WSR 26-15-066
PERMANENT RULES
DEPARTMENT OF
SOCIAL AND HEALTH SERVICES
(Home and Community Living Administration)
[Filed July 15, 2026, 8:21 a.m., effective August 15, 2026]
Effective Date of Rule: Thirty-one days after filing.
Purpose: The amendments and new sections will incorporate the requirements of E2SSB 5337 (chapter 187, Laws of 2025), Memory care certification, creating a certification process for assisted living facilities (ALF) providing memory care services in a memory care facility or memory care unit. There are also minor changes and clarifications to other sections of chapter 388-78A WAC, Assisted living facility rules. Proposed changes to the ALF chapter for operators of memory care facilities or memory care units adds new sections for certification requirements, implementation of certification for licensed ALFs, certified memory care disclosure, the evaluation of certification, and the addition of the Consumer Protection Act for memory care.
Proposed changes to existing rules include definitions for dementia, memory care facility or memory care unit, and memory care services. The proposed rules allow dementia services to be provided in a nonrestricted egress ALF; semi-annual ongoing assessments for residents receiving memory care services; daily activity requirements; and health support services to include memory care services, physical environment requirements, caregiver availability 24 hours per day, including caregivers physically present 24 hours a day in cottages or buildings, caregivers completing six hours of continuing education related to dementia, and policies and procedures to address residents with behavioral challenges.
Proposed changes to existing rules include ALF developing an emergency plan addressing residents with dementia, extreme heat and cold in the emergency and disaster preparedness plan, a licensee's responsibility to post the certification certificate, how an ALF will apply for certification, what the department of social and health services (department) can review during a certification application, the annual renewal process for certification, and how an ALF with a certification completes a change of ownership. The proposed rules also provide enforcement remedies for ALFs providing memory care services without being certified; continued use of terminology, such as memory care or specialized dementia care without certification; and the ability to suspend or revoke a certification.
The proposed rules make minor changes to existing rules, [including] updating reporting of abuse and neglect, and reporting fires and incidents. Edits were also made to reflect the organizational name change, include the option to report online, correct a rule reference in sewage and liquid waste disposal, change an "or" to "and" in resident units, update toilet rooms and bathrooms to the current building code regulations for roll-in showers, and update laundry to allow for hot water temperatures or chemical sanitizer.
Citation of Rules Affected by this Order: New WAC 388-78A-2383, 388-78A-2384, 388-78A-2385, 388-78A-2387, and 388-78A-2389; and amending WAC 388-78A-2020, 388-78A-2050, 388-78A-2100, 388-78A-2180, 388-78A-2200, 388-78A-2381, 388-78A-2450, 388-78A-2600, 388-78A-2630, 388-78A-2650, 388-78A-2700, 388-78A-2730, 388-78A-2750, 388-78A-2760, 388-78A-2775, 388-78A-2790, 388-78A-2960, 388-78A-3010, 388-78A-3030, 388-78A-3040, 388-78A-3160, 388-78A-3170, 388-78A-3181, and 388-78A-3230.
Adopted under notice filed as WSR 26-09-129 on April 21, 2026.
Changes Other than Editing from Proposed to Adopted Version: Clarifying language changes were made to WAC 388-78A-2381 General design requirements for memory care: The language in subsection (2)(g)(i)(B) was changed from "provide" to "maintain." Additionally, a reference to an already established subsection in this WAC was added to subsection (2)(g)(i)(B) clarifying a facility must have policy and procedures to ensure residents can access an outdoor space when the facility provides an alternative viewing area. Finally, the department inadvertently missed an amended reference in WAC 388-78A-2020 that had been adopted in WSR 26-05-046 but had not been codified on the legislative website. That amended rule is reflected in this permanent adoption filing.
A final cost-benefit analysis is available by contacting Tamara Tredo, P.O. Box 45600, Olympia, WA 98504-5600, phone 360-999-0237, TTY 711 relay service, email RCSPolicy@dshs.wa.gov.
Number of Sections Adopted in Order to Comply with Federal Statute: New 0, Amended 0, Repealed 0; Federal Rules or Standards: New 0, Amended 0, Repealed 0; or Recently Enacted State Statutes: New 5, Amended 18, Repealed 0.
Number of Sections Adopted at the Request of a Nongovernmental Entity: New 0, Amended 0, Repealed 0.
Number of Sections Adopted on the Agency's own Initiative: New 0, Amended 0, Repealed 0.
Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, Amended 5, Repealed 0.
Number of Sections Adopted using Negotiated Rule Making: New 5, Amended 0, Repealed 0; Pilot Rule Making: New 0, Amended 0, Repealed 0; or Other Alternative Rule Making: New 0, Amended 24, Repealed 0.
Date Adopted: July 14, 2026.
Lisa N.H. Yanagida
Chief of Staff
SHS-5135.6
AMENDATORY SECTION(Amending WSR 25-16-099, filed 8/6/25, effective 9/6/25)
WAC 388-78A-2020Definitions.
"Abandonment" means action or inaction by a person or entity with a duty of care for a vulnerable adult that leaves the vulnerable person without the means or ability to obtain necessary food, clothing, shelter, or health care.
"Abuse" means ((the))intentional, willful, or reckless action or inaction that inflicts injury, unreasonable confinement, intimidation, or punishment on a vulnerable adult. In instances of abuse of a vulnerable adult who is unable to express or demonstrate physical harm, pain, or mental anguish, the abuse is presumed to cause physical harm, pain, or mental anguish. Abuse includes sexual abuse, mental abuse, physical abuse, and personal exploitation of a vulnerable adult, and improper use of restraint against a vulnerable adult, which have the following meanings:
(1)
"Sexual abuse" means any form of nonconsensual sexual conduct, including, but not limited to, unwanted or inappropriate touching, rape, ((
sodomy))
molestation, indecent liberties, sexual coercion, sexually explicit photographing
or recording,
voyeurism, indecent exposure, and sexual harassment. Sexual abuse also includes any sexual conduct between a staff person, who is not also a resident or a client, of a facility or a staff person of a program authorized under chapter
71A.12 RCW, and a vulnerable adult living in that facility or receiving service from a program authorized under chapter
71A.12 RCW, whether or not it is consensual.
(2) "Physical abuse" means the intentional, willful, or reckless action of inflicting bodily injury or physical mistreatment. Physical abuse includes, but is not limited to, striking with or without an object, slapping, pinching, choking, kicking, shoving, or prodding.
(3) "Mental abuse" means ((a))an intentional, willful, or reckless verbal or nonverbal action that threatens, humiliates, harasses, coerces, intimidates, isolates, unreasonably confines, or punishes a vulnerable adult. Mental abuse may include ridiculing, yelling, or swearing.
(4) "Personal exploitation" means an act of forcing, compelling, or exerting undue influence over a vulnerable adult causing the vulnerable adult to act in a way that is inconsistent with relevant past behavior, or causing the vulnerable adult to perform services for the benefit of another.
(5) "Improper use of restraint" means the inappropriate use of chemical, physical, or mechanical restraints for convenience or discipline or in a manner that:
(a) Is inconsistent with federal or state licensing or certification requirements for facilities, hospitals, or programs authorized under chapter
71A.12 RCW;
(b) Is not medically authorized; or
(c) Otherwise constitutes abuse under the section.
"Activities of daily living" means the following tasks related to basic personal care: Bathing; toileting; dressing; personal hygiene; mobility; transferring; and eating.
"Administrator" means an assisted living facility administrator who must be in active administrative charge of the assisted living facility as required in this chapter. Unless exempt under RCW
18.88B.041, the administrator must complete long-term care training and home care aide certification.
"Adult day services" means care and services provided to a nonresident individual by the assisted living facility on the assisted living facility premises, for a period of time not to exceed 10 continuous hours, and does not involve an overnight stay.
"Ambulatory" means capable of walking or traversing a normal path to safety without the physical assistance of another individual:
(1) "Nonambulatory" means unable to walk or traverse a normal path to safety without the physical assistance of another individual;
(2) "Semiambulatory" means physically and mentally capable of traversing a normal path to safety with the use of mobility aids, but unable to ascend or descend stairs without the physical assistance of another individual.
"Applicant" means a person, as defined in this section, that has submitted, or is in the process of submitting, an application for an assisted living facility license.
"
Assisted living facility" means any home or other institution, however named, that is advertised, announced, or maintained for the express or implied purpose of providing housing, basic services, and assuming general responsibility for the safety and well-being of the residents, and may also provide domiciliary care, consistent with this chapter to seven or more residents after July 1, 2000. However, an assisted living facility that is licensed for three to six residents prior to or on July 1, 2000, may maintain its assisted living facility license as long as it is continually licensed as an assisted living facility. "Assisted living facility" may also include persons associated with the assisted living facility to carry out its duties under this chapter. "Assisted living facility" does not include facilities certified as group training homes under RCW
71A.22.040, nor any home, institution, or section that is otherwise licensed and regulated under state law that provides specifically for the licensing and regulation of that home, institution, or section. "Assisted living facility" also does not include independent senior housing, independent living units in continuing care retirement communities, or other similar living situations including those subsidized by the U.S. Department of Housing and Urban Development.
"Basic services" means housekeeping services, meals, nutritious snacks, laundry, and activities.
"Bathing fixture" means a bathtub, shower, or sit-down shower.
"Bathroom" means a room containing at least one bathing fixture.
"Building code" means the building codes and standards adopted by the Washington state building code council.
"Caregiver" means anyone providing direct personal care to another person including, but not limited to, cuing, reminding, or supervision of residents, on behalf of an assisted living facility, except volunteers who are directly supervised.
"Construction review services" means the office of construction review services within the Washington state department of health.
"Continuing care contract" means, as stated in RCW
70.38.025, a contract providing a person, for the duration of that person's life or for a term in excess of one year, shelter along with nursing, medical, health-related, or personal care services, which is conditioned upon the transfer of property, the payment of an entrance fee to the provider of such services, or the payment of periodic charges for the care and services involved. A continuing care contract is not excluded from this definition because the contract is mutually terminable or because shelter and services are not provided at the same location.
"Continuing care retirement community" means, as stated in RCW
70.38.025, an entity which provides shelter and services under continuing care contracts with its members and which sponsors or includes a health care facility or a health service.
"Contractor" means an agency or person who contracts with a licensee to provide resident care, services, or equipment.
"Crimes relating to financial exploitation" means the same as "crimes relating to financial exploitation" as defined in RCW
43.43.830 or
43.43.842.
"Dementia" means the irreversible loss of cognitive or intellectual function such as thinking, remembering, and reasoning so severe that it interferes with an individual's daily functioning and everyday life. "Dementia" is not a specific diagnosis, but rather a group of symptoms that accompany certain diseases or conditions including, but not limited to: Alzheimer's disease, vascular dementia, frontotemporal dementia, Lewy body dementia, alcohol-related dementia, and major neurocognitive disorder. "Dementia" does not include temporary or reversible destabilization due to delirium or behavioral or mental health disorders.
"Department" means the Washington state department of social and health services.
"Dietitian" means an individual certified under chapter
18.138 RCW.
"Direct supervision" means oversight by a person on behalf of the assisted living facility who has met training requirements, demonstrated competency in core areas, or has been fully exempted from the training requirements, is on the premises, and is quickly and easily available to the caregiver.
"Document" means to record, with signature, title, date, and time:
(1) Information about medication administration, medication assistance or disposal, a nursing care procedure, accident, occurrence, or change in resident condition that may affect the care or needs of a resident; and
(2) Processes, events, or activities that are required by law, rule, or policy.
"Domiciliary care" means:
(1) Assistance with activities of daily living provided by the assisted living facility either directly or indirectly;
(2) Health support services, if provided directly or indirectly by the assisted living facility; or
(3) Intermittent nursing services, if provided directly or indirectly by the assisted living facility.
"Enforcement remedy" means one or more of the department's responses to an assisted living facility's noncompliance with chapter
18.20 RCW and this chapter, as authorized by RCW
18.20.190.
"Essential Support Person" means an individual who is: at least 18 years of age; designated by the resident, or by the resident's representative, if the resident is determined to be incapacitated or otherwise legally incapacitated; and necessary for the resident's emotional, mental, or physical well-being during situations that include, but are not limited to, circumstances involving compassionate care of end-of-life care, circumstances where visitation from a familiar person will assist with important continuity of care or the reduction of confusion and anxiety for residents with cognitive impairments, or other circumstances where the presence of an essential support person will prevent or reduce significant emotional distress to the resident.
"Financial exploitation" means the illegal or improper use, control over, or withholding of the property, income, resources, or trust funds of the vulnerable adult by any person or entity for any person's or entity's profit or advantage other than for the vulnerable adult's profit or advantage. Some examples of financial exploitation are given in RCW
74.34.020.
"Food service worker" means according to chapter 246-217 WAC, an individual who works (or intends to work) with or without pay in a food service establishment and handles unwrapped or unpackaged food or who may contribute to the transmission of infectious diseases through the nature of the individual's contact with food products or equipment and facilities. This does not include persons who simply assist residents with meals.
"General responsibility for the safety and well-being of the resident" means the provision of any one or more of the following:
(1) Prescribed general low sodium diets;
(2) Prescribed general diabetic diets;
(3) Prescribed mechanical soft foods;
(4) Emergency assistance;
(5) Monitoring of the resident;
(6) Arranging health care appointments with outside health care providers and reminding residents of such appointments as necessary;
(7) Coordinating health care services with outside health care providers consistent with WAC 388-78A-2350;
(8) Assisting the resident to obtain and maintain glasses, hearing aids, dentures, canes, crutches, walkers, wheelchairs, and assistive communication devices;
(9) Observation of the resident for changes in overall functioning;
(10) Blood pressure checks as scheduled;
(11) Responding appropriately when there are observable or reported changes in the resident's physical, mental, or emotional functioning;
(12) Medication assistance as permitted under RCW
69.41.085 and as described in RCW
69.41.010 and chapter 246-945 WAC.
"Harm" means a physical or mental or emotional injury or damage to a resident including those resulting from neglect or violations of a resident's rights.
"Health support services" means any of the following optional services:
(1) Blood glucose testing;
(2) Puree diets;
(3) Calorie controlled diabetic diets;
(4) Dementia care;
(5) Memory care provided only in an assisted living facility certified as a memory care facility or memory care unit;
(6) Mental health care; and
(((6)))(7) Developmental disabilities care.
"Independent living unit" means:
(1) Independent senior housing;
(2) Independent living unit in a continuing care retirement community or other similar living environments;
(3) Assisted living facility unit where domiciliary services are not provided; or
(4) Assisted living facility unit where one or more items listed under "general responsibilities" are not provided.
"Independent senior housing" means an independent living unit occupied by an individual or individuals 60 or more years of age.
"Infectious" means capable of causing infection or disease by entrance of organisms into the body, which grow and multiply there, including, but not limited to, bacteria, viruses, protozoans, and fungi.
"Licensee" means a person, as defined in this section, to whom the department issues an assisted living facility license.
"Licensed resident bed capacity" means the resident occupancy level requested by a licensee and approved by the department. All residents receiving domiciliary care or the items or services listed under general responsibility for the safety and well-being of the resident as defined in this section count towards the licensed resident bed capacity. Adult day services clients do not count towards the licensed resident bed capacity.
"Long-term care worker" or "
caregiver" means the same as "long-term care workers" is defined in RCW
74.39A.009.
"Majority owner" means any person that owns:
(1) More than 50 percent interest;
(2) If no one person owns more than 50 percent interest, the largest interest portion; or
(3) If more than one person owns equal largest interest portions, then all persons owning those equal largest interest portions.
"Manager" means a person, as defined in this section, that provides management services on behalf of a licensee.
"Management agreement" means a written, executed agreement between a licensee and manager regarding the provision of certain services on behalf of the licensee.
"Mandated reporter:"
(1) Is an employee of the department, law enforcement officer, social worker, professional school personnel, individual provider, employee of a facility, operator of a facility, employee of a social service, welfare, mental health, adult day health, adult day care, home health, home care, or hospice agency, county coroner or medical examiner, Christian Science practitioner, or health care provider subject to chapter
18.130 RCW; and
(2) For the purpose of the definition of mandated reporter, "facility" means a residence licensed or required to be licensed under chapter
18.20 RCW (assisted living facility), chapter
18.51 RCW (nursing homes), chapter
70.128 RCW (adult family homes), chapter
72.36 RCW (soldiers' homes), chapter
71A.20 RCW (residential habilitation centers), or any other facility licensed by the department.
"Maximum facility capacity" means the maximum number of individuals that the assisted living facility may serve at any one time, as determined by the department.
(1) The maximum facility capacity includes all residents, respite care residents, and adult day services clients.
(2) The maximum facility capacity is equal to the lesser of:
(a) The sum of the number of approved bed spaces for all resident rooms (total number of approved bed spaces), except as specified in subsection (3) of this section;
(b) Twice the seating capacity of the dining area(s) consistent with WAC 388-78A-2300;
(c) The number of residents permitted by calculating the ratios of toilets, sinks, and bathing fixtures to residents consistent with WAC 388-78A-3030;
(d) For assisted living facilities licensed on or before December 31, 1988, the total day room area in square feet divided by 10 square feet, consistent with WAC 388-78A-3050; or
(e) For assisted living facilities licensed after December 31, 1988, the total day room area in square feet divided by 20 square feet, consistent with WAC 388-78A-3050.
(3) For the purposes of providing adult day services consistent with WAC 388-78A-2360, one additional adult day services client may be served, beyond the total number of approved bed spaces, for each additional 60 square feet of day room area greater than the area produced by multiplying the total number of approved bed spaces by 20 square feet, provided that:
(a) There is at least one toilet and one hand washing sink accessible to adult day services clients for every eight adult day services clients or fraction thereof;
(b) The total number of residents and adult day services clients does not exceed twice the seating capacity of the dining area(s) consistent with WAC 388-78A-2300; and
(c) The adult day services program area(s) and building do not exceed the occupancy load as determined by the local building official or state fire marshal.
"Medication administration" means the direct application of a prescribed medication whether by injection, inhalation, ingestion, or other means, to the resident's body by an individual legally authorized to do so.
"Medication assistance" means assistance with self-administration of medication rendered by a nonpractitioner to a resident of an assisted living facility in accordance with chapter 246-945 WAC.
"Medication organizer" means a container with separate compartments for storing oral medications organized in daily doses.
"Medication service" means any service provided either directly or indirectly by an assisted living facility related to medication administration, medication administration provided through nurse delegation, medication assistance, or resident self-administration of medication.
"Memory care facility" or "memory care unit" means any assisted living facility which markets, or otherwise represents itself as providing memory care or specialized dementia care services, whether as a facility dedicated solely to serving residents with dementia or within a dedicated unit or wing within a larger facility. An assisted living facility does not need to specifically use the terms "memory care facility," "specialized dementia care," or similar terms in its name to be considered a memory care facility. If any part of an assisted living facility has restricted egress that prevents residents with cognitive impairment from leaving the facility without accompaniment by staff or another individual, it is sufficient to be considered as a memory care facility or memory care unit requiring certification.
"Memory care services" and "specialized dementia care services" means services offered and provided in addition to the domiciliary care services provided by the assisted living facility that are responsive to the typical needs of an individual with dementia.
"Neglect" means:
(1) A pattern of conduct or inaction by a person or entity with a duty of care that fails((resulting in the failure)) to provide the goods and services that maintain physical or mental health of a ((resident))vulnerable adult, or that fails to avoid or prevent physical or mental harm or pain to a resident; or
(2) An act or omission by a person or entity with a duty of care that demonstrates a serious disregard of consequences of such a magnitude as to constitute a clear and present danger to the ((
resident's))
vulnerable adult's health, welfare, or safety, including but not limited to, conduct prohibited under RCW
9A.42.100.
"Nonresident individual" means an individual who resides in independent senior housing, independent living units in continuing care retirement communities, other similar living environment, or an unlicensed room located within an assisted living facility. A nonresident individual must not receive from the assisted living facility:
(1) Domiciliary care directly or indirectly; or
(2) Items or services listed in the definition of "general responsibility for the safety and well-being of the resident," except as allowed under WAC 388-78A-2032 or when the person is receiving adult day services.
"Nonpractitioner" means any individual who is not a practitioner as defined in WAC 388-78A-2020 and chapter
69.41 RCW.
"Nurse" means an individual currently licensed under chapter
18.79 RCW as either a:
(1) Licensed practical nurse (LPN); or
(2) Registered nurse (RN).
"Over-the-counter (OTC) medication" means any medication that may be legally purchased without a prescriptive order, including, but not limited to, aspirin, antacids, vitamins, minerals, or herbal preparations.
"Person" means any individual, firm, partnership, corporation, company, association, joint stock association, or any other legal or commercial entity.
"Physician" means an individual licensed under chapter
18.57 or
18.71 RCW.
"Practitioner" means a licensed physician, osteopathic physician, podiatric physician, pharmacist, licensed practical nurse, registered nurse, advanced registered nurse practitioner, dentist, and physician assistant. Refer to chapter
69.41 RCW for a complete listing of practitioners.
"Prescribed medication" means any medication (legend drug, controlled substance, and over-the-counter) that is prescribed by an authorized practitioner.
"Prescriber" means a health care practitioner authorized by Washington state law to prescribe drugs.
"Problem" means a violation of any WAC or RCW applicable to the operation of an assisted living facility:
(1)
"Recurring problem" means, for all purposes other than those described in RCW
18.20.400, that the department has cited the assisted living facility for a violation of WAC or RCW and the circumstances of either (a) or (b) of this subsection are present. If the previous violation in (a) or (b) of this subsection was pursuant to WAC or RCW that has changed at the time of the new violation, citation to the equivalent current WAC or RCW section is sufficient. When there is a change in licensees between the first and the second or third citations, the new licensee must accept, and the department will consider, the prior licensee's compliance and enforcement record as part of the new licensee's compliance record at that assisted living facility if any person affiliated with the new licensee was affiliated with the prior licensee at the same assisted living facility. A person is considered affiliated with the licensee if the person is an applicant for the assisted living facility license, or is listed on the license application as a partner, officer, director, or majority owner of the applicant.
(a) The department previously imposed an enforcement remedy for a violation of the same section of WAC or RCW for substantially the same problem following any type of inspection within the preceding 36 months.
(b) The department previously cited a violation under the same section of WAC or RCW for substantially the same problem following any type of inspection on two occasions within the preceding 36 months.
(2) "Serious problem" means that there has been a violation of a WAC or RCW and:
(a) The resident was significantly harmed; or
(b) It is likely that the resident will be significantly harmed or die.
(3) "Uncorrected problem" means the department has cited a violation of WAC or RCW following any type of inspection and the violation remains uncorrected at the time the department makes a subsequent inspection for the specific purpose of verifying whether such violation has been corrected. When there is a change in licensee, the new licensee is responsible for correcting any remaining violations that may exist, including complying with any plan of correction in effect immediately prior to the change in licensee.
"Prospective resident" means an individual who seeks admission to a licensed assisted living facility and has completed and signed an application for admission, or the individual's legal representative or designated representative, if any, completed and signed the application on their behalf.
"Reasonable accommodation" or "reasonably accommodate" have the meaning given in federal and state antidiscrimination laws and regulations which include, but are not limited to, the following:
(1) Reasonable accommodation means that the assisted living facility must:
(a) Not impose admission criteria that excludes individuals unless the criteria is necessary for the provision of assisted living facility services;
(b) Make reasonable modification to its policies, practices, or procedures if the modifications are necessary to accommodate the needs of the resident;
(c) Provide additional aids and services to the resident.
(2) Reasonable accommodations are not required if:
(a) The resident or individual applying for admission presents a significant risk to the health or safety of others that cannot be eliminated by the reasonable accommodation;
(b) The reasonable accommodations would fundamentally alter the nature of the services provided by the assisted living facility; or
(c) The reasonable accommodations would cause an undue burden, meaning a significant financial or administrative burden.
"RCW" means Revised Code of Washington.
"Records" means:
(1) "Active records" means the current, relevant documentation regarding residents necessary to provide care and services to residents; or
(2) "Inactive records" means historical documentation regarding the provision of care and services to residents that is no longer relevant to the current delivery of services and has been thinned from the active record.
"Resident" means an individual who:
(1) Chooses to reside in an assisted living facility, including an individual receiving respite care;
(2) Is not related by blood or marriage to the operator of the assisted living facility;
(3) Receives basic services; and
(4) Receives one or more of the services listed in the definition of "general responsibility for the safety and well-being of the resident," and may receive domiciliary care or respite care provided directly, or indirectly, by the assisted living facility. Whereas, a nonresident individual may receive services that are permitted under WAC 388-78A-2032.
"Resident's representative" means one of the following:
(1) The legal representative who is the person or persons identified in RCW
7.70.065 and who may act on behalf of the resident pursuant to the scope of their legal authority. The legal representative must not be affiliated with the licensee, assisted living facility, or management company, unless the affiliated person is a family member of the resident.
(2) If there is no legal representative, a person designated voluntarily by a competent resident in writing, to act in the resident's behalf concerning the care and services provided by the assisted living facility, and to receive information from the assisted living facility if there is no legal representative. The resident's representative must not be affiliated with the licensee, assisted living facility, or management company, unless the affiliated person is a family member of the resident. The resident's representative under this subsection must not have authority to act on behalf of the resident once the resident is no longer competent. The resident's competence must be determined using the criteria in chapter
11.130 RCW.
"Respite care" means short-term care for any period in excess of 24 continuous hours for a resident to temporarily relieve the family or other caregiver of providing that care.
"Restraint" means any method or device used to prevent or limit free body movement, including, but not limited to:
(1) "Confinement" unless agreed to as provided in WAC 388-78A-2370;
(2) "Chemical restraint" means the administration of any drug to manage a vulnerable adult's behavior in a way that reduces the safety risk to the vulnerable adult or others, has the temporary effect of restricting the vulnerable adult's freedom of movement, and is not standard treatment for the vulnerable adult's medical or psychiatric condition.
(3) "Mechanical restraint" means any device attached or adjacent to the vulnerable adult's body that they cannot easily remove and restricts freedom of movement or normal access to the vulnerable adult's body. "Mechanical restraint" does not include the use of devices, materials, or equipment that are:
(a) Medically authorized, as required, and;
(b) Used in a manner that is consistent with federal or state licensing or certification requirements for facilities, hospitals, or programs authorized under chapter
71A.12 RCW.
(4) "Physical restraint" means the application of physical force without the use of any device, for the purpose of restraining the free movement of a vulnerable adult's body. "Physical restraint" does not include:
(a) Briefly holding without undue force a vulnerable adult in order to calm or comfort the vulnerable adult; or
(b) Holding a vulnerable adult's hand to safely escort the vulnerable adult from one area to another.
"Room" means a space set apart by floor to ceiling partitions on all sides with all openings provided with doors or windows.
(1) "Sleeping room" means a room where a resident is customarily expected to sleep and contains a resident's bed.
(2) "Resident living room" means the common space in a resident unit that is not a sleeping room, bathroom, or closet.
"Significant change" means a change in the resident's physical, mental, or psychosocial status that causes either life-threatening conditions or clinical complications.
"Special needs" means a developmental disability, mental illness, or dementia.
"Staff person" means any assisted living facility employee, temporary employee, or contractor, whether employed or retained by the licensee or any management company or volunteer.
"State fire marshal" means the director of fire protection under the direction of the chief of the Washington state patrol.
"Toilet" means a disposal apparatus used for urination and defecation fitted with a seat and flushing device.
"Volunteer" means an individual who interacts with residents without reimbursement.
"Vulnerable adult" means a person:
(1) Sixty years of age or older who has the functional, mental, or physical inability to care for themselves;
(3) Who has a developmental disability as defined under RCW
71A.10.020;
(4) Admitted to any facility, including any assisted living facility;
(5) Receiving services from home health, hospice, or home care agencies licensed or required to be licensed under chapter
70.127 RCW;
(6) Receiving services from an individual provider; or
(7) For the purposes of requesting and receiving background checks pursuant to RCW
43.43.832, includes a person who is an adult of any age who lacks the functional, mental, or physical ability to care for themselves.
"WAC" means Washington Administrative Code.
"Wellness program" means an educational program provided by the assisted living facility. It is a proactive and preventative approach to assist residents and nonresident individuals in achieving optimal levels of health, social, and emotional functioning. A wellness program does not include medical care or interventions.
"Willful" means the deliberate, or nonaccidental action or inaction by an alleged perpetrator that the alleged perpetrator knows, or reasonably should have known, could cause a negative outcome, including harm, injury, pain, or anguish.
"WISHA" means the Washington Industrial Safety and Health Act, chapter
49.17 RCW administered by the Washington state department of labor and industries.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2050Resident characteristics.
(1) The assisted living facility may admit and retain an individual as a resident in an assisted living facility only if:
(((1)))(a) The assisted living facility can safely and appropriately serve the individual with appropriate available staff providing:
((
(a)))
(i) The scope of care and services described in the assisted living facility's disclosure information, except if the assisted living facility chooses to provide additional services consistent with RCW
18.20.300(4); and
(((b)))(ii) The reasonable accommodations required by state or federal law, including providing any specialized training to caregivers that may be required according to WAC 388-78A-2490 through 388-78A-2510;
(((2)))(b) The individual does not require the frequent presence and frequent evaluation of a registered nurse, excluding those individuals who are receiving hospice care or individuals who have a short-term illness that is expected to be resolved within fourteen days as long as the assisted living facility has the capacity to meet the individual's identified needs; and
(((3)))(c) The individual is ambulatory, unless the assisted living facility is approved by the Washington state director of fire protection to care for semiambulatory or nonambulatory residents.
(2) The assisted living facility may admit and provide care for residents with dementia in a building without restricted egress when the facility does not represent themselves to the public, prospective residents, residents, and resident representatives as providing memory care services, as a memory care facility, or memory care unit without obtaining a certification.
AMENDATORY SECTION(Amending WSR 23-14-029, filed 6/26/23, effective 7/27/23)
WAC 388-78A-2100Ongoing assessments.
(1) The department amended portions of this rule from January 18, 2022, through June 8, 2023, in response to the state of emergency related to the COVID-19 pandemic. For requirements in place during that time, see WAC 388-78A-2101.
(2) The assisted living facility must:
(a) Complete a full assessment addressing the elements set forth in WAC 388-78A-2090 for each resident at least annually;
(b) For residents with dementia living in an assisted living facility certified as a memory care facility or memory care unit, complete a full assessment addressing the elements set forth in 388-78A-2090 for each resident at least semi-annually.
(c) Complete an assessment specifically focused on a resident's identified problems and related issues:
(i) Consistent with the resident's change of condition as specified in WAC 388-78A-2120;
(ii) When the resident's negotiated service agreement no longer addresses the resident's current needs and preferences;
(iii) When the resident has an injury requiring the intervention of a practitioner.
(((c)))(d) Ensure the staff person performing the ongoing assessments is qualified to perform them.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2180Activities.
The assisted living facility must:
(1) Provide space and staff support necessary for:
(a) Each resident to engage in independent or self-directed activities that are appropriate to the setting, consistent with the resident's assessed interests, functional abilities, preferences, and negotiated service agreement; and
(b) Group activities at least three times per week that may be planned and facilitated by caregivers consistent with the collective interests of a group of residents.
(2) Make available routine supplies and equipment necessary for activities described in subsection (1) of this section.
(3) The assisted living facility certified as a memory care facility or memory care unit must provide daily activities consistent with functional abilities, interests, habits, and preferences of the individual residents. On a daily basis, except during the activation of the disaster preparedness plan, the facility or unit must provide residents access to:
(a) Opportunities for independent, self-directed activities;
(b) Individual activities, in which a staff person or volunteer engages the resident in a planned or spontaneous activity of interest. Activities may include personal care activities and provide opportunities for purposeful and positive interactions;
(c) Group activities; and
(d) Offer opportunities for activities that accommodate variations in a resident's mood, energy, and preferences. The facility or unit must make appropriate activities available based upon each resident's individual schedule and interests. For example, a resident up at night must have access to staff support, food, and appropriate activities.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2200Health support services.
Health support services are an optional service that the assisted living facility may provide. The assisted living facility may choose to provide any of the following health support services; however, an assisted living facility may or may not need to provide additional health support services to comply with the reasonable accommodation requirements in federal and state law. The assisted living facility may provide:
(1) Blood glucose testing;
(2) Puree diets;
(3) Calorie controlled diabetic diets;
(4) Dementia care;
(5) Memory care only in an assisted living facility certified as a memory care facility or memory care unit;
(6) Mental health care; and
(((6)))(7) Developmental disabilities care.
AMENDATORY SECTION(Amending WSR 20-02-104, filed 12/31/19, effective 1/31/20)
WAC 388-78A-2381General design requirements for memory care.
(1) When planning for new construction, renovations or change of service to include certified memory care services, the facility must document design considerations appropriate to residents with dementia, mental health issues, or cognitive and developmental disabilities within its functional program consistent with WAC 388-78A-2380.
(2) The facility must provide common areas, including at least one resident accessible common area outdoors. Such common areas should accommodate and offer the opportunity of social interaction, by using various sized furniture groupings that stimulate activity with environmental cues such as a garden area, resident kitchen, workshop, or((contain))contains areas with activity supplies and props to encourage engagement, and have safe outdoor paths to encourage exercise and movement.
(a) These areas must have a residential atmosphere and must accommodate and offer opportunities for individual or group activity including:
(i) Giving residents opportunities for privacy, socialization, and common spaces that account for wandering behaviors;
(ii) Ensuring any public address system in the area of specialized dementia care services is used only for emergencies;
(iii) Encouraging residents' individualized spaces to be furnished and decorated with personal items based on resident needs and preferences; and
(iv) Ensuring residents have access to their own rooms at all times without staff assistance.
(b) Unless an alternative viewing area is provided as described in (c) of this subsection and written policies and procedures are created as described in (((e)))(d) of this subsection, the facility must provide an outdoor area for residents that:
(i) Is located on the floor on which the resident resides;
(ii) Is designed with a minimum of ((twenty-five))25 square feet of space per resident served;
(iii) Has areas protected from direct sunshine and rain throughout the day;
(iv) Has walking surfaces that are firm, slip-resistant and free from abrupt changes, and suitable for individuals using wheelchairs and walkers;
(v) Has outdoor furniture;
(vi) Has plants that are not poisonous or toxic to humans; ((and))
(vii) Has areas appropriate for outdoor activities of interest to residents, such as walking paths, raised garden, flowerbeds, or bird feeders((.)); and
(viii) Is surrounded by a wall or fence at least six feet high.
(c) If a facility does not provide an outdoor area located on the floor on which the resident resides in compliance with subsection (b)(i) of this subsection, then a facility must provide an alternative viewing area that:
(i) Is not obstructed by indoor furniture, storage areas, cleaning equipment, trash receptacles, snack food((/))or drink tables, and other such encumbrances that would minimize access to the viewing area;
(ii) Must not serve as a hallway, or an additionally required community space such as a dining area, activity room, mobile healthcare services (such as home health, podiatrist, and dental services), or other purposes;
(iii) Must be a community space, not within the residents' room; and
(iv) Has windows that have an unobstructed and viewable height accessible by wheelchair.
(d) If a facility does not provide an outdoor area located on the floor on which the resident resides in compliance with subsection (b)(i) of this section, a facility must put in place and maintain a written policy and procedure that documents how the facility provides residents with access to an outdoor area on a floor other than the floor on which the resident resides. Upon request the facility shall present that plan to the department for review. Such a plan must include:
(i) The location of the outdoor space;
(ii) A description of any assistance necessary for the resident to reach the outdoor space at any time, and documented in the negotiated service agreement plan per WAC 388-78A-2140(2);
(iii) The facility's plan for providing any necessary staff assistance described in subsection (d)(ii) of this section; and
(iv) A plan to maintain safety and security to prevent wandering or exit seeking while the resident is using the outdoor space.
(e) The required outdoor area must be accessible to residents ((with minimal staff assistance in a manner consistent with the residents' individual negotiated service agreement,))without staff assistance except where pursuant to a facility policy, and consistent with WAC 388-78A-2600, the facility administrator or other appropriate staff will monitor or temporarily restrict access if staff reasonably believe that the health ((or)), safety, or well-being of a resident or residents may be at risk, including, but not limited to, instances of:
(i) Inclement weather;
(ii) Dangerous construction or maintenance activities; or
(iii) Other temporary environmental factors that create an unsafe environment.
(((e) If a facility does not provide an outdoor area located on the floor on which the resident resides in compliance with subsection (b)(i) of this subsection, a facility must put in place and maintain a written policy and procedure that documents how the facility provides residents with access to an outdoor area on a floor other than the floor on which the resident resides. Upon request the facility shall present that plan to the department for review. Such a plan must include:
(i) The location of the outdoor space;
(ii) A description of any assistance necessary for the resident to reach the outdoor space at any time, and documented in the negotiated service agreement plan per WAC 388-78A-2140(2);
(iii) The facility's plan for providing any necessary staff assistance described in (e)(ii) of this subsection;
(iv) A plan to maintain safety and security to prevent wandering or exit seeking while the resident is using the outdoor space; and))
(f) Facilities licensed prior to date of implementation of this rule that have an outdoor area on each floor, may not eliminate the required outdoor space.
(g) The department may grant an exemption to an assisted living facility applying for certification of memory care when:
(i) The facility was licensed between February 1, 2020, and July 1, 2025:
(A) To the requirement of an outdoor area located on the floor on which the resident resides in compliance with subsection (b)(i) of this section; and
(B) If the exemption is granted the facility must maintain an alternative viewing area meeting subsection (c)(i) through (iv) of this section and must comply with subsection (d)(i) through (iv) of this section.
(ii) The facility was licensed prior to January 31, 2020:
(A) The requirement of an outdoor area located on the same floor which the resident resides in compliance with subsection (b)(i) and an alternative viewing area in compliance with subsection (c)(i) through (iv); and
(B) If the exemption is granted the facility must comply with subsection (d)(i) through (iv) of this section.
NEW SECTION
WAC 388-78A-2383Certified memory care.
(1) After July 1, 2026, an assisted living facility may not operate as a memory care facility or maintain a memory care unit without becoming certified.
(2) To be certified by the department the assisted living facility must:
(a) Have a valid, current, license to operate an assisted living facility as required under RCW
18.20.030;
(b) Apply for certification and submit the initial certification fee as required by WAC 388-78A-2750;
(c) Not have a pattern of uncorrected or recurring significant enforcement remedies prior to the date of application. Evidence of significant enforcement may include:
(i) Citations issued in areas of resident harm or serious risk of harm, or actions or inactions resulting in serious disregard for resident health, safety, or deterioration of quality of care; or
(ii) Civil fines based on the department's determination of moderate to severe violations as defined in WAC 388-78A-3183;
(d) Not have a stop placement or conditions on a license related to resident care, or license revocation actions prior to the date of application for certification;
(e) Have permanent infrastructure considering the specialized needs of residents with dementia in WAC 388-78A-2381 including elements to restrict egress and meet daily activity requirements in WAC 388-78A-2180;
(f) Have a staffing plan that maintains 24-hour awake caregivers at a level adequate to respond to each resident's accessed needs, including waking and sleeping patterns and routine assistance with eating;
(g) Have a staffing plan, if applicable, when residents live in separate buildings or cottages that maintains at least 1 awake caregiver physically present in each building or cottage 24-hours per day; and
(h) Have policies and procedures outlining how staff respond to and manage residents who wander, actions to take when a resident is missing, and how and when consultive services will be obtained and utilized for residents experiencing behavioral challenges.
(3) The department at its sole discretion, on a case-by-case basis, after taking into consideration information on the certification application of the assisted living facility licensed before July 1, 2026, may grant conditional exemptions to prevent disruption of services or displacement of residents.
NEW SECTION
WAC 388-78A-2384Certification memory care—Implementation.
(1) For the purpose of certification implementation for an assisted living facility with a current license issued on or before July 1, 2026, and operating a memory care facility or memory care unit as defined in WAC 388-78A-2020 the department may:
(a) Grant certification, deeming the licensee compliant from the application submission date to the effective date of certification, while the department processes the application, when the application is submitted to the department by July 1, 2026: and
(b) Work with the licensee during the application process up to 120 calendar days to:
(i) Obtain information for an incomplete certification application from the licensee;
(ii) Complete the conditional exemption process, if applicable.
(2) If the department determines during the review process the licensee does not meet the certification requirements, the licensee may request a conditional exemption by submitting a written request to the department that includes:
(a) A description of the requested conditional exemption;
(b) The specific rule for which the exemption is sought;
(c) A description of what the assisted living facility has in place to meet the certification requirements at the time of application; and
(d) A detailed plan and timeline to meet the certification requirements, when applicable, to the exemption request.
(3) If the assisted living facility is granted a conditional exemption for certification a copy of the exemption must be retained in the facility.
(4) If the department determines a licensee will not be certified, or denies a request for conditional exemption, the assisted living facility may not appeal the department's denial.
(5) During the time of application review for certification and the department's decision to grant or deny a certification, the assisted living facility will not be subject to citations related to certified memory care requirements, provided the application was submitted by July 1, 2026.
(6) If during the application review the assisted living facility licensee withdraws from the certification process, or the department denies a certification, the assisted living facility must:
(a) Within 30 calendar days provide to residents, and their representatives, if applicable, notice of the withdrawal or denial of the certification application; and
(b) Assist all residents requiring memory care services to transition to a certified memory care facility or memory care unit within 180 calendar days of the date the facility withdrew their application or the department denied the certification.
(7) The assisted living facility will not be subject to citation related to memory care certification requirements for the period of application through resident transition after a withdrawal or denial of certification if the application was submitted by July 1, 2026.
(8) The department may consider an application for certification void when the applicant:
(a) Does not return information to the department within 60 days of the first request for additional information for an incomplete certification application; or
(b) Has not obtained certification within 120 days of the first submission of an application for certification to the department.
(9) When an assisted living facility with a current license, not meeting the definition of a memory care facility or memory care unit in WAC 388-78A-2020 on July 1, 2026, decides to transition to a certified memory care facility or add a memory care unit the facility must:
(a) Meet construction review requirements consistent with WAC 388-78A-2821, when applicable;
(b) Meet construction review requirements consistent with WAC 388-78A-2850, when applicable;
(c) Submit an application for certification;
(d) Request a capacity increase consistent with WAC 388-78A-2800; and
(e) Meet criteria for increased licensed capacity consistent with WAC 388-78A-2810.
NEW SECTION
WAC 388-78A-2385Certified memory care—Disclosure.
(1) An assisted living facility certified as a memory care facility or memory care unit must post in a prominent location in the facility or unit and make available upon request a memory care disclosure to residents, resident representatives, if any, and interested consumers in substantially the following format:
Memory care disclosure required by RCW
18.20.300 (2)(a):
(a) Facility information, including:
(i) Facility name;
(ii) Facility address;
(iii) Facility phone number;
(b) Number of licensed beds in the memory care facility or memory care unit;
(c) Number of awake overnight caregivers and direct care staff available per resident occupied bed;
(i) Caregivers;
(ii) Other direct care staff;
(d) Number of regular direct care staff and caregivers per resident occupied bed during the day and evening hours;
(i) Caregivers;
(ii) Other direct care staff;
(2) The assisted living facility certified as a memory care facility or memory care unit must provide written notice informing the resident and their representative, if any, as defined in RCW
70.129.010, of a significant change in staffing within 30 days of the change and make the notification available for department review.
(3) For the purpose of this section "significant change in staffing" is defined as a reduction in the caregiver or direct care staff workforce in the memory care facility or memory care unit lasting more than five days where the facility or unit only meets basic essential needs such as eating, drinking, toileting, and medications for residents based on staffing. A significant change in staffing does not apply when an adjustment to the memory care facility or memory care unit staffing is based on a fluctuation in resident census.
NEW SECTION
WAC 388-78A-2387Certified memory care—Evaluation.
The department will conduct an on-site certification evaluation during regular licensing activities for an assisted living facility certified as a memory care facility or memory care unit.
NEW SECTION
WAC 388-78A-2389Certified memory care—Application of consumer protection act.
Operation of an assisted living facility memory care facility or memory care unit without a certification are matters vitally affecting the public interest for the purpose of applying the consumer protection act, chapter
19.86 RCW. A violation of this chapter is not reasonable in relation to the development and preservation of business and is unfair or deceptive acts in trade or commerce and an unfair method of competition for the purpose of applying the consumer protection act, chapter
19.86 RCW.
AMENDATORY SECTION(Amending WSR 25-16-099, filed 8/6/25, effective 9/6/25)
WAC 388-78A-2450Staff.
(1) Each assisted living facility must provide sufficient, trained staff persons to:
(a) Furnish the services and care needed by each resident consistent with their negotiated service agreement;
(b) Maintain the assisted living facility free of safety hazards; and
(c) Implement fire and disaster plans.
(2) The assisted living facility must:
(a) Develop and maintain written job descriptions for the administrator and each staff position and provide each staff person with a copy of their job description before or upon the start of employment;
(b) Verify staff persons' work references prior to hiring;
(c) Verify prior to hiring that staff persons have the required licenses, certification, registrations, or other credentials for the position, and that such licenses, certifications, registrations, and credentials are current and in good standing;
(d) Document and retain for 12 weeks, weekly staffing schedules, as planned and worked;
(e) Ensure all resident care and services are provided only by staff persons who have the training, credentials, experience, and other qualifications necessary to provide the care and services;
(f) Ensure at least one caregiver, who is 18 years of age or older and has current cardiopulmonary resuscitation and first-aid cards, is present and available to assist residents at all times:
(i) When one or more residents are present on the assisted living facility premises; and
(ii) During assisted living facility activities off of the assisted living facility premises.
(g) Ensure caregiver provides on-site supervision of any resident voluntarily providing services for the assisted living facility;
(h) Provide staff orientation and appropriate training for expected duties when staff begin work in the facility, including, but not limited to:
(i) Organization of the assisted living facility;
(ii) Physical assisted living facility layout;
(iii) Specific duties and responsibilities;
(iv) How to report resident abuse and neglect consistent with chapter
74.34 RCW and assisted living facility policies and procedures;
(v) Policies, procedures, and equipment necessary to perform duties;
(vi) Needs and service preferences identified in the negotiated service agreements of residents with whom the staff persons will be working;
(vii) Resident rights, including without limitation, those specified in chapter
70.129 RCW; ((
and))
(viii) The facility's comprehensive disaster plan and related on-duty staff procedures; and
(ix) The assisted living facility certified as a memory care facility or memory care unit must train staff on the comprehensive disaster preparedness plan and related on-duty staff procedures, considering the needs of residents with dementia as required in WAC 388-78A-2700.
(i) Develop and implement a process to ensure caregivers:
(i) Acquire the necessary information from the preadmission assessment, on-going assessment, and negotiated service agreement relevant to providing services to each resident with whom the caregiver works;
(ii) Are informed of changes in the negotiated service agreement of each resident with whom the caregiver works; and
(iii) Are given an opportunity to provide information to responsible staff regarding the resident when assessments and negotiated service agreements are updated for each resident with whom the caregiver works.
(j) Ensure all caregivers have access to resident records relevant to effectively providing care and services to the resident.
(3) The assisted living facility certified as a memory care facility or memory care unit must:
(a) Maintain awake caregiving staff 24 hours per day at a level that is adequate to respond to residents' assessed needs, including waking and sleeping patterns;
(b) Maintain, if applicable, in each separate memory care building or memory care cottage at least 1 awake and physically present caregiving staff 24 hours per day;
(c) Maintain a staffing level to routinely provide:
(i) Cueing for eating and drinking;
(ii) Physical assistance with eating and drinking such as cutting up food, preparing food and beverages, and bringing food and fluids to the resident; and
(iii) Occasional feeding assistance such as cutting up food and assisting the residents to get food and fluids into their mouth.
(4) Nothing in (3)(c)(iii) is intended to require a memory care facility or memory care unit to provide a resident with total feeding assistance for an extended or indefinite amount of time.
(5) The assisted living facility must:
(a) Protect all residents by ensuring any staff person suspected or accused of abuse, neglect, financial exploitation, or abandonment does not have access to any resident until the assisted living facility investigates and takes action to ensure resident safety;
(b) Not interfere with the investigation of a complaint, coerce a resident or staff person regarding cooperating with a complaint investigation, or conceal or destroy evidence of alleged improprieties occurring within the assisted living facility;
(c) Prohibit staff persons from being directly employed by a resident or a resident's family during the hours the staff person is working for the assisted living facility;
(d) Maintain the following documentation on the assisted living facility premises, during employment, and at least two years following termination of employment:
(i) Staff orientation and training or certification pertinent to duties, including, but not limited to:
(A) Training required by chapter 388-112A WAC;
(B) The assisted living facility certified as a memory care facility or memory care unit must ensure long-term care workers who work directly with memory care residents have at least six hours per year of continuing education related to dementia. The six hours of continuing education related to dementia may be part of the continuing education requirements under chapter 388-112A WAC;
(C) Home care aide certification as required by this chapter and chapter 246-980 WAC;
(((C)))(D) Cardiopulmonary resuscitation; and
(((D)))(E) First aid; ((and
(E) HIV/AIDS training.))
(ii) Disclosure statements and background checks as required in WAC 388-78A-2461 through 388-78A-2471; and
(iii) Documentation of contacting work references and professional licensing and certification boards as required by subsection (2) of this section.
(((4)))(6) The assisted living facility is not required to keep on the assisted living facility premises, staff records that are unrelated to staff performance of duties. Such records include, but are not limited to, pay records, and health and insurance benefits for staff.
Reviser's note: The typographical errors in the above section occurred in the copy filed by the agency and appear in the Register pursuant to the requirements of RCW 34.08.040. AMENDATORY SECTION(Amending WSR 25-16-099, filed 8/6/25, effective 9/6/25)
WAC 388-78A-2600Policies and procedures.
(1) The assisted living facility must develop and implement policies and procedures in support of services that are provided and are necessary to:
(a) Maintain or enhance the quality of life for residents including resident decision-making rights;
(b) Provide the necessary care and services for residents, including those with special needs;
(c) Safely operate the assisted living facility; and
(d) Operate in compliance with state and federal law, including, but not limited to, chapters
7.70, 69.41, 70.122, 70.129, and
74.34 RCW, and any rules promulgated under these statutes.
(2) The assisted living facility must develop, implement, and train staff persons on policies and procedures to address what staff persons must do:
(a) Related to suspected abandonment, abuse, neglect, exploitation, or financial exploitation of any resident;
(b) When there is reason to believe a resident is not capable of making necessary decisions and no substitute decision maker is available;
(c) When a substitute decision maker is no longer appropriate;
(d) When a resident stops breathing or a resident's heart appears to stop beating, including, but not limited to, any action staff persons must take related to advance directives and emergency care;
(e) When a resident does not have a personal physician or health care provider;
(f) In response to medical emergencies;
(g) When there are urgent situations in the assisted living facility requiring additional staff support;
(h) In the event of an internal or external disaster, consistent with WAC 388-78A-2700;
(i) To supervise and monitor residents, including accounting for residents who leave the premises;
(j) To appropriately respond to aggressive or assaultive residents, including, but not limited to:
(i) Actions to take if a resident becomes violent;
(ii) Actions to take to protect other residents; and
(iii) When and how to seek outside intervention.
(k) To prevent and limit the spread of infections consistent with WAC 388-78A-2610;
(l) To manage residents' medications, consistent with WAC 388-78A-2210 through 388-78A-2290; sending medications with a resident when the resident leaves the premises;
(m) When services related to medications and treatments are provided under the delegation of a registered nurse consistent with chapter 246-840 WAC;
(n) Related to food services consistent with chapter 246-215 WAC and WAC 388-78A-2300;
(o) Regarding the safe operation of any assisted living facility vehicles used to transport residents, and the qualifications of the drivers;
(p) To coordinate services and share resident information with outside resources, consistent with WAC 388-78A-2350;
(q) To coordinate with state and local agencies and ombuds;
(r) Regarding the management of pets in the assisted living facility, if permitted, consistent with WAC 388-78A-2620;
(s) When receiving and responding to resident grievances consistent with RCW
70.129.060; and
(t) Related to providing respite care services consistent with RCW
18.20.350, if respite care is offered.
(3) For an assisted living facility certified as a memory care facility or memory care unit, the facility must develop, implement, and train staff persons on policies and procedures to address what a staff person must do:
(a) To respond to and manage residents who wander;
(b) When a resident is missing; and
(c) To utilize consultative services, when needed, for residents with behavioral challenges. This policy will identify at a minimum:
(i) A relevant professional, including but not limited to, a clinical psychologist, psychiatrist, psychiatric nurse practitioner, or a specialist with demonstrated experience working with individuals with cognitive disorders;
(ii) When the consultation will be utilized; and
(iii) How the consultation will be utilized.
(4) The assisted living facility must make the policies and procedures specified in subsection (2) and (3) of this section available to staff persons at all times and must inform residents and residents' representatives of their availability and make them available upon request.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2630Reporting abuse and neglect.
(1) The assisted living facility must ensure that each staff person:
(a) Makes a report to the department's ((
Aging and Disability Services Administration Complaint Resolution Unit))
complaint resolution unit hotline
or complete an online report consistent with chapter
74.34 RCW in all cases where the staff person has reasonable cause to believe that abandonment, abuse, financial exploitation, or neglect of a vulnerable adult has occurred; and
(b) Makes an immediate report to the appropriate law enforcement agency and the department consistent with chapter
74.34 RCW of all incidents of suspected sexual abuse or physical abuse of a resident.
(2) The assisted living facility must prominently post so it is readily visible to staff, residents and visitors, the department's toll-free telephone number for reporting resident abuse and neglect.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2650Reporting fires and incidents.
The assisted living facility must immediately report to the department's ((aging and disability services administration))complaint resolution unit hotline or complete an online report for:
(1) Any accidental or unintended fire, or any deliberately set but improper fire, such as arson, in the assisted living facility;
(2) Any unusual incident that required implementation of the assisted living facility's disaster plan, including any evacuation of all or part of the residents to another area of the assisted living facility or to another address; and
(3) Circumstances which threaten the assisted living facility's ability to ensure continuation of services to residents.
AMENDATORY SECTION(Amending WSR 26-02-045, filed 1/2/26, effective 2/2/26)
WAC 388-78A-2700Emergency and disaster preparedness.
(1) The assisted living facility must:
(a) Maintain the premises free of hazards;
(b) Maintain any vehicles used for transporting residents in a safe condition;
(c) Provide, and tell staff persons of a means of emergency access to resident-occupied bedrooms, toilet rooms, bathing rooms, and other rooms;
(d) Provide emergency lighting or flashlights in all areas accessible to residents of the assisted living facility;
(e) Make sure first-aid supplies are:
(i) Readily available and not locked;
(ii) Clearly marked;
(iii) Able to be moved to the location where needed; and
(iv) Stored in containers that protect them from damage, deterioration, or contamination.
(f) Make sure first-aid supplies are appropriate for:
(i) The size of the assisted living facility;
(ii) The services provided;
(iii) The residents served; and
(iv) The response time of emergency medical services.
(2) The assisted living facility must develop and maintain a written emergency preparedness plan that describes measures to take in the event of emergencies or disasters, including, but not limited to:
(a) Fires;
(b) Earthquakes;
(c) Extreme cold;
(d) Extreme heat;
(e) Floods;
(((d)))(f) Infectious disease outbreaks;
(((e)))(g) Loss of power or water; and
(((f)))(h) Other events that may require sheltering in place, evacuations, or other emergency measures to protect the health and safety of residents.
(3) The assisted living facility's emergency preparedness plan must include procedures for:
(a) Staff roles and responsibilities;
(b) Identifying and locating residents;
(c) Summoning emergency assistance and coordinating with first responders;
(d) Communicating emergency information to staff and residents as well as external partners, including emergency contacts for residents, state and local agencies, developmental disability ombuds, and long-term care ombuds;
(e) How resident care and treatment needs will be maintained;
(f) Provision of essential resident needs and supplies, including water, food, medications, and personal care items; ((and))
(g) Alternative resident accommodations; and
(h) An assisted living facility certified as a memory care facility or memory care unit must address the special needs of residents with dementia.
(4) The assisted living facility must incorporate infection prevention and control capability into its emergency preparedness plan. At minimum, the plan must:
(a) Include procedures for the procurement, inventory, tracking, safe storage, and rotation of personal protective equipment to ensure supplies remain within manufacturer recommended shelf life and are available for use; and
(b) Describe how the facility will ensure adequate staffing and implement isolation or cohorting procedures during an infectious disease emergency.
(5) In addition to the plan requirements, the assisted living facility must:
(a) Maintain an adequate supply of personal protective equipment appropriate to the facility size and resident population, including, but not limited to: gloves, gowns, surgical masks, eye protection, and NIOSH–approved respirators;
(b) Train all employees in the comprehensive emergency preparedness plan and staff procedures upon hire and reviewed annually thereafter;
(c) Review the comprehensive emergency preparedness plan and procedures and update at least annually;
(d) Communicate the location of the emergency preparedness plan to residents and staff to ensure access as needed during emergencies; and
(e) Comply with WAC 388-78A-3140.
AMENDATORY SECTION(Amending WSR 25-16-099, filed 8/6/25, effective 9/6/25)
WAC 388-78A-2730Licensee's responsibilities.
(1) The assisted living facility licensee is responsible for:
(a) The operation of the assisted living facility;
(b) Complying at all times with the requirements of this chapter, chapter
18.20 RCW, and other applicable laws and rules; and
(c) The care and services provided to the assisted living facility residents.
(2) The licensee must:
(a) Maintain the occupancy level at or below the licensed resident bed capacity of the assisted living facility;
(b) Maintain and post in a size and format that is easily read, in a conspicuous place on the assisted living facility premises:
(i) A current assisted living facility license, including any related conditions on the license;
(ii)
A current memory care certification as required in RCW 18.20.540;(iii) The name, address, and telephone number of:
(A) The department;
(B) Appropriate resident advocacy groups; and
(C) The state and local long-term care ombuds with a brief description of ombuds services.
(((iii)))(iv) A copy of the report, including the cover letter, and plan of correction of the most recent full inspection conducted by the department; and
((
(iv)))
(v) Post stop placement and limited stop placement orders as required in RCW
18.20.520.
(c) Ensure any party responsible for holding or managing residents' personal funds is bonded or obtains insurance in sufficient amounts to specifically cover losses of resident funds; and provides proof of bond or insurance to the department.
(3) The licensee must not delegate to any person responsibilities that are so extensive that the licensee is relieved of responsibility for the daily operations and provisions of services in the assisted living facility.
(4) The licensee must act in accord with any department-approved management agreement, if the licensee has entered into a management agreement.
(5) The licensee must appoint the assisted living facility administrator consistent with WAC 388-78A-2520.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2750Application process.
(1) To apply for an assisted living facility license, a person must:
(((1)))(a) Submit to the department a complete license application on forms designated by the department at least ((ninety))90 days prior to the proposed effective date of the license;
(((2)))(b) Submit all relevant attachments specified in the application;
(((3)))(c) Submit department background authorization forms;
(((4)))(d) Sign the application;
(((5)))(e) Submit the license fee as specified in WAC 388-78A-3230;
(((6)))(f) Submit verification that construction plans have been approved by construction review services;
(((7)))(g) Submit a revised application before the license is issued if any information has changed since the initial license application was submitted; and
(((8)))(h) Submit a revised application containing current information about the proposed licensee or any other persons named in the application, if a license application is pending for more than one year((; and)).
(((9)))(2) If the licensee's agent prepares an application on the licensee's behalf, the licensee must review, sign, and attest to the accuracy of the information contained in the application.
(3) The department may consider an application void when the applicant or licensee's agent does not return information to the department within 60 days of the first request for additional information for an incomplete application.
(((10)))(4) A license must be issued only to the person who applied for the license.
(((11)))(5) A license may not exceed ((twelve))12 months in duration and expires on a date set by the department.
(6) To apply for a memory care certification, a person must:
(a) Submit to the department a complete application for certification on the form designated by the department at least 90 days prior to the proposed date of certification;
(b) Sign the application for memory care certification; and
(c) Submit the initial certification fee as specified in WAC 388-78A-3220.
(7) If the licensee's agent prepares the memory care certification application on behalf of the licensee, the licensee must review, sign, and attest to the accuracy of the information contained in the certification application.
(8) A memory care certification must only be issued to the entity who applied for the certification.
(9) A certification may not exceed 12 months in duration and expires on the date set by the department.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2760Necessary information.
(1) In making a determination whether to issue an assisted living facility license, in addition to the information for each person named in the application, the department may review other documents and information the department deems relevant, including inspection and complaint investigation findings for each facility with which the applicant or any partner, officer, director, managerial employee, or owner of five percent or more of the applicant has been affiliated.
(2) In making a determination whether to issue a certification for memory care, the department may review other documents and information the department deems relevant, including enforcement remedies, inspections, and complaint investigation findings for each facility applying for certification.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2775Change in licensee/change of ownership—Application.
(1) The prospective licensee must complete, sign, and submit to the department a change of ownership application prior to the proposed date of change in licensee.
(2) The annual assisted living facility license fee, if a license fee is due, must accompany the change in ownership application.
(3) The prospective licensee must submit the following information that must be submitted along with the change of ownership application:
(a) Evidence of control of the real estate on which the assisted living facility is located, such as a purchase and sales agreement, lease contract, or other appropriate document; and
(b) Any other information requested by the department.
(4) The prospective licensee must submit the completed application to the department within the applicable time frames of WAC 388-78A-2785 or 388-78A-2787.
(5) A prospective licensee completing a change of ownership for an assisted living facility with a memory care certification must:
(a) Apply for a memory care certification at the same time an application for change of ownership is submitted to the department; and
(b) Submit the initial certification fee with the certification application.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-2790Annual renewal.
To renew an assisted living facility license, the assisted living facility must:
(1) Submit a completed license renewal application on forms designated by the department, at least ((thirty))30 days prior to the license expiration date;
(2) Sign the application;
(3) Submit the annual license fee as specified in WAC 388-78A-3230; and
(4) If the licensee's agent prepares a renewal application on the licensee's behalf, the licensee must review, sign, and attest to the accuracy of the information contained on the renewal application.
(5) To renew a memory care certification, the assisted living facility must:
(a) Have a valid, current, assisted living facility license; and
(b) Submit the annual certification fee with the department designated form at least 30 days prior to the certification expiration date.
(6) The assisted living facility certified as a memory care facility or memory care unit must ensure the department receives the annual certification fee when it is due.
(7) If the assisted living facility does not pay the annual certification fee the department will impose remedies.
AMENDATORY SECTION(Amending WSR 20-02-104, filed 12/31/19, effective 1/31/20)
WAC 388-78A-2960Sewage and liquid waste disposal.
The assisted living facility must:
(1) Ensure that all sewage and waste water drain into a municipal sewage disposal system according to chapter ((246-272A))173-240 WAC, if available; or
(2) Provide on-site sewage disposal systems designed, constructed, and maintained as required by chapters ((246-272B))246-272A and ((173-240))246-272B WAC, and local ordinances.
AMENDATORY SECTION(Amending WSR 20-02-104, filed 12/31/19, effective 1/31/20)
WAC 388-78A-3010Resident units.
The assisted living facility resident units must have the following:
(1) General characteristics:
(a) Units must have lever door hardware and option for lockable entry doors;
(i) Locking entry doors must unlock with single lever handle motion;
(b) Residents may not enter their rooms through another resident unit or resident bedroom;
(c) The functional program shall identify the number of units or number of licensed beds designed for staff assisted movement, bathing and toileting;
(2) Number of residents: Each resident unit shall be limited to not more than two residents.
(3) Unit configuration types:
(a) A studio unit or single room;
(b) A companion unit sized appropriately to provide two separate sleeping rooms or spaces of a common entry vestibule;
(c) A one bedroom unit with separate living and sleeping rooms; or
(d) A two bedroom unit with separate living and sleeping rooms;
(4) Bathrooms: Access to bathing/toileting facilities within the resident unit must not be through a resident sleeping room or otherwise compromise resident dignity or privacy.
(5) Sleeping rooms size:
(a) One person rooms shall have not less than ((eighty))80 square feet of usable floor space;
(b) Two person rooms shall not have less than ((seventy))70 square feet of usable floor space per individual;
(c) When a resident sleeping room is located within a private apartment:
(i) The private apartment includes a resident sleeping room, a resident living room, and a private bathroom;
(ii) The total square footage in the private apartment equals or exceeds ((two hundred-twenty))220 square feet excluding the bathroom;
(iii) There are no more than two residents living in the apartment; ((or))and
(iv) Both residents mutually agree to share the resident sleeping room; and
(v) If all other requirements of this section are met, then the two residents may share a sleeping room with less than ((one hundred forty))140 square feet; and
(d) All sleeping rooms must be of sufficient size to allow three feet between the bed and the adjacent walls or furnishings and five feet between other beds.
(6) Calculating floor space:
(a) Usable floor space in a resident's sleeping room is calculated by measuring from interior wall to interior wall surface;
(((i)))(b) Including areas of door swings and entryways into the sleeping room((.)); and
(((ii)))(c) Excluding areas under ceilings less than seven feet high, closet space and built-in storage, areas under counters, sinks, or appliances, bathroom, and toilet rooms.
(7) Room arrangement:
(a) Each sleeping room must have unrestricted direct access to a hallway, living room, outside, or other common-use area;
(b) A resident sleeping room may not be used as a passageway, hall, intervening room, or corridor.
(8) Miscellaneous: Each sleeping room must have:
(a) One or more outside windows with:
(i) Window sills at or above grade, with grade extending horizontally ((ten))10 or more feet from the building; and
(ii) Adjustable curtains, shades, blinds, or equivalent for visual privacy.
(b) Electrical receptacles consistent with the requirements of the electrical code;
(c) A light control switch located by the entrance for a light fixture in the room;
(d) An individual towel and washcloth rack or equivalent, except when there is a private bathroom attached to the resident sleeping or living room, the individual towel and washcloth rack may be located in the attached private bathroom;
(e) A lockable drawer, cupboard, or other secure space measuring a least one-half cubic foot with a minimum dimension of four inches;
(f) Separate storage facilities for each resident in or immediately adjacent to that residents sleeping room to adequately store a reasonable quantity of clothing and personal possessions; and
(g) Separate storage containers for materials used in the administration of intermittent nursing services appropriate to the needs of the resident and documented in the functional program.
AMENDATORY SECTION(Amending WSR 20-02-104, filed 12/31/19, effective 1/31/20)
WAC 388-78A-3030Toilet rooms and bathrooms.
(1) The assisted living facility must provide private or common-use toilet rooms and bathrooms to meet the needs of each resident.
(2) The assisted living facility must provide each toilet room and bathroom with:
(a) Water resistant, smooth, low gloss, nonslip, and easily cleanable materials;
(b) Washable walls to the height of splash or spray;
(c) Grab bars installed and located to minimize accidental falls including one or more grab bars at each:
(i) Bathing fixture; and
(ii) Toilet.
(d) Plumbing fixtures designed for easy use and cleaning and kept in good repair; and
(e) Provide mechanical ventilation to the outside; and
(f) Separation from other rooms or areas by four walls and a door.
(3) The assisted living facility must provide each toilet room with a:
(a) Toilet with a clean, nonabsorbent seat free of cracks;
(b) Handwashing sink in or adjacent to the toilet room; and
(c) A mirror with adequate lighting for general illumination.
(4) The assisted living facility must provide a toilet and handwashing sink in, or adjoining, each bathroom.
(5) When providing common-use toilet rooms and bathrooms, for residents who do not have access to a private toilet room in their apartment, the assisted living facility must provide toilets and handwashing sinks for residents in the ratios of one toilet and one handwashing sink for every eight residents. For example: One toilet and one handwashing sink for one to eight residents, two for nine to ((sixteen))16 residents, three for ((seventeen))17 to ((twenty-four))24 residents, and so on.
(6) When providing common-use toilet rooms and bathrooms for residents who do not have access to a private bathroom in their apartment, the assisted living facility must provide bathing fixtures for residents in the ratio of one bathing fixture for every ((twelve))12 residents. For example: One bathing fixture for one to ((twelve))12 residents, two for ((twelve))13 to ((twenty-four))24 residents, three for ((twenty-five))25 to ((thirty-six))36 residents, and so on.
(7) When providing common-use toilet rooms and bathrooms, the assisted living facility must:
(a) Designate toilet rooms containing more than one toilet for use by men or women;
(b) Designate bathrooms containing more than one bathing fixture for use by men or women, unless the bathroom is identified as a single resident use only;
(c) Equip each toilet room and bathroom designed for use by, or used by, more than one person at a time, in a manner to ensure visual privacy for each person using the room. The assisted living facility is not required to provide additional privacy features in private bathrooms with a single toilet and a single bathing fixture located within a private apartment;
(d) Provide a handwashing sink with soap and single use or disposable towels, blower, or equivalent hand-drying device in each toilet room;
(e) Provide reasonable access to bathrooms and toilet rooms for each resident by:
(i) Locating a toilet room on the same floor or level as the sleeping room of the resident served;
(ii) Locating a bathroom on the same floor or level, or adjacent floor or level, as the sleeping room of the resident served;
(iii) Providing access without passage through any kitchen, pantry, food preparation, food storage, or dishwashing area, or from one bedroom through another bedroom; and
(f) Provide and ensure toilet paper is available at each common-use toilet.
(8) The assisted living facility must ensure ((twenty-five percent))25% of all resident use, and at least one common use bathing fixtures are roll-in type showers that have:
(a) One-half inch or less threshold that may be a collapsible rubber water barrier; and
(b) A minimum size of ((thirty-six))30 inches by ((forty-eight))60 inches.
AMENDATORY SECTION(Amending WSR 20-02-104, filed 12/31/19, effective 1/31/20)
WAC 388-78A-3040Laundry.
(1) The assisted living facility must provide laundry and linen services on the premises, or by commercial laundry.
(2) The assisted living facility must handle, clean, and store linen according to acceptable methods of infection control. The assisted living facility must:
(a) Provide separate areas for handling clean laundry and soiled laundry;
(b) Ensure clean laundry is not processed in, and does not pass through, areas where soiled laundry is handled;
(c) Ensure areas where clean laundry is stored are not exposed to contamination from other sources;
(d) Ensure all staff persons wear gloves and use other appropriate infection control practices when handling soiled laundry; and
(e) Have a utility sink and a table or counter for folding clean laundry.
(3) The assisted living facility must use washing machines that have a continuous supply of hot water with a temperature of 140°F measured at the washing machine intake, or that automatically dispenses a chemical sanitizer as specified by the manufacturer, or that employs alternate sanitization methods recommended by the manufacturer.
(4) The assisted living facility or a resident washing an individual resident's personal laundry, separate from other laundry, may wash the laundry at temperatures below 140°F and without the use of a chemical sanitizer.
(5) The assisted living facility must ventilate laundry rooms and areas to the outside of the assisted living facility, including areas or rooms where soiled laundry is held for processing by off site commercial laundry services.
(6) The assisted living facility must locate laundry equipment in rooms other than those used for open food storage, food preparation, or food service.
(7) The assisted living facility must provide a laundry area or develop and implement policy and procedure to ensure residents have access to an area where residents' may do their personal laundry that is:
(a) Equipped with:
(i) A utility sink;
(ii) A table or counter for folding clean laundry;
(iii) At least one washing machine and one clothes dryer; and
(iv) Mechanical ventilation to the outside of the assisted living facility.
(b) Arranged to reduce the chances of soiled laundry contaminating clean laundry.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-3160Authorized enforcement remedies.
(1) Whenever the circumstances in WAC 388-78A-3170(1) are present, the department may impose any
one or more of the following enforcement remedies authorized by RCW
18.20.050((
(4))),
18.20.185((
(7)))
, and
18.20.190 on an assisted living facility, including:
(a) Denying an assisted living facility license;
(b) Suspending an assisted living facility license or memory care certification;
(c) Revoking an assisted living facility license or memory care certification;
(d) Refusing to renew an assisted living facility license or memory care certification;
(e) Suspending admissions to an assisted living facility, memory care facility, or memory care unit;
(f) Suspending admissions to an assisted living facility of a specific category or categories of residents as related to cited problems;
(g) Imposing conditions on the assisted living facility license; ((and/or))
(h) Imposing civil penalties of not more than ((one hundred dollars))$3,000 per day per violation.
(2) Notwithstanding subsection (1) of this section, the department may impose a civil penalty on an assisted living facility of up to ((
three thousand dollars))
$3,000 per day per violation for interference, coercion, discrimination((
and/))
, or reprisal by an assisted living facility as set forth in RCW
18.20.185((
(7))).
AMENDATORY SECTION(Amending WSR 14-14-031, filed 6/24/14, effective 7/25/14)
WAC 388-78A-3170Circumstances that may result in enforcement remedies.
(1) The department is authorized to impose enforcement remedies described in WAC 388-78A-3160 if any person described in subsection (2) of this section is found by the department to have:
(a) A history of significant noncompliance with federal or state laws or regulations in providing care or services to frail elders, vulnerable adults, or children, whether as a licensee, contractor, managerial employee, or otherwise. Evidence of significant noncompliance may include, without limitation:
(i) Citations for violation of laws or regulations imposed by regulating entities;
(ii) Sanctions for violation of laws or regulations imposed by regulating entities;
(iii) Involuntary termination, cancellation, suspension, or nonrenewal of a medicaid contract or medicare provider agreement, or any other agreement with a public agency for the care or treatment of children, frail elders, or vulnerable adults;
(iv) Been denied a license or contract relating to the care of frail elders, vulnerable adults, or children; or
(v) Relinquished or failed to renew a license or contract relating to care of frail elders, vulnerable adults, or children following written notification of the licensing agency's initiation of denial, suspension, cancellation, or revocation of a license.
(b) Failed to provide appropriate care to frail elders, vulnerable adults, or children under a contract, or having such contract terminated, or not renewed by the contracting agency due to such failure;
(c) Failed or refused to comply with the requirements of chapter
18.20 RCW, applicable provisions of chapter
70.129 RCW
, or this chapter;
(d) Retaliated against a staff person, resident, or other individual for:
(i) Reporting suspected abuse, neglect, financial exploitation, or other alleged improprieties;
(ii) Providing information to the department during the course of an inspection of the assisted living facility; or
(iii) Providing information to the department during the course of a complaint investigation in the assisted living facility.
(e) Operated a facility for the care of children or vulnerable adults without a current, valid license or under a defunct or revoked license;
(f) Attempted to obtain a contract or license from the department by fraudulent means or by misrepresentation;
(g) A conviction or pending charge for a crime that is not automatically disqualifying under chapter 388-113 WAC, but that:
(i) Was committed on an assisted living facility premises; or knowingly permitted, aided, or abetted an illegal act on an assisted living facility premises;
(ii) Involved the illegal use of drugs or the excessive use of alcohol; or
(iii) Is reasonably related to the competency of the person to operate an assisted living facility.
(h) Abused, neglected, or exploited a vulnerable adult;
(i) Had a sanction or corrective or remedial action taken by federal, state, county, or municipal officials, or safety officials related to the care or treatment of children or vulnerable adults;
(j) Failed to report alleged abuse, neglect
, or exploitation of a vulnerable adult in violation of chapter
74.34 RCW;
(k) Failed to exercise fiscal accountability and responsibility involving a resident, the department, public agencies, or the business community; or to have insufficient financial resources or unencumbered income to sustain the operation of the assisted living facility;
(l) Knowingly or with reason to know, made false statements of material fact in the application for the license or the renewal of the license or any data attached thereto, or in any matter under investigation by the department;
(m) Willfully prevented or interfered with or attempted to impede in any way any inspection or investigation by the department, or the work of any authorized representative of the department, or the lawful enforcement of any provision of this chapter;
(n) Refused to allow department representatives or agents to examine any part of the licensed premises including the books, records, and files required under this chapter;
(o)
Continue to use terminology such as memory care facility, or dementia care facility, without having been issued a certification under RCW 18.20.540;(p) Continue to operate a facility or unit within a facility, that has restricted egress, without having been issued a certification under RCW 18.20.540; (q) Moved all residents out of the assisted living facility without the department's approval and appears to be no longer operating as an assisted living facility; or
(((p)))(r) Demonstrated any other factors that give evidence the applicant lacks the appropriate character, suitability, and competence to provide care or services to vulnerable adults.
(2) This section applies to any assisted living facility:
(a) Applicant;
(b) Partner, officer, or director;
(c) Manager or managerial employee; or
(d) Majority owner of the applicant or licensee:
(i) Who is involved in the management or operation of the assisted living facility;
(ii) Who may have direct access to assisted living facility residents;
(iii) Who controls or supervises the provision of care or services to assisted living facility residents; or
(iv) Who exercises control over daily operations of the assisted living facility.
(3) For other circumstances resulting in discretionary enforcement remedies, see WAC 388-78A-3200.
AMENDATORY SECTION(Amending WSR 20-09-108, filed 4/16/20, effective 5/17/20)
WAC 388-78A-3181Remedies—Specific—Civil penalties.
(1) The department may impose civil penalties of at least ((one hundred dollars))$100 per day per violation.
(2) Fines up to ((
one thousand dollars))
$1,000 per day per violation may be issued under RCW
18.20.190 through June 30, 2019, and thereafter as follows:
(a) Beginning July 1, 2019, through June 30, 2020, the civil penalties may not exceed ((two thousand dollars))$2,000 per day per violation; and
(b) Beginning July 1, 2020, the civil penalties may not exceed ((three thousand dollars))$3,000 per day per violation.
(3) Fines up to ((
three thousand dollars))
$3,000 may be issued under RCW
18.20.185 for willful interference with a representative of the long-term care ombuds.
(4) Fines up to ((
three thousand dollars))
$3,000 may be issued under RCW
74.39A.060 for retaliation against a resident, employee, or any other person making a complaint, providing information to, or cooperating with, the ombuds, the department, the attorney general's office, or a law enforcement agency.
(5) Fines up to ((
ten thousand dollars))
$10,000 may be issued under RCW
18.20.190 for a current or former licensed provider who is operating an unlicensed ((
home))
assisted living facility, uncertified memory care facility, or uncertified memory care unit.
(6) When the assisted living facility fails to pay a fine under this chapter when due, the department may, in addition to other remedies, withhold an amount equal to the fine plus interest, if any, from any contract payment due to the provider from the department.
(7) Civil monetary penalties are due ((
twenty-eight))
28 days after the assisted living facility or the owner or operator of an unlicensed assisted living facility is served with notice of the penalty unless the assisted living facility requests a hearing in compliance with chapter
34.05 RCW, RCW
43.20A.215, and this chapter. If the hearing is requested, the penalty becomes due ((
ten))
10 days after a final decision affirming the assessed civil penalty. Thirty days after the department serves the assisted living facility with notice of the penalty, interest begins to accrue at a rate of one percent per month as authorized under RCW
43.20B.695.
(8) All receipts from civil penalties imposed under this chapter must be deposited in the assisted living facility temporary management account ((
created in))
per RCW
18.20.430.
AMENDATORY SECTION(Amending WSR 13-13-063, filed 6/18/13, effective 7/19/13)
WAC 388-78A-3230Fees.
(1) The assisted living facility must:
(((1)))(a) Submit an annual per bed license fee based on the licensed bed capacity and as established in the state's biennial omnibus appropriation act and any amendment or addition made to that act;
(((2)))(b) Submit an additional late fee in the amount of ((ten dollars))$10 per day from the license renewal date until the date of mailing the fee, as evidenced by the postmark; and
(((3)))(c) Submit to construction review services a fee for the review of the construction documents per the review fee schedule that is based on the project cost.
(2) The assisted living facility must submit an initial certification fee as established by the department when applying for memory care certification.
(3) The assisted living facility must submit an annual certification fee as established by the department when renewing a memory care certification.