CERTIFICATION OF ENROLLMENT
SUBSTITUTE SENATE BILL 5278
Chapter 186, Laws of 2019
66TH LEGISLATURE
2019 REGULAR SESSION
STOLEN PAYMENT CARDS--REPORTING
EFFECTIVE DATE: July 28, 2019
Passed by the Senate March 5, 2019
  Yeas 47  Nays 0
KAREN KEISER

President of the Senate
Passed by the House April 16, 2019
  Yeas 96  Nays 0
FRANK CHOPP

Speaker of the House of Representatives
CERTIFICATE
I, Brad Hendrickson, Secretary of the Senate of the State of Washington, do hereby certify that the attached is SUBSTITUTE SENATE BILL 5278 as passed by Senate and the House of Representatives on the dates hereon set forth.
BRAD HENDRICKSON

Secretary
Secretary
Approved April 29, 2019 3:05 PM
FILED
April 30, 2019
JAY INSLEE

Governor of the State of Washington
Secretary of State
State of Washington

SUBSTITUTE SENATE BILL 5278

Passed Legislature - 2019 Regular Session
State of Washington
66th Legislature
2019 Regular Session
BySenate Financial Institutions, Economic Development & Trade (originally sponsored by Senators Mullet and Wilson, L.)
READ FIRST TIME 01/25/19.
AN ACT Relating to reporting suspected fraud and theft of payment cards; and adding a new chapter to Title 19 RCW.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF WASHINGTON:
NEW SECTION.  Sec. 1. (1) Any financial institution which issues payment cards shall list a phone number on its web site for cardholders and merchants to report suspected incidents in which payment cards are used for fraud or payment cards have been stolen.
(2) Any financial institution which issues payment cards shall have employees or contractors available during business hours to receive phone calls for the purpose of providing assistance to cardholders or merchants regarding suspected incidents in which payment cards are used for fraud or payment cards have been stolen. The use of an automated electronic or interactive voice response system may not substitute for the assistance of a live person for these types of suspected incidents.
(3) As used in this section, "payment cards" has the meaning defined in RCW 9A.56.280.
NEW SECTION.  Sec. 2. Section 1 of this act constitutes a new chapter in Title 19 RCW.
Passed by the Senate March 5, 2019.
Passed by the House April 16, 2019.
Approved by the Governor April 29, 2019.
Filed in Office of Secretary of State April 30, 2019.
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