Child welfare services refer to services, including voluntary and in-home services, out-of-home care, case management, and adoption services, which strengthen, supplement, or substitute for, parental care and supervision for the purpose of preventing or remedying problems which may result in family conflict, neglect, or abuse, and providing adequate care for children away from their homes in foster homes, day care, or other child care agencies or facilities. An investigation into whether child abuse or neglect occurred, referred to as child protective services, is not considered a child welfare service.
Caregivers caring for a child receiving child welfare services could include parents, relatives, or other suitable persons, foster parents, and group homes.
The Department of Children, Youth, and Families (DCYF) is to establish a caregiver communication specialist position within DCYF for the purpose of improving communication between DCYF and caregivers. The caregiver communication specialist is responsible for:
By October 1, 2025, DCYF is to submit a report to the Legislature and the Governor describing:
PRO: Social workers have large caseloads and many people are working on cases at the same time, so having a centralized location for sharing important information would help everyone involved know what is going on and help streamline the system. Creating this system is just scratching the surface and hopefully sparks problem solving and streamlines procedures going forward.