A transportation network company (TNC) is a business entity that uses a digital network platform to connect passengers with its drivers for providing prearranged rides.  Drivers use personal vehicles when operating for TNCs and must carry certain insurance. 

Drivers must be paid minimum rates per dispatched trip, passenger platform minute, and mile.  Transportation network companies must provide per trip receipts and weekly notices to drivers in a downloadable format, such as a comma-separated values (CSV) file or PDF file, via smartphone application or online web portal.  Per trip receipts must become available within 24 hours and remain available for two years.  Per trip receipts and notices must include specific data, including:

• the total amount of passenger platform time;
• the total mileage driven during passenger platform time;
• rate or rates of pay, including but not limited to the rate per minute, rate per mile, percentage of passenger fare, and any applicable price multiplier or variable pricing policy in effect for the trip;
• tip compensation;
• gross payment;
• net payment after deductions, fees, tolls, surcharges, lease fees, or other charges; and
• itemized deductions or fees, including any toll, surcharge, commission, lease fees, and other charges.

Drivers must comply with certain operational standards, including zero-tolerance drug and alcohol policies, driving record standards, insurance requirements, and vehicle age requirements.  Any motor vehicle used by a TNC driver must not be more than 15 years old.

Per Trip Receipts and Data.  The requirement to provide data on applicable price multipliers or variable pricing policies is removed; instead, per trip receipts must contain information on any trip-based financial incentives, promotions, or bonuses paid to the driver that resulted directly from the specific trip, rather than any aggregated trip activity.  For notices sent on a weekly basis, the weekly summary must include financial incentives, promotions, or bonuses paid to the driver related to any of the driver's activity on the platform.
 
Within three days of receiving a request from a driver, the TNC must make available a record of all the driver's per trip receipts from the previous 24 months in a single aggregated, searchable, downloadable CSV file or searchable PDF file.  The record must contain a table with rows for each unique trip and columns for each itemized element contained in each trip receipt.

Product Classes.  A TNC must make information available to its drivers on which vehicles, described by make, model, and year, are eligible for each product class offered on its platform.  A product class refers to special ride options offered to passengers for additional fees that are based on the type of vehicle, such as make and model, or based on the type of vehicle combined with specified features or ride preferences.  If a TNC plans to modify vehicle age or model type requirements for an existing product class, the TNC must provide all current drivers with written notice at least 120 calendar days before the change is implemented.

For any vehicle that lost eligibility on the basis of vehicle year or model type for a particular product class in the 12 months prior to September 1, 2025, the TNC must reinstate the vehicle to the product class for at least 12 months following that date.  This requirement does not apply to vehicles that lost eligibility for a reason other than vehicle year or model type.