A transportation network company (TNC) is an entity that operates in this state, and uses a digital network to connect passengers with TNC drivers to provide prearranged rides. Drivers use personal vehicles when operating for TNCs.
In 2022, the Legislature enacted certain rights and protections for TNC drivers, including minimum compensation, paid sick time, workers' compensation, and antiretaliation protection for drivers. The state also enacted certain operational standards, including zero-tolerance drug and alcohol policies, driving record standards, insurance requirements, and vehicle age requirements. Any motor vehicle used by a TNC driver must not be more than 15 years old, as determined by the model year of the vehicle.
A TNC must pay certain minimum compensation to a driver for all dispatched trips at a per passenger platform minute and a per passenger platform mile; or a minimum per dispatched trip. A TNC must pay all tips to drivers, which may not count towards the driver's minimum compensation.
Within 24 hours of completion of each dispatched trip, a TNC must transmit an electronic receipt to the driver that contains the following information for each unique trip, or portion of a unique trip:
A TNC must make driver per trip receipts available in a downloadable format via smartphone application or online web portal for a period of two years from the date the TNC provided the receipt to the driver.
On a weekly basis, a TNC must provide written notice to the driver that contains the following information for trips, or a portion of a trip, that is covered by this section and which occurred in the prior week:
For dispatched trips notices and weekly notices, the electronic receipt or notice must provide any applicable financial incentives or bonuses paid to the driver, rather than the price multiplier or variable pricing policy in effect for the trip.
Beginning on January 1, 2026, a TNC must make available to a driver, in an accessible system, a record of all the driver's per trip receipts in a single aggregated, searchable, downloadable, comma-separated values file or searchable PDF file, containing a table with rows for each unique trip and columns for each itemized element contained in each trip receipt. Beginning on January 1, 2026 until June 30, 2026, the file must contain the driver's per trip receipts from the previous 18 months. Beginning July 1, 2026, the file must contain the driver's per trip receipts from the previous 24 months.
A TNC must inform drivers which vehicles, described by make, model, and year, are eligible for each product class offered on the TNC platform at the time the driver onboards the vehicle to the platform. For any vehicle that lost eligibility for a particular product class in the 12 months prior to September 1, 2025, the TNC must reinstate the vehicle to the product class for at least 12 months after September 1, 2025.
Product class means special ride options, offered to passengers for additional fees, that are based on the type of vehicle, such as make and model, or based on the type of vehicle combined with specified features or ride preferences.