Support Need Level

Typical Support Need Characteristics from the DDD Assessment

Expected Level of Support*

Weekly or less

Support Level 1

Client requires supervision, training, or physical assistance in areas that typically occur weekly or less often, such as shopping, paying bills, or medical appointments. Client is generally independent in support areas that typically occur daily or every couple of days.

Clients assessed to need this level receive support on a weekly basis or less frequently.

Multiple times per week

Support Level 2

Client is able to maintain health and safety for a full day or more at a time AND needs supervision, training, or physical assistance with tasks that typically occur every few days, such as light housekeeping, menu planning, or guidance and support with relationships. Client is generally independent in support areas that must occur daily.

Clients assessed to need this level receive support multiple times per week.

Intermittent daily -Low

Support Level 3A

Client is able to maintain health and safety for short periods of time (i.e., hours, but not days) OR needs supervision, training, or physical assistance with activities that typically occur daily, such as bathing, dressing, or taking medications.

Clients assessed to need this level receive daily support.

Intermittent daily -Moderate

Support Level 3B

Client requires supervision, training, or physical assistance with multiple tasks that typically occur daily OR requires frequent checks for health and safety or due to disruptions in routines.

Clients assessed to need this level receive daily support and may receive checks during nighttime hours as needed.

Close proximity

Support Level 4

Client requires support with a large number of activities that typically occur daily OR is able to maintain health and safety for very short periods of time (i.e., less than 2 hours, if at all) AND requires occasional health and safety checks or support during overnight hours.

Clients assessed to need this level receive supports in close proximity 24 hours per day. Support hours may be shared with neighboring households.

Continuous day and continuous night

Support Level 5

Client is generally unable to maintain health and safety OR requires support with a large number of activities that occur daily or almost every day AND requires nighttime staff typically within the household.

Clients assessed to need this level receive support 24 hours per day.

Community Protection

Support Level 6

Client is enrolled in the community protection program.

Clients assessed to need this level of support will receive 24 hour per day supervision per community protection program policy.

*Emergency access to residential staff is available to all clients, 24-hours per day, regardless of the residential service level of support the assessment indicates.