WSR 25-16-075
PROPOSED RULES
DEPARTMENT OF HEALTH
[Filed August 1, 2025, 2:56 p.m.]
Original Notice.
Preproposal statement of inquiry was filed as WSR 24-13-112.
Title of Rule and Other Identifying Information: Licensing and certification standards for 23-hour crisis relief centers (CRC) serving minors in Washington state. The department of health (department) is proposing amendments to WAC 246-341-0903 to implement E2SSB 5853 (chapter 367, Laws of 2024), codified in RCW
71.24.916, extending the CRC model to provide behavioral health crisis relief services to minors.
Hearing Location(s): On September 16, 2025, at 1:00 p.m., via Zoom. Register in advance for this webinar at https://us02web.zoom.us/webinar/register/WN_rnCq4F38ST6IBhsM5eA45g. After registering, you will receive a confirmation email containing information about joining the webinar.
Date of Intended Adoption: September 18, 2025.
Submit Written Comments to: Dan Overton, P.O. Box 47843, Olympia, WA 98504-7843, email dan.overton@doh.wa.gov,https://fortress.wa.gov/doh/policyreview/, beginning the date and time of this filing, by September 16, 2025, 11:59 p.m.
Assistance for Persons with Disabilities: Contact Dan Overton, phone 564-201-0579, TTY 711, email dan.overton@doh.wa.gov, by September 2, 2025.
Purpose of the Proposal and Its Anticipated Effects, Including Any Changes in Existing Rules: In 2023, the legislature passed 2SSB 5120 (chapter 433, Laws of 2023), establishing 23-hour CRCs, a new type of behavioral health service model providing mental health and substance use crisis response. In definition, CRCs were limited to serving adults. In 2024, the legislature passed E2SSB 5853 extending the CRC model to provide behavioral health crisis relief services to minors.
The department is proposing amendments to WAC 246-341-0903 to create licensure and certification standards for 23-hour CRCs who intend to provide behavioral health crisis relief services to minors eight years of age and older. The proposed amendments will align with the statutory changes made in E2SSB 5853. In addition to the statutory requirements, the proposed amendments include training standards for staff who treat minors; standards for consent to treat minors; policies on admission, treatment, discharge of minors; a memorandum of understanding with the department of children, youth, and families (DCYF) regarding collaboration to serve minors and their families; and protocols for allowing a minor to stay beyond 23 hours and 59 minutes. Finally, the proposed amendments update terminology in the context of healthcare and add the following definitions of terms used in this section: Abuse or neglect; admission, admitting, and admit; adolescent; dependent child; minor; and parent.
Reasons Supporting Proposal: In 2024, the legislature passed E2SSB 5853, extending the CRC model to provide behavioral health relief services to minors age eight and older. Section 2 of E2SSB 5853 directs the department to amend the licensure and certification rules for 23-hour CRCs that intend to provide crisis relief services to minors. The department has worked in consultation with the health care authority (HCA) and DCYF, and conducted workshops seeking input from interested parties in order to develop licensing and certification standards that meet the intent of E2SSB 5853. The proposed amendments will align with the statutory changes and protect the minors who are seeking crisis relief services.
Statutory Authority for Adoption: RCW
71.24.037 and E2SSB 5853 (chapter 367, Laws of 2024), codified in RCW
71.24.916.
Rule is not necessitated by federal law, federal or state court decision.
Name of Proponent: Department of health, governmental.
Name of Agency Personnel Responsible for Drafting, Implementation, and Enforcement: Dan Overton, 111 Israel Road S.E., Tumwater, WA 98501, 564-201-0579.
A school district fiscal impact statement is not required under RCW
28A.305.135.
A cost-benefit analysis is required under RCW
34.05.328. A preliminary cost-benefit analysis may be obtained by contacting Dan Overton, P.O. Box 47843, Olympia, WA 98504-7843, phone 564-201-0579, TTY 711, email
dan.overton@doh.wa.gov.This rule proposal, or portions of the proposal, is exempt from requirements of the Regulatory Fairness Act because the proposal:
Is exempt under RCW
19.85.025(3) as the rules are adopting or incorporating by reference without material change federal statutes or regulations, Washington state statutes, rules of other Washington state agencies, shoreline master programs other than those programs governing shorelines of statewide significance, or, as referenced by Washington state law, national consensus codes that generally establish industry standards, if the material adopted or incorporated regulates the same subject matter and conduct as the adopting or incorporating rule; rules only correct typographical errors, make address or name changes, or clarify language of a rule without changing its effect; and rule content is explicitly and specifically dictated by statute.
Explanation of exemptions: Portions of the proposed amendments are exempt because they incorporate the amended statute. Portions of the proposed amendments also clarify the language in statute. Explanations of exemptions are identified below.
Scope of exemption for rule proposal:
Is partially exempt:
Explanation of partial exemptions: [See below].
The proposed rule does not impose more-than-minor costs on businesses. Following is a summary of the agency's analysis showing how costs were calculated.
A brief description of the proposed rule, including the current situation/rule, followed by the history of the issue and why the proposed rule is needed. A description of the probable compliance requirements and the kinds of professional services that a small business is likely to need in order to comply with the proposed rule: The department is proposing certification requirements for 23-hour CRCs that provide behavioral health crisis relief services to minors. The proposed requirements amend existing certification standards that currently regulate 23-hour CRCs serving adults.
In 2023, the legislature passed 2SSB 5120 (chapter 433, Laws of 2023), establishing 23-hour CRCs in Washington state. At that time, by definition, CRCs were only meant to provide behavioral health crisis relief services to adults.
In 2024, the legislature passed E2SSB 5853 (chapter 367, Laws of 2024), amending the definition of "23-hour crisis relief center" in RCW
71.24.025 by removing the reference to adults and adding requirements in RCW
71.24.916 for CRCs that offer behavioral health crisis relief services to minors ages eight and older. CRCs are not required to treat minors, but if they do, they must comply with the additional certification standards.
Section 2(2) of E2SSB 5853 directs the department, in consultation with HCA and DCYF to establish in rule specific licensure and certification standards for CRCs that provide behavioral health crisis relief services to minors.
The proposed amendments include training standards for staff who treat minors; standards for consent to treat minors; policies on admission, treatment, and discharge of minors; and protocols for allowing a minor to stay beyond 23 hours and 59 minutes. The proposed amendments also add definitions of terms used in this section and update terms that are used in the context of healthcare.
By establishing these standards, the department is adding compliance requirements in rule for businesses that wish to provide CRC services to minors, including small businesses. However, with CRCs, it is mostly the statute (RCW
71.24.916) that will be dictating the professional services that a small business is likely to need, with the department either clarifying the statutory requirements in the proposed rules or building on these requirements for the sake of patient and staff safety. Throughout the rule-making process, the department has striven to balance the need for safety with permissiveness, which will give businesses the flexibility to determine a business model that will work best for their needs.
Identification and summary of which businesses are required to comply with the proposed rule using the North American Industry Classification System (NAICS):
Small Business Economic Impact Statement (SBEIS) Table 1.
Summary of BusinessesRequired to Comply with the Proposed Rule
NAICS Code (4, 5, or 6 Digit) | NAICS Business Description | Number of Businesses in Washington State | Minor Cost Threshold |
621420 | Outpatient Mental Health and Substance Abuse Centers | 393 | $4,376.75 |
Analysis of probable costs of businesses in the industry to comply with the proposed rule; includes the cost of equipment, supplies, labor, professional services, and administrative costs. The analysis considers if compliance with the proposed rule will cause businesses in the industry to lose sales or revenue:WAC 246-341-0903 23-hour crisis relief center services—Certification standards.
Portions of the rule language not requiring economic analysis: There are portions of the rule language in WAC 246-341-0903 that have been determined exempt from economic analysis based on the exemptions provided in RCW
34.05.310(4). The following SBEIS Table 2 identifies these portions of rule language.
SBEIS Table 2. Summary of Portions of WAC 246-341-0903
Not Requiring Economic Analysis
Description of Proposed Rule Language | Rationale for Exemption Determination |
For uniformity, and to reflect instances when a person presents to a CRC but is not admitted, the terms "patient," "client," and "individual" were changed to "person." | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
To update preferred labels in a healthcare context that reflect instances when a person presents to a CRC and is admitted, the terms "patient," "client," and "individual" were changed to "admission" or "admitted person." | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
For clarification and uniformity, the term "crisis services" was updated to "23-hour crisis relief center services." | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Citations have been updated throughout the rule due to the addition of new subsections. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsections (1)(a) and (b) Adds the intent of the rule that CRC services under this certification include both adult crisis relief and minor crisis relief. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsections (2)(c)(ii)(A)-(C) The current rule only addresses the circumstances for when an adult may stay at the CRC for up to 36 hours. The proposed language includes the circumstances in which a minor can stay up to 36 hours. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(e). The proposed language is explicitly and specifically dictated by statute. |
Subsection (2)(g) Identifies the department's publication number assigned to the Guidelines on Transport to Behavioral Health Service Facilities and corrects a typographical error. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (2)(h) Clarifies that CRCs can only admit minors who are either able to consent to their own care or are accompanied by a parent who is able to consent to the minor's treatment. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (2)(i) Clarifies that the no-refusal policy applies to law enforcement drop offs. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (2)(j) Clarifies the acronym "RTF" to mean residential treatment facilities. Removes the acronym for behavioral health agency since the acronym is not used in the remainder of the rule. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (2)(m) Removes the acronym for behavioral health agency since the acronym is not used in the remainder of the rule. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (2)(n)(i) Changes "be with" to "include" to clarify that tribal behavioral health systems will be included as part of ongoing treatment for those identifying as American Indian/Alaska Native. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (2)(n)(ii) Changes "be with" to "include" to clarify that the Veterans Administration Medical Center or the Washington state department of veterans affairs, or both, will be included as part of ongoing treatment for those identifying as veterans. Adds Washington state department of veterans affairs as an entity with whom a relationships can be established and maintained by licensees for the purpose of coordinating ongoing care for veterans. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (3)(a) For uniformity, the language "walk-ins and drop offs" is updated to "persons who present for admission." Clarifies that a person who is presenting a minor for admission must be included as part of the orientation. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (3)(b)(iv) Clarifies that dementia screening only needs to be completed on persons over the age of 30. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (3)(c)(ii) Clarifies that the CRC must provide resources for ongoing care if a person declines admission. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (4)(b) Clarifies that assessments for admission to a CRC must be age appropriate. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (5)(a) Updates the language to match the statutory requirements that CRC admission eligibility includes persons eight years of age and older. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(e). The proposed language is explicitly and specifically dictated by statute. |
Subsection (5)(a)(i) States that a person must not require a secure facility as described in WAC 246-341-1131(2)(b) to be eligible for admissions. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(c). The proposed language incorporates Washington state regulations without material change. |
Subsection (5)(a)(ii) Clarifies that admission eligibility includes a consent to treat from either the individual or a person that can legally provide consent to treat. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (5)(a)(iv) Makes grammatical updates and corrections for readability. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (5)(c) For uniformity, the term "patient" was removed, but not substituted by another word as it did not affect the intent of the language. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsections (6)(a)(ii)-(iv) Corrects the formatting by separating the list of agencies that require construction review approval with commas. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (6)(a)(vi) For uniformity, the term "nonpatient" has been changed to "noncare." | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (7)(a) Adds the word "copies" for readability. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (7)(b)(vi) Requires the facility to be designed in such a way that no contact occurs between minors and adults. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(e). The proposed language is explicitly and specifically dictated by statute. |
Subsection (8)(b)(i)(E) Clarifies that as part of the construction review process, the facility only needs to submit construction documents on "restraint and seclusion" if it is part of their program. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (10) Adds the intent of the subsection that there are additional requirements for CRCs who provide behavioral health crisis relief services to minors. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (10)(a) Requires CRCs to adopt and implement policies defining how differing age groups will be appropriately separated. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(e). The proposed language is explicitly and specifically dictated by statute. |
Subsection (10)(c) Requires CRCs to inform all employees, consultants, and contractors of mandatory reporting requirements in WAC 246-341-0605. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(c). The proposed language incorporates Washington state regulations without material change. |
Subsections (10)(c)(i)-(iii) Clarifies what information must be included in mandatory reporting documentation. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (10)(d) Requires CRCs to develop and implement policies for temporary detention in compliance with RCW 71.34.445. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(c). The proposed language incorporates Washington state regulations without material change. |
Subsection (10)(e) Requires CRCs who serve minors to adopt and implement a memorandum of understanding with DCYF for the purpose of collaboration to serve children, youth, and families. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (11)(a) Adds the intent of the subsection that there are additional requirements for CRCs to admit minors ages eight through 12 years old. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (11)(a)(i) States that the CRC must obtain legal consent to treat in accordance with RCW 7.70.065. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(c). The proposed language incorporates Washington state regulations without material change. |
Subsection (11)(a)(ii) Clarifies that the CRCs must have the ability to either be in contact with the person who consented to treatment or obtain legal consent to and arrange for an alternative discharge plan. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (11)(b) Adds the intent of the subsection that there are additional requirements for CRCs to admit adolescents ages 13 through 17 years old. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (11)(b)(i) States that the CRC must obtain legal consent to treat in accordance with RCW 71.34.530. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(c). The proposed language incorporates Washington state regulations without material change. |
Subsections (11)(b)(ii)(A)-(C) Clarifies that behavioral health crisis relief services can be offered to an adolescent without parental consent. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (11)(b)(iii) Requires the CRC to confirm if an adolescent who consents to treatment without parental consent is publicly listed as missing and notify WSP of contact with missing adolescents. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Subsection (11)(b)(iv) States the requirements for CRCs when admitting an adolescent at the request of the parent pursuant to RCW 71.34.650. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(c). The proposed language incorporates Washington state regulations without material change. |
Subsection (13) Adds definitions for Admission, Admitting, and Admit; Adolescent; Dependent Child; Minor; and Parent. | These proposed rule amendments are exempt from analysis under RCW 34.05.310 (4)(d). The proposed changes clarify the rule without changing its effect. |
Portions of the rule language requiring economic analysis: As defined in RCW
34.05.310, portions of the rule require economic analysis because this rule makes a significant change to a regulatory program. It is worth noting that there are no behavioral health agencies (BHA) licensed as a CRC at this time. The department is using data provided during key informant interviews during the development of the initial crisis relief center rules in 2024
1 and data provided from the update to chapter 246-341 WAC, completed in 2022.
2 Description: Subsection (2)(f): The statute requires CRCs serving minors to "Be staffed 24 hours a day, seven days a week, with a pediatric multidisciplinary team." The proposed rule language requires staff serving minors to have documented training, experience, or credentials in the pediatric care applicable to the services they are providing. Note: This requirement is exempt from analysis for purposes of the significant legislative rule analysis under RCW
34.05.328 (5)(c)(i) but is not exempt from analysis for purposes of this SBEIS.
Cost(s): The proposed language establishes the process for verification of the statutory requirement of a pediatric multidisciplinary team. The department does not anticipate any additional cost to the CRC because it is a procedural rule that clarifies what is required by statute.
Description: Subsections (10)(b)(i)-(viii): The proposed language requires CRC staff who interact with minors to be trained in appropriate techniques for dealing with a minor's behavior and emotional crisis. The proposed language includes a list of topics that the training must cover.
Cost(s): Because the proposed rule does not specify the number of hours or method of training, the department estimates a cost impact range of $03 if CRC staff complete free training or already meet this requirement, up to $994 per staff member who interact with minors, if the CRC has staff obtain the training by a third party. It is also worth noting that training in these subjects could be received through continuing education in which case there would not be an additional cost to the CRC or CRC staff who are licensed health care providers. Furthermore, the CRC is not required to pay for training, in which case there would not be an additional cost to the CRC but to the CRC staff person.
Description: The following descriptions are regarding the discharge of minors which falls under subsection 12 of the proposed rule amendments. They have been separated into policies required for discharge of all minors, an additional policy for the discharge of minors ages eight to 12, and additional policies for the discharge of adolescents ages 13-17.
Subsections (12)(a)(i)-(viii): The proposed language requires CRCs who provide behavioral health crisis relief services to minors to develop and implement policies and procedures regarding discharge of minors including, but not limited to, discharge or transfer of a minor to another health care facility, DCYF assistance for parents unwilling to take custody of the minor, alternative discharge options if the minor is not a dependent of the state, contacting DCYF for minors that are a state dependent, contacting alternative legal guardians, coordination with local law enforcement, placement options for the dependent minor, and documentation of all discharge efforts.
Subsection (12)(b): The proposed language requires CRCs who provide behavioral health crisis relief services to minors to develop and implement an additional policy regarding discharge of minors ages eight through 12 [ensuring] that a discharge may only be to a parent or custodial guardian unless the parent has signed consent for an alternative discharge plan.
Subsections (12)(c)(i) and (ii): The proposed language requires CRCs who provide behavioral health crisis relief services to minors to develop and implement additional policies and procedures regarding discharge of adolescents ages 13-17 including referral to DCYF for adolescents experiencing homelessness and discharge of an adolescent without the supervision of a parent.
Cost(s): In 2022, the department adopted rules to streamline and improve licensing regulations and the licensing process for BHAs. As part of the cost-benefit analysis, a survey was conducted and BHAs were asked about the cost of updating all of the agencies' policies and procedures to reflect the most current WAC language. The data gathered reflected a significant variability in the estimates provided by each agency, with a median estimate for one-time or initial costs to update all the agency's policies and procedures of $3,200.
The department assumes that medical and health services managers5 ($53.21/hour) would develop the policies and procedures for discharge of a minor. The department estimates a one-time cost range to develop and implement 11 policies and procedures at one hour per policy, of $585.31 ($53.21/hr × 11 policies × 1 hr/policy) to no more than $3,200, the median cost reported to update all agency policies and procedures as provided in the 2022 cost-benefit analysis.
Summary of all cost(s):
SBEIS Table 3. Summary of Section 3 Probable Cost(s)
| WAC Section and Title | Probable Cost(s) | |
| WAC 246-341-0903 (2)(f) | No additional probable costs | |
| WAC 246-341-0903 (10)(b) | Estimated range of $0 to $99 | |
| WAC 246-341-0903(12) | Estimated one-time cost range to develop and implement 11 policies and procedures of $585.31 to no more than $3,200 | |
Analysis on if the proposed rule may impose more-than-minor costs for businesses in the industry. Includes a summary of how the costs were calculated: The department determined that based on the proposed rule amendments, there is a one-time cost to CRCs that intend to provide crisis relief services to minors of $585.31 to $3,200 which would be less than the minor cost threshold of $4,376.75.
Summary of how the costs were calculated: The minor cost threshold for outpatient mental health and substance abuse centers as of 2022 is $4,376.75, based on 0.3 percent of average annual gross business income as calculated by data collected by the United States Bureau of Labor Statistics (SBEIS Table 1).
For the required staff training, the department researched multiple websites to find low to no cost training opportunities. The department considered that this may be no cost to the business if the employee is required to pay for the training. However, based on research, the department was able to find training courses that range from $0 to $99.
For the required policies for discharge of minors, the department took into account that there are eight policies for discharging all minors, one additional policy for discharging minors ages eight through 12, and two additional policies for discharging adolescents ages 13 through 17, making a total of 11 policies. Assuming that the staff who create these policies make $53.21/hr, that the policies take one hour to develop, and that there are 11 policies, the department calculated a probable cost of $585.31 to no more that $3,200, the median cost reported to update all agency policies and procedures as provided in the 2022 cost-benefit analysis.
1 | Crisis relief centers for adults, BHA chapter 246-341 WAC. Significant analysis completed in February 2024 |
2 | Chapter 246-341 WAC, Behavioral health agency licensing and certification requirements. Significant analysis completed July 2022 |
3 | Training and Technical Assistance Center | SAMHSA (https://www.samhsa.gov/technical-assistance) | Accessed 03/28/2025 |
4 | PESI Kids | Educational Continuing Education (https://kids.pesi.com/?_gl=1*1gzv5hu*_gcl_dc*R0NMLjE3NDMxODQ3MjAuOTBkMjU3YWM0YWZmMTU4ZjE3MTAzMDRhYTlkODQwYzg.*_gcl_au*NzU3Mjk4NzMxLjE3NDIzOTgzMDU.*_ga*MTk4NzMzMTUxLjE3NDIzOTgzMDU.*_ga_JGEX25L44L*MTc0MzE4NDI0Ni4zLjEuMTc0MzE4NDcyMy4wLjAuNjQzMTkxNzMz*_up*MQ..&gclid=90d257ac4aff158f1710304aa9d840c8&gclsrc=3p.ds) | Accessed 03/28/2025 |
5 | Medical and Health Services Managers: Occupational Outlook Handbook:: United States Bureau of Labor Statistics (https://www.bls.gov/ooh/management/medical-and-health-services-managers.htm) | Accessed 03/19/2025 |
A copy of the detailed cost calculations may be obtained by contacting Dan Overton, P.O. Box 47843, Olympia, WA 98504-7843, phone 564-201-0579, TTY 711, email dan.overton@doh.wa.gov.
August 1, 2025
Kristin Peterson, JD
Chief of Policy
for Dennis E. Worsham
Secretary of Health
RDS-6372.4
AMENDATORY SECTION(Amending WSR 24-17-003, filed 8/8/24, effective 9/8/24)
WAC 246-341-090323-hour crisis relief center services—Certification standards.
(1) The definitions in this subsection apply throughout this section, unless the context clearly requires otherwise:
(a) "Admission," "admitting," and "admit" means acceptance into outpatient treatment services provided by a 23-hour crisis relief center.
(b) "Adolescent" means the same as in RCW 71.34.020. (c) "Dependent child" means the same as in RCW 13.34.030. (d) "Minor" means any person ages eight through 17 years of age.
(e) "Parent" has the same meaning as defined in RCW 26.26A.010, including: (i) Either parent if custody is shared under a joint custody agreement; or
(ii) A person or agency judicially appointed as legal guardian or custodian of the minor; or
(iii) For purposes of treatment of a minor, without the minor's consent, at the request of a parent, "parent" also includes a person to whom a parent, defined in (e)(i) and (ii) of this subsection, has given a signed authorization to make health care decisions for the minor, a stepparent who is involved in caring for the minor, a kinship caregiver who is involved in caring for the minor, or another relative who is responsible for the health care of the minor, who may be required to provide a declaration under penalty of perjury stating that they are a relative responsible for the health care of the minor pursuant to chapter 5.50 RCW. If a dispute arises between individuals authorized to act as a parent for the purpose of consenting to care of the minor at a 23-hour crisis relief center, the disagreement must be resolved according to the priority established under RCW 7.70.065 (2)(a). (2) An agency certified for 23-hour crisis relief center services provides services to address mental health and substance use crisis issues which may include treatment of chemical withdrawal symptoms. 23-hour crisis relief center services under this certification include:
(a) Adult crisis relief services; and
(b) Minor crisis relief services.
(3) General requirements: An agency certified for 23-hour crisis relief center services must:
(a) Follow requirements for outpatient crisis services in WAC 246-341-0901;
(b) Provide services to address mental health and substance use crisis issues which may include treatment of chemical withdrawal symptoms;
(c) Limit ((patient)) stays to a maximum of 23 hours and 59 minutes, except in the following circumstances in which the ((patient))person may stay up to a maximum of 36 hours when:
(i) ((A patient))The admitted person is waiting on a designated crisis responder evaluation; or
(ii) ((A patient))The admitted person is making an imminent transition to another setting as part of an established aftercare plan. This may include, but is not limited to, a minor who is:
(A) Allegedly abandoned according to RCW 13.34.030, and is receiving support from the department of children, youth, and families (DCYF); (B) Transitioning to an alternative placement option; or
(C) A dependent of the state who is transitioning to a DCYF placement;
(d) Be staffed 24 hours a day, seven days a week, with a multidisciplinary team capable of meeting the needs of ((individuals))persons experiencing all levels of crisis in the community including, but not limited to, nurses, department-credentialed professionals who can provide mental health and substance use disorder assessments, peers, and access to a prescriber;
(e) Offer walk-in options and drop-off options for first responders and persons referred through the 988 system, without a requirement for medical clearance for these ((individuals))persons;
(f) Have staff serving minors with documented training, experience, or credentials in pediatric care applicable to the services they are providing;
(g) Only accept emergency medical services drop-offs of ((
individuals))
persons determined to be medically stable by emergency medical services in accordance with department guidelines on transport to behavioral health service facilities developed pursuant to RCW
70.168.170 ((
())
and published as form DOH 530-262. Copies of the guidelines are available at
https://doh.wa.gov/BHA or by contacting the department at
ochsfacilities@doh.wa.gov or 360-236-2957.
(((g)))(h) Only accept for admission, walk-ins, first responder drop-offs, and referrals through the 988 system of minors who are able to consent to their own care or who are accompanied by a person legally able to consent to treatment;
(i) Have a no refusal policy for law enforcement drop-offs, including tribal law enforcement;
(((h)))(j) Provide the ability to dispense medications and provide medication management in accordance with WAC 246-337-105, except that references to residential treatment facilities (RTF) in WAC 246-337-105 shall be understood to mean behavioral health agency (((BHA)));
(((i)))(k) Maintain capacity to deliver minor wound care for nonlife-threatening wounds, and provide care for most minor physical or basic health needs that can be identified and addressed through a nursing assessment;
(((j)))(l) Identify pathways to transfer ((individuals))persons to more medically appropriate services if needed;
(((k)))(m) If restraint or seclusion are used, follow requirements in WAC 246-337-110 (3) through (19) except that references to RTF in WAC 246-337-110 shall be understood to mean behavioral health agency (((BHA)));
(((l)))(n) Establish and maintain relationships with entities capable of providing for reasonably anticipated ongoing service needs of ((clients))admitted persons, unless the licensee itself provides sufficient services:
(i) For ((individuals))admitted persons identifying as American Indian/Alaska Native (AI/AN), relationships will ((be with))include tribal behavioral health systems;
(ii) For ((individuals))admitted persons identifying as veterans, relationships will ((be with))include the local/regional Veterans Administration Medical Center (VAMC) or the Washington state department of veterans affairs (WDVA) or both;
(((m)))(o) When appropriate, coordinate connection to ongoing care; and
(((n)))(p) Have an infection control plan inclusive of:
(i) Hand hygiene;
(ii) Cleaning and disinfection;
(iii) Environmental management; and
(iv) Housekeeping functions.
(((2)))(4) Orientation and initial screening: An agency certified for 23-hour crisis relief center services must:
(a) Orient all ((walk-ins and drop-offs))persons who present for admission upon arrival including the person(s) presenting a minor for admission;
(b) Screen all ((individuals))persons for:
(i) Suicide risk and, when clinically indicated, engage in comprehensive suicide risk assessment and planning;
(ii) Violence risk and, when clinically indicated, engage in comprehensive violence risk assessment and planning;
(iii) Nature of the crisis; and
(iv) Physical and cognitive health needs((,)) including, for persons over the age of 30, dementia screening;
(c) Following initial screening, if admission is declined, the agency must:
(i) Document and make available to the department instances of declined admissions, including those that were not eligible for admission, declined due to no capacity, or those declined for any other reason;
(ii) Provide support to the ((individual))person to identify and, when appropriate, access services or resources necessary for the ((individual's))person's ongoing health and safety.
(((3)))(5) Admission: An agency certified for 23-hour crisis relief center services must:
(a) Accept eligible admissions 90 percent of the time when the facility is not at its full capacity; and
(b) Provide an assessment appropriate to the nature of the crisis to each ((individual))person admitted to a recliner. The assessment must be age appropriate and inform the person of the interval for monitoring the ((individual))person based on their medical condition, behavior, suspected drug or alcohol misuse, and medication status.
(((4)))(6) For the purposes of this section:
(a) Eligible admission includes individuals ((18))eight years of age or older who:
(i) Do not require a secure facility as described in WAC 246-341-1131 (2)(b);
(ii) Are able to consent to their own treatment, or are accompanied by a person that may provide legal consent to treat;
(iii) Are identified upon screening as needing behavioral health crisis services((,)); and ((whose))
(iv) Have physical health needs that can be addressed by ((the))23-hour crisis relief center services in accordance with subsection (((1)(i)))(3)(k) of this section;
(b) Full capacity means all certified recliners are occupied by ((individuals))persons receiving 23-hour crisis relief center services;
(c) An agency may temporarily exceed the number of certified recliners only to comply with the no refusal policy for law enforcement, up to the maximum occupancy allowed by the local building department for ((patient)) care spaces within the licensed unit;
(d) A recliner means a piece of equipment used by ((individuals))persons receiving 23-hour crisis relief center services that can be in a sitting position and fully reclined.
(((5)))(7) An agency certified to provide 23-hour crisis relief center services must be constructed in such a way to be responsive to the unique characteristics of the types of interventions used to provide care for all levels of behavioral health acuity and accessibility needs. These rules are not retroactive and are intended to be applied as outlined below.
(a) The construction review rules in subsections (((6)))(8) and (((7)))(9) of this section will be applied to the following agencies who are providing 23-hour crisis relief center services:
(i) New buildings to be certified to provide 23-hour crisis relief center services;
(ii) Conversion of an existing building, or portion of an existing building certified, or to be certified to provide 23-hour crisis relief center services;
(iii) Additions to an existing building certified, or to be certified, to provide 23-hour crisis relief center services;
(iv) Alterations to an existing building certified, or to be certified, to provide 23-hour crisis relief center services;
(v) Buildings or portions of buildings certified to provide 23-hour crisis relief center services and used for providing 23-hour crisis relief center services; and
(vi) Excludes ((nonpatient))noncare care buildings used exclusively for administration functions.
(b) The requirements of this chapter in effect at the time the complete construction review application and fee are received by the department, apply for the duration of the construction project.
(((6)))(8) Standards for design and construction.
Facilities constructed and intended for use under this section shall comply with:
(a) The following sections of the 2022 edition of the Guidelines for Design and Construction of Hospitals as developed by the Facility Guidelines Institute and published by the Facility Guidelines Institute, 9750 Fall Ridge Trail, St. Louis, MO 63127 (copies available at https://www.fgiguidelines.org or by contacting the department at ochsfacilities@doh.wa.gov or 360-236-2957):
(i) 1.1 Introduction;
(ii) 1.2 Planning, Design, Construction, and Commissioning;
(iii) 2.1 Common Elements for Hospitals;
(iv) 2.2 – 3.2 Specific Requirements for General Hospitals, Behavioral Health Crisis Unit;
(v) Part 4: Ventilation of Health Care Facilities; and
(b) The following specific requirements:
(i) A public walk-in entrance;
(ii) A designated area for first responder drop-off;
(iii) A bed in a private space for ((individuals))persons who are admitted for greater than 24 hours per subsection (((1)))(3)(c) of this section;
(iv) A system or systems within the building that give staff awareness of the movements of ((individuals))admissions within the facility. If a door control system is used, it shall not prevent an ((individual))admission from leaving the licensed space on their own accord, except temporary delays. Such systems include:
(A) Limited egress systems consistent with state building code, such as delayed egress;
(B) Appropriate staffing levels to address safety and security; and
(C) Policies and procedures that are consistent with the assessment of the ((individual's))person's care needs and plan and do not limit the rights of a voluntary ((individual))admission;
(v) Access to a telephone for ((individuals))persons receiving services; and
(vi) A facility used for both minor and adult services must include separate internal entrances, spaces, and treatment areas such that no contact occurs between minor and adult 23-hour crisis relief center services admitted persons.
(((7)))(9) Construction review process.
(a) Preconstruction. The applicant or licensee must request and attend a presubmission conference with the department for projects with a construction value of $250,000 or more. The presubmission conference shall be scheduled to occur at the end of the design development phase or the beginning of the construction documentation phase of the project.
(b) Construction document review. The applicant or licensee must submit accurate and complete construction documents for proposed new construction to the department for review within 10 business days of submission to the local authorities. The construction documents must include:
(i) A written functional program outlining the types of services provided, types of ((individuals))persons to be served, and how the needs of the ((individuals))person will be met including a narrative description of:
(A) Program goals;
(B) Staffing and health care to be provided, as applicable;
(C) Room functions;
(D) Safety and security efforts;
(E) Restraint and seclusion, if used;
(F) Medication storage; and
(G) Housekeeping;
(ii) Drawings prepared, stamped, and signed by an architect or engineer licensed by the state of Washington under chapter
18.08 RCW. The services of a consulting engineer licensed by the state of Washington may be used for the various branches of the work, if appropriate;
(iii) Drawings with coordinated architectural, mechanical, and electrical work drawn to scale showing complete details for construction;
(iv) Specifications that describe with specificity the workmanship and finishes;
(v) Shop drawings and related equipment specifications;
(vi) An interim life safety measures plan to ensure the health and safety of occupants during construction and renovation; and
(vii) An infection control risk assessment indicating appropriate infection control measures, including keeping the surrounding occupied area free of dust and fumes during construction, and ensuring rooms or areas are well ventilated, unoccupied, and unavailable for use until free of volatile fumes and odors.
(((8)))(10) Copies of the reference material listed in subsections (((1)(f)))(3)(g) and (((6)))(8)(a) of this section are available for public inspection at the department's office at Department of Health, Town Center 2, 111 Israel Road S.E., Tumwater, WA 98501.
(11) An agency providing 23-hour crisis relief center services for minors must follow these additional requirements. The agency must:
(a) Adopt and implement policies defining how differing age groups will be appropriately separated;
(b) Ensure all staff members that interact with minors are trained in techniques for dealing with a minor's behavior, including:
(i) Verbal de-escalation;
(ii) Crisis intervention;
(iii) Emotional regulation;
(iv) Suicide assessment and intervention;
(v) Conflict management and problem-solving skills;
(vi) Management of assaultive behavior;
(vii) Proper use of therapeutic physical intervention techniques; and
(viii) Emergency procedures.
(c) Inform all employees, consultants, and contractors of mandatory reporting responsibilities and requirements in accordance with state law, including WAC 246-341-0605, and require documentation in the individual service record when an oral or written report has been made. Documentation must include:
(i) The date and time that the report was made;
(ii) The entity or entities to which the report was made; and
(iii) The signature of the person making the report.
(d) Develop and implement policies and procedures for the temporary detention of the person for evaluation regarding involuntary commitment in compliance with RCW 71.34.445; and (e) Adopt and implement a memorandum of understanding (MOU) with DCYF regarding how the agency will collaborate with DCYF regarding children, youth, and families.
(12) Admission of minors:
(a) When admitting a minor age eight through 12 years of age, the 23-hour crisis relief center services must:
(i) Obtain legal consent to treat for admission and provision of behavioral health care in accordance with RCW 7.70.065. (ii) Require those who are consenting to treatment of the minor, to either stay at the facility with the minor during treatment, be available by phone, or sign consents regarding alternative discharge plans or custody arrangements.
(b) When admitting an adolescent age 13 years through 17 years of age the agency must:
(i) Obtain documented consent from either the parent of the adolescent or the adolescent themselves in accordance with RCW 71.34.530. (ii) Only offer 23-hour crisis relief center services to an adolescent, without the need for parental consent, if, following the initial screening performed pursuant to subsection (4) of this section, a professional person, as defined in RCW 71.34.020, agrees with the need for either: (A) Mental health care;
(B) Substance use care; or
(C) Mental health care and substance use care.
(iii) Immediately consult the information that the Washington state patrol makes publicly available under RCW 43.43.510(2) if an adolescent is offered and consents to receiving 23-hour crisis relief center services without parental consent. If the adolescent is publicly listed as missing, the agency must immediately notify the Washington state patrol's missing persons unit of its contact with the adolescent listed as missing. (iv) Only offer 23-hour crisis relief center services to an adolescent, presented to the agency by a parent requesting an initial screening pursuant to RCW 71.34.650, if, following the initial screening performed pursuant to subsection (4) of this section, a professional person, as defined in RCW 71.34.020, agrees with the need for mental health care, substance use care, or both. If the adolescent declines admission, the declination is to be reported in accordance with subsection (4)(c) of this section. (13) Discharge of minors:
(a) When discharging minors, the 23-hour crisis relief center must develop and implement policies and procedures that include, but are not limited to:
(i) Only permitting discharge or transfer of a minor to another health care facility if the minor is in need of a higher level of behavioral health treatment or needs medical attention that is beyond the scope of 23-hour crisis relief center services;
(ii) Requiring DCYF contact for assistance if a parent has expressed, either through statement or conduct, that they are unwilling to exercise their parental rights and responsibilities, including an unwillingness to take custody of the minor upon discharge from the facility;
(iii) How the agency will begin seeking alternative discharge options and notification of law enforcement if the minor is not a dependent of the state, and alternative discharge options cannot be found;
(iv) How the agency will contact DCYF if the minor is found to be a dependent of the state as soon as feasible, but no longer than two hours of the agency becoming aware;
(v) Contacting alternative legal guardians, as appropriate;
(vi) How the agency will coordinate with local law enforcement, including tribal law enforcement;
(vii) Identifying and contacting specific placement options of the dependent child; and
(viii) Requiring documentation of all discharge efforts made.
(b) When discharging a minor age eight through 12 years of age, the 23-hour crisis relief center must, in addition to the policies and procedures listed in (a) of this subsection, also develop and implement a policy that discharge may only be to a parent or custodial guardian unless the parent has signed consent for an alternative or otherwise permitted by law.
(c) When discharging an adolescent age 13 through 17 years of age, the 23-hour crisis relief center must develop and implement the following policies and procedures in addition to those listed in (a) of this subsection:
(i) Requiring referral to DCYF's youth and young adult housing response team for adolescents experiencing homelessness; and
(ii) Discharge of adolescents consenting to their own treatment who request to be discharged without the supervision of a parent.