the use of legislative members in
their deliberations. This analysis is not a part of the legislation nor does it constitute a
statement of legislative intent.
Brief Description: Regarding the Washington state quality award.
Sponsors: Representatives Miloscia, Ormsby, Hunt, McDermott, Armstrong, P. Sullivan and Haigh.
Brief Summary of Bill |
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Hearing Date: 1/30/07
Staff: Colleen Kerr (786-7168).
Background:
In 2005 the Legislature enacted requirements that all state agencies must develop and implement
a quality management, accountability, and performance system to improve public service. A
quality management accountability and performance system is defined as a nationally
recognized, integrated, interdisciplinary system of measures, tools, and reports used to improve
the performance of a work unit or organization.
Regular assessment is an integral component of these management systems. Such assesment
identifies best practices and opportunities for improvement. Starting no later than 2008, and at
least once every three years thereafter, each agency must apply to the Washington State Quality
Award, or similar organization, for an independent assessment of its quality management,
accountability, and performance system. The assessment must consider the effectiveness of all
elements of the management system, evaluating leadership, strategic planning, customer focus,
analysis, and information.
The Washington State Quality Award offers three options for evaluation:
Both the application for the quarterly assessment and the annual award are referred to as award
applications. Applicants for both the quarterly assessment and the annual award must commit
two examiners to the Washington State Quality Award the year prior to application, the year of
application, or the year after application.
The annual Washington State Quality Award has a 50 page application that receives a phased
review, using the Washington State Quality Award full criteria for performance excellence. The
review process includes a possible site visit. Upon completion of the review process, applicants
receive a Certificate of Commitment, an Achievement Award, a Leadership Award, or an
Excellence Award. The annual award is accompanied by an overall score.
The quarterly assessment, or "Lite Award", is accepted by the Washington State Quality Award
on a quarterly basis. This is a 15-page application that does not receive an actual award or
overall score. The feedback is in the form of a 5-10 page report completed by the examiners
with scores for each of the seven categories assessed
Summary of Bill:
Requires all state agencies to apply for the annual Washington State Quality Award every three
years beginning in 2010.
Appropriation: None.
Fiscal Note: Available.
Effective Date: The bill takes effect 90 days after adjournment of session in which bill is passed.