OFFICE OF THE FAMILY
AND CHILDREN'S OMBUDSMAN
[Filed October 14, 1997, 4:21 p.m.]
Purpose: Rules governing the internal operations of the agency.
Statutory Authority for Adoption: RCW 43.06A.030(6).
Adopted under notice filed as WSR 97-15-145 on July 23, 1997.
Changes Other than Editing from Proposed to Adopted Version:
Agency's Reasons for Adopting the Rules: (A) To govern the agency's internal operations.
Differences (nonediting) Between Proposed and Adopted Rules:
(A) WAC 112-10-020(1) now reads, "allegations or findings."
(B) WAC 112-10-060 (3)(a) now reads, "Access may be established."
(C) WAC 112-10-060 (4)(e) [(4)(d)] now has an additional sentence reading, "This determination may be based on criteria established pursuant to OFCO/LOC protocol." This change will allow for the development of an agreed protocol between OFCO and LOC.
(A) Comments were received from Bernie Ryan of the Senate Democratic Caucus (received by electronic mail) and Richard Rodger, Counsel to the Senate Committee on Human Services and Corrections.
(B) The comments from Mr. Ryan were described by him as "all grammatical or style"; most of Bernie Ryan's recommendations were incorporated into the adopted rules.
(C) The comments received from Mr. Rodger were to add "or findings" after "allegations" in WAC 112-10-020(1); to add "confidential" after "all" in WAC 112-10-020(5); to substitute "may" for "shall" in WAC 112-10-060 (3)(a); to add "confidential" after "Any" in WAC 112-10-060 (3)(b); to strike "relevant" in WAC 112-10-060 (4)(d); and to delete WAC 112-10-060 (4)(e). These comments were considered and revisions were made accordingly. The reasons for not amending WAC 112-10-060 (3)(b) and (4)(d) as proposed is to maintain OFCO's confidentiality of investigative records as allowed by statute.
Number of Sections Adopted in Order to Comply with Federal Statute: New 0, amended 0, repealed 0; Federal Rules or Standards: New 0, amended 0, repealed 0; or Recently Enacted State Statutes: New 6, amended 0, repealed 0.
Number of Sections Adopted at Request of a Nongovernmental Entity: New 0, amended 0, repealed 0.
Number of Sections Adopted on the Agency's own Initiative: New 6, amended 0, repealed 0.
Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, amended 0, repealed 0.
Number of Sections Adopted using Negotiated Rule Making: New 0, amended 0, repealed 0; Pilot Rule Making: New 0, amended 0, repealed 0; or Other Alternative Rule Making: New 0, amended 0, repealed 0.
Effective Date of Rule: Thirty-one days after filing.
September 16, 1997
Charlotte E. Clark-Mahoney
Assistant Attorney General
OFFICE OF THE FAMILY AND CHILDREN'S OMBUDSMAN
Chapter 112-10 WAC
WAC 112-10-010 Purpose. The Office of the Family and Children's
Ombudsman (OFCO) was established to promote public awareness and
understanding of family and children's services, to identify systems
issues, to monitor and ensure compliance with administrative acts,
statutes, rules, and policies pertaining to family and children's
services and to those pertaining to the placement, supervision, and
treatment of children in the state's care, in state-licensed facilities
or residences, or in state operated facilities.
WAC 112-10-020 Definitions. For purposes of these rules the following terms have the meanings indicated:
(1) "Administrative Act" means an action, decision, or omission made by a governmental agency or a contracting or state-licensed agency that affects: (a) a child who is in need of state protection due to child abuse or neglect; (b) a family who is under state supervision due to allegations or findings of child abuse or neglect; or (c) or a child who is in state custody.
(2) "Family and children's services" are services provided by or through the Department of Social and Health Services (DSHS), or state-licensed agencies, to families who are: (a) at risk of child abuse or neglect; (b) are under state supervision due to allegations or findings of child abuse or neglect; or (c) to children who are in state custody. These services include those provided by or through the Department of Social and Health Services, Children's Administration, Juvenile Rehabilitation Administration, and Health and Rehabilitative Services Administration.
(3) "Confidential" and "confidentiality" refer to information that OFCO deems to be protected by federal and state law from public disclosure or further dissemination.
(4) "Department" means the Department of Social and Health Services.
(5) "Investigative records" refers to all records obtained, held,
or generated by OFCO in the performance of its duties.
WAC 112-10-030 Location. OFCO is located organizationally within
the Office of the Governor, reports directly to the Governor, and
exercises the powers of the office and duties independently of the
Secretary of the Department of Social and Health Services.
WAC 112-10-040 Authority. OFCO was created and receives its
authority from RCW 43.06A.
WAC 112-10-050 Duties. OFCO shall:
(1) Provide information as appropriate on the rights and responsibilities of individuals receiving family and children's services and on the procedures for providing these services.
(2) Investigate administrative acts alleged to be contrary to law, rule, or policy, imposed without an adequate statement of reason, or based on irrelevant, immaterial, or erroneous grounds.
(3) Monitor the procedures of DSHS in carrying out its responsibilities in delivering family and children's services.
(4) Review periodically the facilities and procedures of state institutions serving children and state licensed facilities or residences.
(5) Recommend changes in the procedures for addressing the needs of families and children.
(6) Submit an annual report to the Governor and the Legislative
Oversight Committee (LOC) analyzing the work of OFCO, including
WAC 112-10-060 Implementation of duties. (1) Investigations.
(a) OFCO investigates administrative acts.
(b) OFCO investigations may be initiated based upon receipt of a complaint or on its own initiative.
(c) OFCO may decline to investigate any complaint that is not within the scope and/or priorities of OFCO's policies and resources.
(d) OFCO may conduct its investigation based upon records review, interviews, and any other investigative tools necessary to carry out its duties.
(e) Actions to be taken by OFCO after an investigation may include:
(i) Recommendations to the agency for changes in policy, procedure, or practice that should be implemented to improve service delivery and/or accountability;
(ii) Recommendations to the Legislature for legislative enactments that would improve services and/or accountability; and/or
(iii) Recommendations to the Governor for legislation, policy, and/or executive order changes that would improve services and/or accountability.
(2) Periodic Review of Facilities.
(a) OFCO will periodically review the policies and procedures of state institutions serving children and state-licensed or operated facilities where children reside.
(b) OFCO may review physical facilities based upon review of agency records or reports; review of agency policies and procedures; receipt of a complaint; or as patterns raising concern arise through other investigations.
(3) Handling of DSHS Records.
(a) As provided by applicable federal and state law, OFCO shall have access to, and permission to copy, all records held or accessible by Children's Administration that are relevant to any OFCO investigation. Access may be established pursuant to interagency protocol.
(b) Any records received from DSHS shall be deemed to be OFCO investigative records.
(c) The determination of relevance of records held or accessible by DSHS shall be made by OFCO.
(4) Release of Confidential Records.
(a) OFCO investigative records are confidential and exempt from disclosure under the Public Disclosure Act, RCW 42.17.
(b) Records received by OFCO shall be maintained as provided for under the law.
(c) Relevant investigative records created by OFCO shall be released to the Legislative Oversight Committee upon request, unless prohibited by law.
(d) The determination of relevance of records to be released to the LOC shall be made by OFCO. This determination may be based on criteria established pursuant to OFCO/LOC protocol.
(e) OFCO shall treat all matters under investigation and investigative records as confidential.