Many health insurance carriers contract with a pharmacy benefit manager (PBM) to manage health plan pharmacy benefits, including network development with pharmacies, processing claims, maintaining a formulary, negotiating with manufacturers for rebates, and managing mail order services.
A community retail pharmacy is a licensed pharmacy that is open to the public, dispenses prescription drugs, and offers face-to-face consultation. A nonresident pharmacy is a licensed pharmacy located outside this state that ships, mails, or delivers prescription drugs into this state.
A health benefit plan or PBM must accept any retail community pharmacy that requests to be a part of its pharmacy network if the retail community pharmacy accepts the terms, conditions, formularies, and requirements relating to dispensing fees, payments, reimbursement amounts, and any other pharmacy services of that network.
A health benefit plan or PBM must allow an enrollee or dependent, at the enrollee's or dependent's option, to fill any covered prescription that may be obtained by mail at any retail community pharmacy of the enrollee's or dependent's choice within the pharmacy benefit manager's retail pharmacy network.
A health benefit plan or PBM may not:
By March 31st each year, a health benefit plan or PBM must file a report with the insurance commissioner stating that the plan or PBM is in compliance with this act. The insurance commissioner may assess a fine of up to $10,000 for each violation of this act and order corrective action. A health benefit plan or PBM may appeal any decision made by the insurance commissioner.
Failure of a health benefit plan or PBM to comply with an agreed upon contractual retail pharmacy network agreement affects the public interest and is an unfair or deceptive act or practice in violation of the Consumer Protection Act.