H-1031.1
HOUSE BILL 1578
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State of Washington | 64th Legislature | 2015 Regular Session |
By Representatives Kirby and Vick
Read first time 01/23/15. Referred to Committee on Business & Financial Services.
AN ACT Relating to authorizing insurers to offer customer satisfaction benefits; and adding a new section to chapter
48.18 RCW.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF WASHINGTON:
NEW SECTION. Sec. 1. A new section is added to chapter 48.18 RCW to read as follows:
An insurer may include contractual benefits based on customer satisfaction as part of an insurance policy. The insurer must file the policy or endorsement for approval as required by RCW
48.18.100. The contractual benefits may include sums of money provided or credited to a policyholder if the policyholder is dissatisfied with the service provided by their insurer. A sum that is provided to or credited to a policyholder as part of an approved contractual benefit based on customer satisfaction is not "premium" for the purposes of RCW
48.18.170.
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